ATM Modernization

Four reasons to modernize your aging ATM install base

Type: White Paper

Sponsor: NCR Financial Solutions




We hear you - Delivering an amazing customer experience

Today, bank customers are demanding much more than just good service.

Type: Brochure

Sponsor: NCR Financial Solutions




CxBanking NCR Connections

Our multi-channel solution enabling banks to rapidly deploy personalized business services across physical and digital channels.

Type: Brochure

Sponsor: NCR Financial Solutions


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FEATURES


Restoring financial services to communities across the UK

Today, there might be 2,000 or more communities in the U.K. — real places, with real people trying to live their daily lives — without any meaningful local financial services touch points. And the situation is only likely to get worse. So, what is the answer?

Not such unlikely partners: How innovation is forging a mobile-ATM alliance

As easy as it might be to perceive a yawning divide between mobile banking and more traditional, physical banking at the branch and ATM, it's becoming increasingly clear that these channels can function in harmony and complement one another.

Watch highlights from this year's Bank Customer Experience Summit

Bank executives gathered in Chicago last month to listen to keynotes and panels about evolving consumers' expectations when it comes to their banking relationships.


From promising to proven: The state of branch transformation

Increasing numbers of financial institutions are trading in their transactional hub-and-spoke branch networks for technology-enabled, consumer-centric financial centers. Here's how one recognized expert sees the current landscape in branch transformation.

Branch transformation by design, part 1: 'Why?' 'How?' 'Who?'

Three presentations at the BCX Summit offered distinctly different perspectives on branch transformation. Our three-part series will share insights from each, beginning with Flushing Bank, where branch transformation netted a 28 percent reduction in FTEs (without layoffs) and a 20 percent reduction in operating costs.

7 FIs, fintech providers recognized as Best in Bank Customer Experience for 2017

Networld Media Group honored seven innovators in banking and mobile technologies at a dinner and awards gala Sept. 19 in conjunction with the Bank Customer Experience Summit.

The ATM at 100, a forecast for 2017–2067: Part 2

In part two of this series, ATMIA CEO Mike Lee envisions the next 50 years in the life of the cash machine — including an ATM intelligently connected to the home, the bank, digital channels, satellites, sensors and, above all, the customers it will have served for 100 years.

The ATM at 100, a forecast for 2017–2067: Part 1

ATMIA CEO Mike Lee takes a journey into the future to find out how the machine that began life 50 years ago as a friendly 'robot in the wall' will change over the next 50 years.

Webinar presents highlights from 2017 ATM and Self-service Software Trends report

On Tuesday, ATM Marketplace released the 10th annual edition of the industry's most popular study and hosted a webinar with report sponsor KAL ATM Software to offer analysis of the findings. Here's a look at just a few of the highlights from the presentation and report.

First look: 2017 ATM and Self-service Software Trends

Which ATM and self-service functionalities will give your FI the sharpest competitive edge? Find out in a free one-hour webinar on Aug. 22, as KAL and ATM Marketplace break down the data from the 2017 ATM and Self-service Software Trends study.

Here's what FIs stand to gain by studying grocery stores

Customers want the same things in their day-to-day banking that they've come to expect from a grocery run: convenience, control and efficiency. Today, bankers have no less ability than grocers to accommodate these wants through self-service technologies.

50 little-known facts about ATMs

Of course you know that the first ATM was installed at a Barclays bank on this day in 1967. But do you know why Barclays chose to install their prize technology 10 miles away from the center of London at their Enfield branch?

Getting past square one: How to apply DevOps to ATM testing

In ATM testing, the discovery of QA issues can mean going back to square one on an implementation project. Usually, this results in delayed deployment and significant unplanned cost. There is a solution to this problem, though. It's called DevOps.

ATMs in a cashless world? To define is to limit

The ATM is a workhorse that has survived brute force theft, skimming, malware, industry consolidation, changing regulations and more. And while it might disappear eventually, 99 billion withdrawals annually is a difficult habit to kick.

The IAD: Forging the way forward for the ATM

In the decades since the introduction of the ATM, independent ATM deployers have played a constant and expanding role, one that grows increasingly important as banks begin to partner with IADs to extend their reach and efficiency.

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