Bank of America embraces loyalty strategy through rewards

by Bradley Cooper — Editor, Connect Media

Bank of America is addressing customer retention with a multifaceted strategy that rewards loyalty and offers options for payments and fraud monitoring.

Keeping the human connection at the branch

by Bradley Cooper — Editor, Connect Media

It's not enough to have a nice branch if there's no human connection. Here's a few branches that stood out for me as a customer and thought leader in customer experience.

Massachusetts Senate passes bill banning crypto ATMs

The Massachusetts Senate has passed an amendment to an economic development bill to ban crypto ATMs in the state. This in response to a wave of crypto ATM…

Auriga

Auriga is a top international software solutions company, specialized in end-to-end systems that integrate the various delivery channels used in retail and internet banking.

VirtualATM® | Maximum Channel Performance!

Virtualizing Advanced Function ATMs for precise simulation and comprehensive visibility into the ATM software stack. Preview ATM screens, receipts, and transaction flows. Test faults and error conditions. VATM enables automated testing anytime, anywhere with cloud-based control over user access and test data.

Payments

Get in-depth analysis, industry trends, and actionable insights to help banks, credit unions, and payment processors navigate the evolving payments landscape.

Nominations open for 2026 Automated Retail & Kiosk Innovation Awards

by Richard Slawsky — Editor, Connect Media

The organizers of the Automated Retail & Kiosk Innovation (ARKI) Show are accepting nominations for the 2026 ARKI Awards, recognizing the companies, products, deployments and technologies driving innovation across the automated retail, kiosk, vending and self-service industries.