EMV at the ATM: A lot of progress, but a long way to go

EMV at the ATM: A lot of progress, but a long way to go

Progress has been positive, but there are still thousands of ATMs across the U.S. that have yet to be migrated to be compliant with EMV. This presents an opportunity for operators who have older, non-EMV machines in their network to upgrade to more modern, higher-security solutions.

Features


'Erica, why do I need a mobile wallet?': Active use of AI in banking depends on the value proposition

'Erica, why do I need a mobile wallet?': Active use of AI in banking depends on the value proposition

Bank of America announced on Friday that its mobile virtual assistant, "Erica," has now been adopted by 2 million customers. But will they stay on as active users? That depends on whether BofA can make a case for Erica's usefulness as an everyday financial tool.

A quantum leap: How will banks cope with tomorrow's tech?

A quantum leap: How will banks cope with tomorrow's tech?

Last century, one of most dramatic changes to the banking ecosystem was the integration of digital technology, both with back office and customer-facing systems. Today, we are entering a whole new phase.

The video-ready FI: 8 steps to success

The video-ready FI: 8 steps to success

There’s no doubt that video banking will become a must-have in the next few years. By implementing it today, you’ll have a competitive differentiator in your market and can reap the benefits that others have already discovered.

ATM Marketplace: June Top 5

ATM Marketplace: June Top 5

It's officially summer. And it feels like it. Whether you're headed to the lake, the cabin, the pool, or indoor refuge with working AC for the July 4 holiday, it's a good time to catch up on your summer reading — including top-rated features you might have missed at ATM Marketplace.

Mobile banking use is skyrocketing ... Now what?

Mobile banking use is skyrocketing ... Now what?

Consumers regularly log onto mobile banking to conduct routine tasks. But to keep people engaged and foster brand loyalty, banks need to constantly expand the range of services available via this channel — which means more choice and convenience for users.

Why consumers didn't buy Shake Shack's cashless plan

Why consumers didn't buy Shake Shack's cashless plan

Shake Shack founder Danny Meyer recently penned a blog post giving three reasons why his restaurants were going cashless. Consumers pushed back, giving one reason why they hated the idea and, in the end, their wishes prevailed.

Are your ATM fees driving away cardholders?

Are your ATM fees driving away cardholders?

Cash may be on its way out, but the trip looks to be slow, tedious and accomplished by fits and starts. In the meantime, more than three-quarters of consumers rate fee-free ATM access as "very important" or "essential" — and they're willing to change banks to get it.

4 ways FIs are fighting ATM upgrade fatigue

4 ways FIs are fighting ATM upgrade fatigue

Nearly 80 percent of financial institution-owned ATMs in the U.S. will have to be replaced or upgraded to support Windows 10 — so what's an FI to do? Many taking a good look at alternatives to the tiresome and expensive hamster wheel of ATM upgrades.

ATM safety: A global consumer perspective

ATM safety: A global consumer perspective

As banks migrate transactions away from tellers, making ATMs the default channel for basic banking transactions, it becomes increasingly important that customers feel safe at an ATM. A global study offers insight into how FIs can ensure user confidence.

Gen Z comes of age ... in the age of digital banking

Gen Z comes of age ... in the age of digital banking

Move over millennials. Gen Z is on the scene and ready to leave its mark on banking and payments. Born after 1999, members of this demographic view the world completely differently than the generations that have gone before them.

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Resources


ATMs and Age Friendly Banking Services to Tackle the Ageing Population Boom

ATMs and Age Friendly Banking Services to Tackle the Ageing Population Boom

Given ATMs and self-service banking is integral to how bank services are used today, what role can they play in meeting the needs of an ageing population? A white paper from Auriga on how to evolve the Bank Branch and Services to Tackle the Ageing Population Boom.

Type: White Paper

Sponsor: Auriga


FSS Access Control Server

FSS Access Control Server

Control fraud, reduce friction, and enhance consumer experience.

Type: White Paper

Sponsor: FSS


Survey Results Suggest Strong Future for Biometric Payments | Technology | Biometrics | Facial Recognition | Fingerprint | Trends

Survey Results Suggest Strong Future for Biometric Payments | Technology | Biometrics | Facial Recognition | Fingerprint | Trends

Download this infographic for interesting insights into a survey which explores the attitudes to and willingness of US, UK and Australian adults to make biometric payments, including gender and age variations.

Type: Infographic

Sponsor: TNS, Inc.


Česká spořitelna: The Challenge to Improve Operational Efficiency

Česká spořitelna: The Challenge to Improve Operational Efficiency

The challenge for Česká was effectively managing and maintaining its ATM network while also improving its operational efficiency.

Type: Case Study

Sponsor: KAL ATM Software


Counter ATM Costs and Rising Interest Rates with AI

Counter ATM Costs and Rising Interest Rates with AI

Interest rates have risen twice this year, and the Federal Reserve sees five more rate hikes on the horizon by the end of 2019. This means effective ATM management is more important than ever to ensure profit maximization.

Type: White Paper

Sponsor: Fiserv


Vital Data Breach Insights Reveal Latest Trends | Security | POS | Mobile | ATMs | Kiosk | Loss | Retail

Vital Data Breach Insights Reveal Latest Trends | Security | POS | Mobile | ATMs | Kiosk | Loss | Retail

As data breaches continue to occur, are criminals keeping to tried and tested means or adapting to new opportunities? This new infographic from TNS looks at the latest trends in data breaches. Download your copy now.

Type: Infographic

Sponsor: TNS, Inc.


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EMV at the ATM: A lot of progress, but a long way to go

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