ATM Modernization

Four reasons to modernize your aging ATM install base

Type: White Paper

Sponsor: NCR Financial Solutions




Giving Cardholders Control with Elan Mobile Services

Elan Financial Services has launched a suite of mobile services that allows cardholders of issuer banks and credit unions to control how their debit cards are used.

Type: White Paper

Sponsor: Elan Financial Services




Retail Banking Future Trends European Market

In response to competition and the need for differentiation, FinTech firms are making great progress in offering better value for customers in terms of improved products and services along with convenience and flexibility to disrupt the conventional Financial Services business model.

Type: White Paper

Sponsor: NCR Financial Solutions


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FEATURES


Potential and pitfalls for FIs in the Internet of Things

At the Interactive Customer Experience Summit in Dallas, banking and restaurant execs discussed how they are using technology to improve their business and what challenges they face as they implement new technologies.

Are we there yet? Understanding the complexities of blockchain production

At this week's Blockchain and Digital Currency Conference in New York, blockchain project veterans explained why getting up and running with blockchain technology is a moon shot, not a road trip.

Getting past square one: How to apply DevOps to ATM testing

In ATM testing, the discovery of QA issues can mean going back to square one on an implementation project. Usually, this results in delayed deployment and significant unplanned cost. There is a solution to this problem, though. It's called DevOps.

3 tips to successful deployment of deposit automation

Though the concept of depositing cash or checks at the ATM is not new, many community banks and credit unions are revisiting its benefits as they work toward their branch transformation goals. Here's how to roll it out successfully to employees and consumers.

Providing cash, replacing the branch: The glorious future of the humble 'hole-in-the-wall'

John Shepherd-Barron was just looking for a way to get cash from his local bank branch at times when the premises were otherwise closed for business. The "hole-in-the-wall" was his answer. And what a brilliant answer it turned out to be.

The traditional branch: Not everyone's 'piece of cake'

Here's the message for banks: If you truly want to market new products and continue to effectively pursue cross-selling and upselling opportunities, put distance between what has served you in the past and move more quickly to tap the changing patterns of society.

The Swedish Bankomat in the early history of the ATM

Though not widely remembered today, the Bankomat — installed within a week of the first De La Rue machine at Barclays Bank in June 1967 — played an important role in the history and development of the modern ATM.

The new branch: Everyone's 'cup of tea'?

Could unusual innovations such as the 'branch cafe' provide the answer to that perplexing question of how banks should evolve in order to attract and serve customers in our changing culture?

FICO nixes NAC number-fixing claims on retail ATM compromise

On March 29, FICO released stats showing that nonbank ATMs accounted for the majority of card compromises in 2016. NAC fired back with a memo accusing FICO of — among other things — skewing the numbers to favor banks. Here's what FICO says about those claims.

Is that kiosk ADA compliant? Who knows?

When new ADA regs were released in 2010, touch screens in self-service devices weren't that much of a thing. They are now, and determining what compliance means for kiosk applications can be a problem, as part 2 of our series on ADA compliance explains.

The whys and hows of banks and the blockchain

The blockchain technology at the heart of the cryptocurrency bitcoin has opened up a number of possibilities for the banking industry. Here's what's in it for financial institutions.

How are you setting your ATM strategy?

Knowing that a million transactions happened at a location is not tremendously helpful if you don't have the particulars about what is driving consumer behavior at that location and making the site valuable.

Unlocking the potential of self-service with smart ATMs

There needs to be a major change of mindset within many banks about the greater role that ATMs can play in improving customer experience and services. The current position tends to be too rigidly fixed on offering a limited set of services and reducing operating cost.

A changing world requires changing perceptions — and a map, you'll need a map

ATMs have grown in functionality, but few FIs have fully embraced the technology, perhaps because they need a little help navigating a new and potentially tumultuous financial services landscape.

EMV, fraud and liability: Where are we on the road to ATM compliance?

When it comes to fighting U.S. card fraud, EMV is living up to all its promises.

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Get the latest news and trends about ATMs at banks and credit unions, including compliance with industry guidelines like ADA to personalization and customer relationship management.

NEWS