Northwest Bank openers financial center in Ohio

August 5, 2026

Northwest Bank recently held a ribbon cutting ceremony for its financial center in New Albany, Ohio. This part of the bank's wider expansion into central Ohio…

How the UK’s cash strategy is re-writing the rules for retail banking

by ATM marketplace

Why the UK may be emerging as one of the world’s most important case studies in access-to-cash regulation and governance.

Presented by NCR Atleos

Fifth Third Bank earns accolades for disability inclusivity

July 30, 2026

The Disability Index has named Fifth Third Bank a World's Top Disability Inclusive Business. It earned this accolade through its number of partnerships and…

Bank of America sees 3M+ clients for Rewards

July 29, 2026

Bank of America has had more than 3 million clients enrolled in Bank of America Rewards. This loyalty program first launched in May 2026, according to a press…

Credit Union 1 inks ATM branding agreement at Circle K through NCR Atleos

July 28, 2026

Credit Union 1, based in Alaska, has extended its partnership with NCR Atleos to display its branding at Circle K ATMs. Through the partnership, its branding…

Bank of America embraces loyalty strategy through rewards

by Bradley Cooper — Editor, Connect Media

Bank of America is addressing customer retention with a multifaceted strategy that rewards loyalty and offers options for payments and fraud monitoring.

Bank of America upgrades EricaAssist for client conversations

July 24, 2026

Bank of America recently upgraded its EricaAssist human-assisted AI agent with generative AI. This tool is built to support employees while speaking to…

Northwest Bank named as one of America's best companies

July 23, 2026

Northwest Bank has been named one of America's Best Companies 2026 by Time. This list consists of the top 1,000 companies, which is compiled by Statista…

Large ATM outage hits West Hollywood

July 20, 2026

A recent outage impacted ATMs across multiple banks in the West Hollywood area. One resident, Joey Dennis, reported that Wells Fargo, Citibank and US Bank ATMs…

Keeping the human connection at the branch

by Bradley Cooper — Editor, Connect Media

It's not enough to have a nice branch if there's no human connection. Here's a few branches that stood out for me as a customer and thought leader in customer…

America First Federal Credit Union acquires Meadows Bank

July 17, 2026

America First Federal Credit Union acquired Meadows Bank. With this acquisition, the combined institution has $24.6 billion in assets and $22.8 billion in…

Regions appoints Arkansas, Louisiana exec

July 16, 2026

Regions Bank has appointed Jamie Stogdill as a consumer banking executive in Arkansas and Louisiana. In this role, she will help improve the bank's…

Redwood Credit Union wins accolades from Newsweek for workplace culture

July 15, 2026

Redwood Credit Union, based in San Francisco and the North Bay, has been named as one of America's Greatest Midsize Workplaces 2026 by Newsweek. This is the…

What is required for ATM testing?

by Anamaria Burnete — Digital Marketing Specialist, Paragon Application Systems

Here's what production-like ATM testing actually requires—and how it helps teams deploy updates with greater confidence.

Navy Federal Credit Union earns top spot for customer experience

July 14, 2026

Forrester's Global Customer Experience Index Ranking named Navy Federal Credit Union No. 1 for customer experience. It earned an overall score of 81.2…

Nominations open for 2026 Automated Retail & Kiosk Innovation Awards

by Richard Slawsky — Editor, Connect Media

The organizers of the Automated Retail & Kiosk Innovation (ARKI) Show are accepting nominations for the 2026 ARKI Awards, recognizing the companies, products…

Where are bitcoin ATMs banned?

by Bradley Cooper — Editor, Connect Media

Bitcoin ATM bans are rolling down the pipeline. Here's where they are banned.

Landmark Credit Union to open 5 branches in Madison, Wisconsin

July 2, 2026

Landmark Credit Union plans to open five branches in the Madison area by the end of 2027. It is kicking off this strategy with the opening of a location on…

KeyBank earns accolades for civic mindedness

June 30, 2026

KeyBank has been named as one of the 50 most community-minded companies in America by Points of Light, a volunteer service organization. The organization…

Bank of America celebrating America's 250th birthday with free experiences

June 30, 2026

Bank of America is celebrating America's 250th birthday by offering its customers access to 250 civic and cultural institutions such as museums.