A changing world requires changing perceptions — and a map, you'll need a map

ATMs have grown in functionality, but few FIs have fully embraced the technology, perhaps because they need a little help navigating a new and potentially tumultuous financial services landscape.

EMV, fraud and liability: Where are we on the road to ATM compliance?

When it comes to fighting U.S. card fraud, EMV is living up to all its promises.

Is your ATM security what it should be?

ATM attacks not only pose a clear financial risk, but also present a serious threat to your brand and reputation. Are you doing everything you can to protect your organization and its customers?

Introducing: ATM Future Trends 2017

This biannual report offers an in-depth look into the future of the ATM industry and the expectations of the end-customers it serves. It's what you need to know today to plan for tomorrow, and it's free!

ATM Marketplace: February top 5

Top reads for the month included Q1 and full-year earnings reports by major industry players, coverage of rising trends in cardless ATM transactions and a fraud commentary excerpted from the 2017 ATM Future Trends report.

4 reasons why modernization matters in retail banking

In the retail banking industry today, standing still might be one of the biggest risks an FI can take. This is particularly true in areas like the ATM channel, which is so established and familiar that some FIs might not even consider how much potential it has for innovation.

Video: 3 models for the future of branch banking

At the BCX Summit last fall, Meredith Deen of FMSI presented three branch models that allow staff to deliver banking products and services to the customer in the way that's most comfortable for both.

5 need-to-know facts about cardless ATM transactions

Every ATMIA conference has its trending topic du jour. This year, the buzz was about cardless ATM transactions, a subject addressed in a well-attended 1-hour roundtable discussion among executives leading the charge to a card-free future.

Are ATM-manufacturers' fortunes finally on the upswing?

In earnings calls, NCR Corp. and Diebold Nixdorf execs spoke confidently about a turnaround in their business: NCR touted continued positive momentum; the newly combined Diebold Nixdorf emphasized the magnitude of its portfolio.

'You've come a long way, baby': 50 years of ATM memories

At the ATMIA US conference, four of the industry's longest-tenured professionals shared memories and lessons learned while they were busy paving the way for today's modern ATM networks.

Cardtronics shares get a haircut in a 'transitional year'

Company execs explained during an earnings call that the loss of income from 8,000 U.S. ATMs combined with delayed EMV migration, a growing constant currency gap, and integration of the company's largest-ever acquisition will make 2017 a year of adjustment.

Why the blockchain will change financial services delivery forever

One area that has lagged in innovation is financial services. Though money is inherently a conservative market, many predicted some time ago that providers would innovate quickly or be replaced.

ATM fraud by the numbers

In an excerpted commentary from the forthcoming 2017 ATM Future Trends report, Shirley Inscoe, senior analyst at Aite Group, shares results from the firm's recent ATM fraud study. The study investigates trends and offers recommendations for remediation measures.

ATM Marketplace: January top 5

Network management, the menace of malware, the future of fraud, Fed findings on payments, and a fight between ATM industry heavyweights over patent claims. These were the top-of-mind topics for readers as we rang in 2017, the year the ATM checks off its first half-century.

ATM 2.0: Breathing new life into the cash machine

The ATM of the future is no mere cash-burping balance inquiry device: It's an in-store brand champion; cardless cash and money transfer provider; loyalty program manager and points redemption center; consumer data treasure trove ... and that's just for starters.

7 must-see sessions at the ATM industry's biggest annual conference

With so much to see and only so much time, there are tough choices to be made about what to take in at this year's ATMIA U.S. conference. But while you're penciling-in your calendar, here are a few items to consider adding in ink.

Is your ATM network working as efficiently as possible?

As financial institutions around the world start to replace aging ATM networks with more modern, feature-rich devices, those that get a head start and implement the services consumers expect will be well placed for years to come.

More bang for the buck: Why it's more important than ever to invest smartly in ATM technology

Financial institutions that invest wisely in technology relevant and valuable to their customers will look back on the ATM's 50th anniversary as the starting point of a new era of customer satisfaction and convenience.

The Diebold-Hyosung ATM patent war: Win, lose or draw?

The competitors have been locked in a patent battle for 15 months so far. How much longer might this 'knock-down, drag-out' drag on?

ATM security starts at the top

Successful planning and policy-making for ATM security starts at C-level, not sea level. Why? Because buy-in rarely builds from the bottom up, and word about serious threats almost never reaches the upper echelons until there's a Really. Big. Problem.

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