ATM Modernization

ATM Modernization

Four reasons to modernize your aging ATM install base

Type: White Paper

Sponsor: NCR Financial Solutions


We hear you - Delivering an amazing customer experience

We hear you - Delivering an amazing customer experience

Today, bank customers are demanding much more than just good service.

Type: Brochure

Sponsor: NCR Financial Solutions


CxBanking NCR Connections

CxBanking NCR Connections

Our multi-channel solution enabling banks to rapidly deploy personalized business services across physical and digital channels.

Type: Brochure

Sponsor: NCR Financial Solutions


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FEATURES


ATMIA US Conference 2018: In Vegas, expect the unexpected

ATMIA US Conference 2018: In Vegas, expect the unexpected

It is the need to deal with the unexpected that permeates the agenda of this year's ATMIA US conference: "Securing banking technology in the Internet of Things" … "Robots for testing ATMs" … And my favorite, "Disrupt fintechs with concierge services at the ATM."

Keeping up with consumers: Is it really worth the hassle?

Keeping up with consumers: Is it really worth the hassle?

Panelists at this week's Consumer Electronics Show in Las Vegas drew an SRO crowd for "Never talk to a human again," a discussion of heightened consumer expectations in this new automated age, and the payoffs and perils involved in trying to keep up with them.

Security: The key to consumer acceptance of cardless ATMs

Security: The key to consumer acceptance of cardless ATMs

Cardless ATM transactions can offer unparalleled convenience for consumers, not to mention cost-savings and enhanced efficiency for FIs. But for the technology to gain traction, it must, first and foremost, provide a secure customer experience.

The ATM is dead ... long live the ATM!

The ATM is dead ... long live the ATM!

Tabloid newspapers across the world have speculated over the future of the ATM, debating everything from integration with AI and robotics down to whether there really is a long-term future for these machines in an allegedly imminent cashless world.

How can trending technologies enhance the user experience?

How can trending technologies enhance the user experience?

Technology is ever-evolving, but contrary to what you might expect, it can become more human, not less so, in the process. Learn what this means in financial services terms in a video presentation from the 2017 Bank Customer Experience Summit.

For the small ATM operator, big opportunities

For the small ATM operator, big opportunities

The landscape for the small ATM operator is changing rapidly,  but cash is not going away as a payment vehicle. Successful small ISOs will be nimble and resourceful enough to use these major changes to grow their business.

Cardless ATM transactions and the 'full monty' mobile wallet experience

Cardless ATM transactions and the 'full monty' mobile wallet experience

Are we finally at a point where we can leave the leather bifold in the dresser and go the "full monty" with mobile wallets? One commentator gave it a try ... and found that cardless ATMs made the experiment a lot more manageable.

7 reasons to migrate to Windows 10 — and 60 minutes to get you started

7 reasons to migrate to Windows 10 — and 60 minutes to get you started

A Nov. 9 webinar offered a list of reasons why migration to Windows 10 is an FI's best competitive move, and looked under the hood at the operating system, conversion functionality and licensing requirements, migration timelines, and consumer experience.

On the road again: Mapping the migration of your ATM fleet to Windows 10

On the road again: Mapping the migration of your ATM fleet to Windows 10

Just four years after the ATM industry's migration to Windows 7, the next OS upgrade — to Windows 10 — looms two short years away. Join our free Nov. 9 webinar and learn how to achieve a smooth and timely installation that gives your FI the biggest bang for its buck.

My transaction was rejected — and it was a deposit!

My transaction was rejected — and it was a deposit!

"Check rejected for technical reasons," the screen said. What? I had endorsed it correctly and it all looked good, but rejected? Not even accepted and flagged as "pending!"

Funds disbursement via Visa: A bigger slice of the pie for ATMs?

Funds disbursement via Visa: A bigger slice of the pie for ATMs?

At Money 20/20 this week, Visa EVP Oliver Jenkyn mapped out growth opportunities that push money the other way — that is, toward the consumer — across the network's rails. It's a scenario that can mean a bigger slice of the pie for the ATM industry, too.

Restoring financial services to communities across the UK

Restoring financial services to communities across the UK

Today, there might be 2,000 or more communities in the U.K. — real places, with real people trying to live their daily lives — without any meaningful local financial services touch points. And the situation is only likely to get worse. So, what is the answer?

Not such unlikely partners: How innovation is forging a mobile-ATM alliance

Not such unlikely partners: How innovation is forging a mobile-ATM alliance

As easy as it might be to perceive a yawning divide between mobile banking and more traditional, physical banking at the branch and ATM, it's becoming increasingly clear that these channels can function in harmony and complement one another.

Watch highlights from this year's Bank Customer Experience Summit

Watch highlights from this year's Bank Customer Experience Summit

Bank executives gathered in Chicago last month to listen to keynotes and panels about evolving consumers' expectations when it comes to their banking relationships.




From promising to proven: The state of branch transformation

From promising to proven: The state of branch transformation

Increasing numbers of financial institutions are trading in their transactional hub-and-spoke branch networks for technology-enabled, consumer-centric financial centers. Here's how one recognized expert sees the current landscape in branch transformation.

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We are NCR, a global tech company—and we run the everyday transactions that make your life easier. We’re the world leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. 


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