Maximizing the availability of ATMs while keeping maintenance costs down is a constant challenge for banks. The answer lies in banks boosting their network by deploying ATM software which is tightly integrated with ATM management software.
ATM jackpotting attacks are a crippling threat to financial institutions and independent ATM depl in any way, ATM deployers can lose a great deal of money in a single attack, depending on the dispenser and denomination of notes loaded.
Bank of America announced on Friday that its mobile virtual assistant, "Erica," has now been adopted by 2 million customers. But will they stay on as active users? That depends on whether BofA can make a case for Erica's usefulness as an everyday financial tool.
There’s no doubt that video banking will become a must-have in the next few years. By implementing it today, you’ll have a competitive differentiator in your market and can reap the benefits that others have already discovered.
Nearly 80 percent of financial institution-owned ATMs in the U.S. will have to be replaced or upgraded to support Windows 10 — so what's an FI to do? Many taking a good look at alternatives to the tiresome and expensive hamster wheel of ATM upgrades.
While delivery of retail banking services is growing more complex, accountholders are growing more impatient with service disruptions and slow transaction speeds. A free webinar and white paper offer a single, elegant solution to both issues.
As rapidly as retail banking is changing today, consumer expectations are changing even faster. How is an FI supposed to keep pace and keep customers happy? The answer lies in the effective use of real-time data, and an upcoming webinar will explain why — and how.
Even as migration to Windows 7 was taking place, ATM software experts warned that the OS was sure to be short-lived. As predicted, Microsoft made the official announcement early last year that Windows 7 extended support will end on Jan. 14, 2020.
In today's criminal underworld, jackpotting is serious business. And, increasingly, the business of ATM security providers is to help FIs and IADs understand, anticipate and defend against logical attacks such as jackpotting. Which is what TMD Security did in a recent free webinar.
With a storm front of OS upgrades, security threats and industry disruptors on the horizon, ATM operators might feel like somebody's trying to rain on their parade. Our most popular articles last month offered solutions to help them weather changes across the industry.
In part two of our series on ATM jackpotting, we spoke with Vincent Wong, program director for Security Management Software at TMD Security, about the arrival of ATM jackpotting in the U.S. and measures deployers can take to safeguard their fleet and their business.
In advance of an April 26 webinar, ATM Marketplace spoke with Vincent Wong, program director for Security Management Software at TMD Security, about the comparatively short and extremely costly history of ATM jackpotting.
Key players in the ATM industry have set aside their competitive differences to collaborate on a future-proof, app-based standard that will end the constant cycle of Microsoft upgrade deadlines and give deployers virtually unlimited ability to customize their ATM networks.
Diebold recently held its first earnings call since the departure of Andy Mattes. Aside from his absence, the Q4 presentation was about the same as the previous three, showing slow ATM sales, modest gains for software and services, and ongoing integration costs.