ATM security starts at the top

Successful planning and policy-making for ATM security starts at C-level, not sea level. Why? Because buy-in rarely builds from the bottom up, and word about serious threats almost never reaches the upper echelons until there's a Really. Big. Problem.

Can rewards programs push mobile payments past the tipping point?

Mobile payments have caught fire in Europe, where the technology is making inroads on cash. But they haven't made a dent in the US — yet. Does the m-payment industry finally have the magic formula for attracting loyalty awards-loving Americans?

How are you driving digital engagement in the branch?

Evolving technology has enabled financial institutions to answer today's consumer expectations for better, more convenient banking. That focus on the customer experience can extend to the branch and help create a more modern and unified experience across channels.

It's a small world: How the ATM industry brought 3 friends together

Connections to the ATM industry — and a bit of serendipity — brought three women full circle from a tiny Catholic high school in New Orleans.

ATM fraud in the age of EMV

While credit unions, banks and other ATM owners and operators continue to migrate their machines to EMV technology, the question remains: Will EMV ultimately solve the serious problem of fraud?

Is it time to punt paper receipts?

Inspiring frustration isn't the analog receipt's worst crime. It also suffers from inertia — static and unable to influence or mobilize customers.

Big news: The top 10 ATM Marketplace features of 2016

From card-free access to cash recycling, here's a look back at the features that captured the greatest interest from ATM Marketplace readers in 2016.

Love at the ATM

The ATM is celebrated for its advanced capabilities — charitable donations, direct currency conversion, mobile phone top-up, bill pay and more. But matchmaking? Who knew?

Could Sweden really go cashless?

All the signs seem to point to Sweden becoming an entirely cash-free country. However, the phasing out of a payment method that has been in use for centuries will not be simple, and it's possible that the country will never become truly cashless.

ATM fraud: The evolution of an epidemic

From brute force to hi-tech hacking, how did this phenomenon evolve and, more importantly, what can we do to stop criminals from cashing in at everyone else's expense?

ATM Marketplace: November's top 5 reads

November served up heaping helpings of innovation (branch transformation, cardless ATM access, brainstorming the self-service devices of the future) and contemplation (the ATM turns 50! And how does Cardtronics keep racking up those big quarterly earnings?) Here's what you might have missed.

Azerbaijani bank embraces advanced ATM technology

The International Bank of Azerbaijan has introduced a digital, fully automated self-service branch banking concept that targets 'almost any customer interested in modern service channels.'

ATM managed services: The cure for a crowded plate?

It can take a whole lot of time, money and effort to run an advanced ATM network. And this can hinder a financial institution from doing more of what matters most: taking care of customers.

Diebold Nixdorf: After the crowdstorm

In a webinar Tuesday, Diebold Nixdorf offered a detailed overview and critique of five winning concepts in its recent crowdstorming initiative.

Citi joins the Pays

The banking giant joins Apple Pay, Google Pay, Samsung Pay, Chase Pay and other 'pays' on the lengthening roster of digital wallets.

Monitored or managed? The ATM operator's dilemma

Advanced ATM functionality can be great for pleasing customers ... but frustrating for the FI whose plate is pretty full as it is.

5 big ideas in retail banking and how 2 companies came up with them

On Nov. 15, ATM manufacturer Diebold Nixdorf will unveil winning concepts from its global crowdstorming initiative seeking the brightest new ideas in omnichannel retail banking.

ATM Marketplace: The October top 5

Scary items — EMV and ATM skimming — bookend our list of most-read stories for the month. Catch up here on any you might have missed before we get to that really scary item ... the general election.

How Cardtronics aims to capitalize on the 'snowball effect'

In Cardtronics' Q3 earnings report, CEO Steve Rathgaber outlined plans to keep the company's momentum growing by becoming the ATM infrastructure partner for FIs.

It's time to redesign card technology for ATMs

The ATM industry could benefit greatly from the banks' drive to implement new, consumer-driven contactless and smartphone-based technologies.

Showing (1 - 20) of 1541

Get the latest news & insights


NEWS

RESOURCES

TRENDING

FEATURES