ATM Modernization

Four reasons to modernize your aging ATM fleet.

Type: White Paper

Sponsor: NCR Financial Solutions




We hear you - Delivering an amazing customer experience

Today, bank customers are demanding much more than just good service.

Type: Brochure

Sponsor: NCR Financial Solutions




CxBanking NCR Connections

Our multi-channel solution enabling banks to rapidly deploy personalized business services across physical and digital channels.

Type: Brochure

Sponsor: NCR Financial Solutions


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FEATURES


How are you driving digital engagement in the branch?

Evolving technology has enabled financial institutions to answer today's consumer expectations for better, more convenient banking. That focus on the customer experience can extend to the branch and help create a more modern and unified experience across channels.

Lost in translation? The changing language of transactions

Payments solutions, networks and end points will have to continue to support a duopoly of plastic and cash, even as our understanding of what a payments end point looks like continues to change.

50 years of ATM innovation — and no end in sight

It seems extraordinary that, 50 years after its introduction, the ATM remains at the forefront of the consumer banking experience. There's one inalienable reason why.

ATM Marketplace: November's top 5 reads

November served up heaping helpings of innovation (branch transformation, cardless ATM access, brainstorming the self-service devices of the future) and contemplation (the ATM turns 50! And how does Cardtronics keep racking up those big quarterly earnings?) Here's what you might have missed.

Azerbaijani bank embraces advanced ATM technology

The International Bank of Azerbaijan has introduced a digital, fully automated self-service branch banking concept that targets 'almost any customer interested in modern service channels.'

3 keys to successful branch transformation

As financial services become more and more commoditized, FIs are finding that branch transformation is the best way to differentiate themselves. But they are sometimes failing to understand the process involves more than the deployment of shiny new technologies.

The Scottish invention that dispenses cash: Honor its history, marvel at its future

ATMIA Europe Executive Director Ron Delnevo looks to a future where the ATM serves as a "community financial services hub," a one-stop shop for everything to do with financial services, at the heart of a revitalized local community.

2017: A big year for the ATM industry

As we approach the 50th anniversary of the ATM and the 20th anniversary of the ATM Industry Association, both in 2017, there is plenty to celebrate and commemorate.

5 big ideas in retail banking and how 2 companies came up with them

On Nov. 15, ATM manufacturer Diebold Nixdorf will unveil winning concepts from its global crowdstorming initiative seeking the brightest new ideas in omnichannel retail banking.

The 'ultimate bank customer experience': Are we there yet?

At the BCX Summit, CarrieAnne Cormier of Avidia Bank talked about the importance of serving customers with the right balance of high-tech and high-touch.


Cardless cash transactions: Do consumers care?

Yes, they do. Which is why the ATM industry has seen a steady stream of rollouts this year — not only by financial institutions, but also by independent players.

It's time to redesign card technology for ATMs

The ATM industry could benefit greatly from the banks' drive to implement new, consumer-driven contactless and smartphone-based technologies.

Could biometrics be the key to better customer relationships?

There are far more effective solutions than a 50-year-old, four-digit PIN for protecting ATM cardholder accounts; and they can be effective at improving the user experience, as well.

Branch transformation and the role of the self-service device

Ask Nancy Daniels of Nautilus Hyosung America and she'll tell you that hardware is the last thing — not the first — to consider when reimagining an institution's branch network.

'Tiptoeing' into branch transformation

New Mexico-based Pioneer Bank believes it has found the best way to reduce operating costs while enhancing customer service.

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We are NCR, a global tech company—and we run the everyday transactions that make your life easier. We’re the world leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. 


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