Real-time data: The key to transaction satisfaction for the contemporary bank accountholder

Real-time data: The key to transaction satisfaction for the contemporary bank accountholder

While delivery of retail banking services is growing more complex, accountholders are growing more impatient with service disruptions and slow transaction speeds. A free webinar and white paper offer a single, elegant solution to both issues.

How banks can meet the need for speed in an omnichannel age

How banks can meet the need for speed in an omnichannel age

As rapidly as retail banking is changing today, consumer expectations are changing even faster. How is an FI supposed to keep pace and keep customers happy? The answer lies in the effective use of real-time data, and an upcoming webinar will explain why — and how.

A change in-store? With iZettle buy, PayPal extends its reach in retail payments

A change in-store? With iZettle buy, PayPal extends its reach in retail payments

PayPal's planned purchase of iZettle the "European version of Square," will extend the online payment giant's reach in the retail payments space, particularly into the stores of small and medium-size merchants that traditionally have been the most cash-reliant.

How AI can save your FI on ATM cash management

How AI can save your FI on ATM cash management

A free webinar on May 29 will explain how advances in AI can help financial institutions more precisely manage the cash in their ATMs in order to reduce risk, increase opportunities for cash investment and provide consistent, cost-effective cash access for customers.

You'll need more than luck: A winning defense against ATM jackpotting

You'll need more than luck: A winning defense against ATM jackpotting

In today's criminal underworld, jackpotting is serious business. And, increasingly, the business of ATM security providers is to help FIs and IADs understand, anticipate and defend against logical attacks such as jackpotting. Which is what TMD Security did in a recent free webinar.

With new execs at the top, 'NCR's future is bright'

With new execs at the top, 'NCR's future is bright'

Yogi Berra might have called NCR Q1 results "deja vu all over again," as ATM sales continued to decline. But with a new CEO and chairman of the executive board, the company believes it has all the pieces in place to complete its evolution into a software-driven, hardware-enabled enterprise.

ATM Marketplace April Top 5

ATM Marketplace April Top 5

With a storm front of OS upgrades, security threats and industry disruptors on the horizon, ATM operators might feel like somebody's trying to rain on their parade. Our most popular articles last month offered solutions to help them weather changes across the industry.

Mobile banking is vital to consumers, Citi says

Mobile banking is vital to consumers, Citi says

Some clues as to why: 91 percent of participants in a Citi study have experienced positive outcomes from mobile banking, including greater awareness of their financial situation; fewer concerns about managing finances; and a better understanding of their bank's services.

Call for entries: The 2018 Bank Customer Experience Awards invite the best of the best to shine

Call for entries: The 2018 Bank Customer Experience Awards invite the best of the best to shine

Through Friday, June 15, Networld Media Group is accepting entries for the 2018 Bank Customer Experience Awards from innovative financial institutions and fintech providers whose unique strategies and technologies are enhancing the consumer experience.

Are your ATMs jackpotting bait?

Are your ATMs jackpotting bait?

How big a threat is jackpotting for your ATM fleet, and how can you mitigate that threat? In a free one-hour webinar on Thursday, security experts answer both of these questions.

How Intel is redefining the customer experience through technology

How Intel is redefining the customer experience through technology

Christie Rice, director of the worldwide global digital signage and interactive kiosk segment for the Internet of Things Group at Intel, talks about her company's work with so many of the technologies that enable interactive customer experiences of today — and tomorrow.

'We're not in Kansas anymore': Summit focuses on elevating CX in a digital banking world

'We're not in Kansas anymore': Summit focuses on elevating CX in a digital banking world

With a lot of courage, heart and brains, Suresh Ramamurthi and his wife Suchitra Padmanabhan turned a failing bank into a fintech phenom in tiny Weir, Kansas. In a keynote at the BCX Summit, Ramamurthi will talk about CBW's journey — and its far-reaching implications for the bank customer experience.

How 125 ATM industry players plan to make Windows 10 your last Microsoft upgrade

How 125 ATM industry players plan to make Windows 10 your last Microsoft upgrade

Key players in the ATM industry have set aside their competitive differences to collaborate on a future-proof, app-based standard that will end the constant cycle of Microsoft upgrade deadlines and give deployers virtually unlimited ability to customize their ATM networks.

ATM Marketplace: March Top 5

ATM Marketplace: March Top 5

This year, March roared in not so much like a lion as it did like a bear, on the heels of weak earnings reports in February from NCR, Diebold and Cardtronics. Happily, though our most-ready stories of the month offered a more optimistic view to carry us into spring.

Spring-clean your ATMS!

Spring-clean your ATMS!

Spring is here, and there's no better time to spruce up your ATM fleet and make sure that every machine is in peak operating condition before summer's heat arrives. Here's your top-hat-to-toe-kick ATM checklist.

'Prime' isn't just a rate anymore: Banks, tech and the 'Amazon Effect'

'Prime' isn't just a rate anymore: Banks, tech and the 'Amazon Effect'

That clever little arrow in Amazon's logo pointing from "a" to "z" is no coincidence, and it explains why the company would set its sights on banking. The fact is that Amazon has the insight, infrastructure and vision to build and deliver, at scale, the next generation of financial services.

EMV adoption in self-service retail: What's taking so long?

EMV adoption in self-service retail: What's taking so long?

EMV compliance is a process that self-service equipment operators need to follow any time a new combination of payment device, software and gateway/processor is created.

Could bitcoin and blockchain blow up banking as we know it?

Could bitcoin and blockchain blow up banking as we know it?

Major banks have already begun to invest in promising blockchain projects, and distributed ledger technology now seems poised to disrupt retail banking in an unprecedented way.

A pathway to fee-free profitability for ISOs and IADs

A pathway to fee-free profitability for ISOs and IADs

Want to increase traffic at your ATMs and realize greater profitability from every card transaction? A March 8 webinar hosted by ATM marketplace and sponsored by Elan Financial Services will show you how you can do just that.

Diebold looks for traction amid integration effort, anemic ATM sales

Diebold looks for traction amid integration effort, anemic ATM sales

Diebold recently held its first earnings call since the departure of Andy Mattes. Aside from his absence, the Q4 presentation was about the same as the previous three, showing slow ATM sales, modest gains for software and services, and ongoing integration costs.

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