Banking, fintech innovators recognized with Bank Customer Experience awards

Banking, fintech innovators recognized with Bank Customer Experience awards

Networld Media Group, publisher of ATM Marketplace, Mobile Payments Today and World of Money, presented four awards on the evening of Thursday, Sept. 13, during a banquet held as part of the 6th annual Bank Customer Experience Summit in Chicago.

Features


How to protect your ATMs against jackpotting

How to protect your ATMs against jackpotting

ATM jackpotting attacks are a crippling threat to financial institutions and independent ATM depl in any way, ATM deployers can lose a great deal of money in a single attack, depending on the dispenser and denomination of notes loaded.

5 takeaways from the 2018 Bank Customer Experience Summit

5 takeaways from the 2018 Bank Customer Experience Summit

An overarching theme from this year's event in Chicago was how banks will take advantage of the data provided by AI initiatives to enhance the bank customer experience.

Podcast tackles pros and cons of cashless society

Podcast tackles pros and cons of cashless society

Host Will Hernandez, editor of Mobile Payments Today, talks with Ankit Kumar from Gemalto about the ramifications — both positive and negative — of a cashless society.

Faster, smarter: How to enhance your customer's payment experience

Faster, smarter: How to enhance your customer's payment experience

Regardless of the latest and greatest technology, a successful payments strategy revolves around the consumer experience, and building a strategy requires an understanding of how consumers are engaging with payments on a day-to-day basis.

How to prevent ATM cash-out attacks in your payments environments

How to prevent ATM cash-out attacks in your payments environments

Whether you are a financial institution or payment processor, having end-to-end visibility into your payments systems is mandatory when it comes to preventing ATM cash-out attacks.

ATM Marketplace: August Top 5

ATM Marketplace: August Top 5

August. The dog days of summer, when you can fry an egg on top of an exterior, free-standing ATM if the sun hits it just right. We think of August as a slow month, but not this year. ATM manufacturers made some big headlines — those stories topped the daily news rundown at ATM Marketplace, and came in No. 1 among the month's most-read articles.

'But this is how we've always done it!': 5 ways your FI can break down barriers to a digital mindset

'But this is how we've always done it!': 5 ways your FI can break down barriers to a digital mindset

You can no longer look at digital as a distinct channel serving a specific segment of your customer base. Every consumer is a digital consumer, and to be in banking means you have to be in digital banking. Digital is no longer an expense; it's a necessary investment that can deliver real returns for the financial institution.

Biometric security: One size does not fit all

Biometric security: One size does not fit all

Biometrics has rapidly expanded to consumer applications such as payment services and ATM cash withdrawal in high-fraud markets. By 2020, nearly all smart devices will feature some form of biometric security, but many technologies enabled by biometrics will still be vulnerable to spoofs and hacking.

Podcast: Kroger cans Visa; Costco goes contactless

Podcast: Kroger cans Visa; Costco goes contactless

Research analyst John McKee and Mobile Payments Today Editor Will Hernandez look behind the battle lines at Kroger's clash with Visa, and discuss events leading to the long-awaited adoption of contactless at Costco.

How Citi maximizes the mobile experience in an omnichannel banking world

How Citi maximizes the mobile experience in an omnichannel banking world

Mary Hines, Citi Managing Director of Customer Engagement and Innovation, described how the bank has created new opportunities for customer engagement in the mobile channel during her opening keynote last week at CONNECT: The Mobile CX Summit in Chicago.

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Resources


Southco and Novomatic – Helping to Drive a New Era of Security in the Gaming Market

Southco and Novomatic – Helping to Drive a New Era of Security in the Gaming Market

Learn how Southco helped Novomatic improve the physical security of one of its leading gaming machine models.

Type: Case Study

Sponsor: Southco, Inc.


Five Strategies to Make Your Debit Card “Top of Wallet”

Five Strategies to Make Your Debit Card “Top of Wallet”

Convincing cardholders to make your debit card their number one choice takes insight, strategic thinking and ongoing communication.

Type: White Paper

Sponsor: Elan Financial Services


Aligning to Best Practices on ATM Cash Out Attacks

Aligning to Best Practices on ATM Cash Out Attacks

Security attacks are a real threat to the ATM industry. The traditional attack vectors remain a significant and material threat to ATM operators. Even with some regional variations in frequency ATM crime continues to rise and expand into nearly every global region.

Type: White Paper

Sponsor: NCR Financial Services


Data Breaches: Spotlight on the Malware Menace | Ransomware | Security | POS | Hospitality | Retail

Data Breaches: Spotlight on the Malware Menace | Ransomware | Security | POS | Hospitality | Retail

Research puts the top three industries targeted by malware as accommodation and food services, public administration and retail. This infographic gives key insights into how malware is being used by criminals to target the point-of-sale and how this phenomenon shows no signs of waning.

Type: Infographic

Sponsor: TNS, Inc.


Access Solutions for Self Service Equipment

Access Solutions for Self Service Equipment

Access Hardware for Kiosks, ATMs, Digital Signage and other Self Service Equipment from Southco

Type: Guide

Sponsor: Southco, Inc.


Lazenby Group & Southco: High Performance Latch Enhances Security In All Weather Conditions

Lazenby Group & Southco: High Performance Latch Enhances Security In All Weather Conditions

Learn how Southco helped the Lazenby Group enhance the physical security of their outdoor self-service payment kiosks, with a weather-resistant Multi-Point Compression Latch System.

Type: Case Study

Sponsor: Southco, Inc.


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Banking, fintech innovators recognized with Bank Customer Experience awards