5 need-to-know facts about cardless ATM transactions

Every ATMIA conference has its trending topic du jour. This year, the buzz was about cardless ATM transactions, a subject addressed in a well-attended 1-hour roundtable discussion among executives leading the charge to a card-free future.

Are ATM-manufacturers' fortunes finally on the upswing?

In earnings calls, NCR Corp. and Diebold Nixdorf execs spoke confidently about a turnaround in their business: NCR touted continued positive momentum; the newly combined Diebold Nixdorf emphasized the magnitude of its portfolio.

'You've come a long way, baby': 50 years of ATM memories

At the ATMIA US conference, four of the industry's longest-tenured professionals shared memories and lessons learned while they were busy paving the way for today's modern ATM networks.

Cardtronics shares get a haircut in a 'transitional year'

Company execs explained during an earnings call that the loss of income from 8,000 U.S. ATMs combined with delayed EMV migration, a growing constant currency gap, and integration of the company's largest-ever acquisition will make 2017 a year of adjustment.

Why the blockchain will change financial services delivery forever

One area that has lagged in innovation is financial services. Though money is inherently a conservative market, many predicted some time ago that providers would innovate quickly or be replaced.

ATM fraud by the numbers

In an excerpted commentary from the forthcoming 2017 ATM Future Trends report, Shirley Inscoe, senior analyst at Aite Group, shares results from the firm's recent ATM fraud study. The study investigates trends and offers recommendations for remediation measures.

ATM Marketplace: January top 5

Network management, the menace of malware, the future of fraud, Fed findings on payments, and a fight between ATM industry heavyweights over patent claims. These were the top-of-mind topics for readers as we rang in 2017, the year the ATM checks off its first half-century.

ATM 2.0: Breathing new life into the cash machine

The ATM of the future is no mere cash-burping balance inquiry device: It's an in-store brand champion; cardless cash and money transfer provider; loyalty program manager and points redemption center; consumer data treasure trove ... and that's just for starters.

7 must-see sessions at the ATM industry's biggest annual conference

With so much to see and only so much time, there are tough choices to be made about what to take in at this year's ATMIA U.S. conference. But while you're penciling-in your calendar, here are a few items to consider adding in ink.

Is your ATM network working as efficiently as possible?

As financial institutions around the world start to replace aging ATM networks with more modern, feature-rich devices, those that get a head start and implement the services consumers expect will be well placed for years to come.

More bang for the buck: Why it's more important than ever to invest smartly in ATM technology

Financial institutions that invest wisely in technology relevant and valuable to their customers will look back on the ATM's 50th anniversary as the starting point of a new era of customer satisfaction and convenience.

The Diebold-Hyosung ATM patent war: Win, lose or draw?

The competitors have been locked in a patent battle for 15 months so far. How much longer might this 'knock-down, drag-out' drag on?

ATM security starts at the top

Successful planning and policy-making for ATM security starts at C-level, not sea level. Why? Because buy-in rarely builds from the bottom up, and word about serious threats almost never reaches the upper echelons until there's a Really. Big. Problem.

Can rewards programs push mobile payments past the tipping point?

Mobile payments have caught fire in Europe, where the technology is making inroads on cash. But they haven't made a dent in the US — yet. Does the m-payment industry finally have the magic formula for attracting loyalty awards-loving Americans?

How are you driving digital engagement in the branch?

Evolving technology has enabled financial institutions to answer today's consumer expectations for better, more convenient banking. That focus on the customer experience can extend to the branch and help create a more modern and unified experience across channels.

It's a small world: How the ATM industry brought 3 friends together

Connections to the ATM industry — and a bit of serendipity — brought three women full circle from a tiny Catholic high school in New Orleans.

ATM fraud in the age of EMV

While credit unions, banks and other ATM owners and operators continue to migrate their machines to EMV technology, the question remains: Will EMV ultimately solve the serious problem of fraud?

Is it time to punt paper receipts?

Inspiring frustration isn't the analog receipt's worst crime. It also suffers from inertia — static and unable to influence or mobilize customers.

Big news: The top 10 ATM Marketplace features of 2016

From card-free access to cash recycling, here's a look back at the features that captured the greatest interest from ATM Marketplace readers in 2016.

Love at the ATM

The ATM is celebrated for its advanced capabilities — charitable donations, direct currency conversion, mobile phone top-up, bill pay and more. But matchmaking? Who knew?

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