ATM safety: A global consumer perspective

ATM safety: A global consumer perspective

As banks migrate transactions away from tellers, making ATMs the default channel for basic banking transactions, it becomes increasingly important that customers feel safe at an ATM. A global study offers insight into how FIs can ensure user confidence.

Features


Are your ATM fees driving away cardholders?

Are your ATM fees driving away cardholders?

Cash may be on its way out, but the trip looks to be slow, tedious and accomplished by fits and starts. In the meantime, more than three-quarters of consumers rate fee-free ATM access as "very important" or "essential" — and they're willing to change banks to get it.

4 ways FIs are fighting ATM upgrade fatigue

4 ways FIs are fighting ATM upgrade fatigue

Nearly 80 percent of financial institution-owned ATMs in the U.S. will have to be replaced or upgraded to support Windows 10 — so what's an FI to do? Many taking a good look at alternatives to the tiresome and expensive hamster wheel of ATM upgrades.

ATMs going, going, already gone?

ATMs going, going, already gone?

I have begun observing that there are fewer and fewer ATMs in places where I used to see them — at airports, railway stations and malls.

1 simple way to make merchant cash management a snap

1 simple way to make merchant cash management a snap

Admittedly, cash sales present merchants with challenges — the cost of theft and shrinkage and the time spent separating and counting notes, filling out bank slips and taking daily deposits to the bank — unless you pay a carrier to do it. A smart safe offers an all-in-one solution.

Sweden's far from accidental journey to a cashless society

Sweden's far from accidental journey to a cashless society

Sweden's apparent move toward becoming the planet's first cashless state is clearly neither accidental nor simply the outcome of choices made by the Swedish public.

How banks can meet the need for speed in an omnichannel age

How banks can meet the need for speed in an omnichannel age

As rapidly as retail banking is changing today, consumer expectations are changing even faster. How is an FI supposed to keep pace and keep customers happy? The answer lies in the effective use of real-time data, and an upcoming webinar will explain why — and how.

ATM Marketplace: May Top 5

ATM Marketplace: May Top 5

ATM deployers are looking ahead: In May, the first and second most-read stories were concerned with the future of the industry. The remainder of the top five offered information deployers can use in the here-and-now to ensure that ATM of the future is secure, consumer friendly and profitable.

A mixed bag: US banking reg rollbacks are met with approval and alarm

A mixed bag: US banking reg rollbacks are met with approval and alarm

In May, President Trump signed a flurry of legislative measures, keeping a campaign promise to roll back bitterly opposed rules and regulations levied against banks during the Great Recession. Predictably, public reactions to the undoing of these Obama-era restrictions were miles apart.

Banks at a crossroads: The future of ATMs

Banks at a crossroads: The future of ATMs

In North America, the ATM channel is maintaining its central role as a core banking touchpoint with the consumer. But on the other side of the ocean, some major European companies seem to think the ATM channel is a dying business. So, who is right?

A change in-store? With iZettle buy, PayPal extends its reach in retail payments

A change in-store? With iZettle buy, PayPal extends its reach in retail payments

PayPal's planned purchase of iZettle the "European version of Square," will extend the online payment giant's reach in the retail payments space, particularly into the stores of small and medium-size merchants that traditionally have been the most cash-reliant.

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Resources


Enhancing the End-to-End Customer Experience with Real-Time Data

Enhancing the End-to-End Customer Experience with Real-Time Data

What do top banking priorities such as digital transformation, enhancing customer analytics capabilities and reducing operational costs have in common? They all require one thing for solid execution: Open access to customer transaction data.

Type: White Paper

Sponsor: INETCO Systems Limited


Windows 10: Prepárese. Asegúrese. Cumpla con los requisitos.

Windows 10: Prepárese. Asegúrese. Cumpla con los requisitos.

Este documento informativo explica por qué las instituciones financieras (IF) y otros propietarios de cajeros automáticos deben comenzar a prepararse desde ahora para actualizar sus cajeros automáticos y otros terminales de autoservicio para Windows 10.

Type: White Paper

Sponsor: NCR Financial Services


Windows 10: Удобство. Безопасность. Соответствие стандартам.

Windows 10: Удобство. Безопасность. Соответствие стандартам.

Данное официальное описание разъясняет, почему финансовым организациям и компаниям-владельцам банкоматных сетей следует подготовиться к переводу банкоматов и прочих терминалов самообслуживания на ОС Windows 10.

Type: White Paper

Sponsor: NCR Financial Services


South Africa G2P Transfers

South Africa G2P Transfers

South Africa is an advanced market with a higher level of financial inclusion than other middle income-countries in Sub-Saharan African.

Type: White Paper

Sponsor: FSS


Who is Driving Adoption of Card Payments at Unattended Terminals? | New Report | Mobile | Wearables | Digital Wallets | Trends | Survey

Who is Driving Adoption of Card Payments at Unattended Terminals? | New Report | Mobile | Wearables | Digital Wallets | Trends | Survey

70% of consumers want unattended terminals to accept both card and cash payments, and a significant number are willing to use wearable devices or digital wallets at these locations. Download our new report, which highlights the key findings of an independent survey TNS commissioned into non-cash payments at unattended terminals.

Type: Special Report

Sponsor: Transaction Network Services


FSS Risk Analytics As-a-Service

FSS Risk Analytics As-a-Service

With growth in omni-channel payments, avenues for fraud are growing FSS Risk Analytics As-A-Service incorporates, machine learning and event correlation to proactively contain risk

Type: Infographic

Sponsor: FSS


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ATM safety: A global consumer perspective