Diebold Nixdorf shuffles C-suite; Heidloff to depart

Diebold Nixdorf Inc. is making a number of changes at the executive level, including the resignation of president Eckard Heidloff effective March 31. Since joining Nixdorf Computer AG in 1983, Heidloff has held a series of leadership positions and played a key role in shaping the company's success, according to a press release.

Study: Customer service supplants sales as job No. 1 in retail banking

Boosting sales results is no longer job one for North American banks. These financial institutions now believe cultivating customer relationships is their top retail banking priority, according to a newly published study. The results of a biannual survey by research...

Cummins Allison ATM line EMV-certified with major US processors

Cummins Allison, a provider of ATMs in addition to coin, currency and check processing technology, has completed EMV certification for all of its ATMs with processors that include Columbus Data Services; Co-op; Elan Financial Services; FIS; First Data; Fiserv; Jack...

Unisys rises to omnichannel banking challenge with Elevate

Unisys Corp. has unveiled Elevate by Unisys, an end-to-end digital banking software platform and suite of applications designed to deliver an omnichannel banking experience. Institutions using Elevate can offer customers the option to pay bills, transfer funds and apply for...

ABA adds ATM crime reporting feature to bank robbery database

The American Bankers Association has added a new feature to its nationwide bank robbery database that allows subscribers to key in ATM crime data, including skimming attacks. Adding this new capability to the ABA Bank Capture database provides more actionable...

The 50th state? If you're NCR, it's Alaska

Technically, Hawaii is the 50th U.S. state and Alaska is the 49th.

Gladiator attacks problems of complex risk monitoring, management for FIs

The ProfitStars division of Jack Henry & Associates Inc., a provider of technology solutions and payment processing services for FIs, has announced the release of Gladiator Incident Alert for breach detection and notification. ProfitStars developed solution as a scalable means...

Diebold Nixdorf announces Feb. 28 Investor Day

Diebold Nixdorf Inc. will hold its Investor Day meeting Tuesday, Feb.

Consumers trust mobile wallet over merchant computer for data safekeeping

Consumers worldwide are more concerned about the safety of financial and payments information stored on a computer than about the same data stored in a mobile wallet, according to a new study from ACI Worldwide and Aite Group. The study...

BofA brings Zelle P2P tech to mobile banking app

Bank of America has become one of the first banks to integrate Zelle person-to-person payments service within its mobile banking app, the FI has announced in a press release. Zelle was developed by Early Warning, a service owned by member...

Hyosung opens new ATM service ops center, aims high for growth

Nautilus Hyosung America has announced the opening of a new "NASA-inspired" operations center. The SOC functions as a 24/7 monitoring and support group for Hyosung customers and field service engineers, according to a company press release. The new center boasts...

Hitachi breach cited as source of major ATM malware attack in India

In late 2016, Indian media outlets widely reported an ATM malware attack that compromised between 3.2 million and 6.5 million debit cards from several of the nation's largest banks, including State Bank of India, HDFC Bank, ICICI Bank, Yes Bank...

Way4 m-wallet wins kudos in Ovum Decision Matrix report

OpenWay, a digital payments provider, has been recognized by Ovum, a research and consulting firm, for its Way4 mobile wallet solution. A recent Ovum Decision Matrix report named the digital payment and card processing platform as a market leader among...

OperationsBridge Mobile puts ATM management in the palm of a deployer's hand

ESQ, a provider of ATM management solutions, has launched OperationsBridge Mobile, an app for smartphones and tablets that gives users up-to-date and actionable information about their ATMs. Using OperationsBridge Mobile, progressive ATM deployers can step up to the next generation...

Euronet reports double-digit growth for Q4, full year 2016

E-payments provider Euronet Worldwide Inc. held its first earnings call of 2017 last week, reporting both 2016 full-year financial results and consolidated results for Q4 2016 compared with the same period in 2015. Results for Q4 were as follows: revenues...

iTellio, Morphis partner to integrate solutions for ATM, cash management

iTellio, a cloud-based ATM management platform for independent ATM deployers, has teamed with Morphis Inc. to deliver a cash forecasting solution for small and mid-size IADs. This integration gives IADs enterprise level capability at an affordable price via the iTellio...

Branch-in-a-Box adds VTM capability, aims to automate 90 percent of teller tasks

Mumbai, India-based Aurionpro Solutions, a provider of enterprise security and banking solutions, has expanded its Branch-in-a-Box range with a virtual teller machine. The fully integrated self-service kiosk was designed to automate 90 percent of banking transactions at a branch, according...

ATM service provider HTx names Brad Browder CEO

HTx Services, a technology infrastructure and ATM maintenance services company serving the continental U.S., has announced the appointment of Brad Browder as chief executive officer. HTx Services provides Level 1, 2 and 3 support for ATMs, and operates an advanced...

NCR debuts mobile-ready, video-enabled 80 Series ATM family

NCR Corp. has unveiled its new NCR SelfServ 80 Series, a family of ATM solutions the company said will help financial institutions redefine the customer's banking experience. Features of the mobile-ready ATM solution include a 19-inch multi-touch display with tablet-style...

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