How clean power can charge up the profitability of your ATMs

How clean power can charge up the profitability of your ATMs

Some new and refurbished ATMs seem to have constant service issues after installation. Occasionally, the issue is simply a defective machine or part. But, most of the time, the real issue is related to power surges or fluctuations at the installation site.

Can cash and digital payments coexist?

Can cash and digital payments coexist?

One clear conclusion we can make, based on recent trends in the financial services industry, is that the increasing prevalence of new transaction methods does not necessarily mean that more traditional payment mechanisms are being left behind.

Windows 10 migration for ATMs: The Microsoft timer ticks again

Windows 10 migration for ATMs: The Microsoft timer ticks again

Even as migration to Windows 7 was taking place, ATM software experts warned that the OS was sure to be short-lived. As predicted, Microsoft made the official announcement early last year that Windows 7 extended support will end on Jan. 14, 2020.

Our money may be green, but it's not about to die!

Our money may be green, but it's not about to die!

It has been a very busy period for me, and more than a month since I last posted to the ATM Marketplace blog. A heavy travel schedule took me to the heart of Silicon Valley, where I met with folks...

Measuring ROI for ATM upgrades

Measuring ROI for ATM upgrades

Making the calculation to upgrade or replace an older ATM can be difficult. ATM Marketplace asked Marvin Bowers, vice president of global sales at ACG, what important factors an FI or IAD should consider when it comes time to freshen up an ATM fleet.

When ATM cash recycling makes sense

When ATM cash recycling makes sense

Neill Harris of NCR Corp. offers an in-depth look at the demonstrated benefits of ATM cash recycling, and the three simple steps that all deployers — whether FI or IAD — should take to maximize these benefits when introducing ATM cash recycling into their fleet.

Is your ATM business missing out on social media sales?

Is your ATM business missing out on social media sales?

Studies indicate that social media users spend 20–40 percent more with companies that engage with them via social media — and they rely on social media channels for their first line of customer service interaction.

Virtual tellers: The future of branch banking or captives of the 'Uncanny Valley'?

Virtual tellers: The future of branch banking or captives of the 'Uncanny Valley'?

Some banks are now looking to extend online, AI-driven chatbots into their branches as virtual tellers. But to make it work, they'll have to solve the "uncanny valley" problem — that uneasiness people feel when presented with an image that is almost, but not quite, human.

The problem of product obsolescence — and what the ATM industry is doing about it

The problem of product obsolescence — and what the ATM industry is doing about it

A broken-down washing machine got me thinking about the economics and environmental implications of obsolescence — and what the ATM industry is doing to lessen the impact of both.

What's up with ATM wireless service?

What's up with ATM wireless service?

The ATM wireless modem is not just a dumb black box anymore. Get to know its features and functionality and it can help you be a better ATM operator.

ATM jackpotting in America: The gathering storm

ATM jackpotting in America: The gathering storm

In part two of our series on ATM jackpotting, we spoke with Vincent Wong, program director for Security Management Software at TMD Security, about the arrival of ATM jackpotting in the U.S. and measures deployers can take to safeguard their fleet and their business.

The rise of ATM jackpotting: A brief and costly history

The rise of ATM jackpotting: A brief and costly history

In advance of an April 26 webinar, ATM Marketplace spoke with Vincent Wong, program director for Security Management Software at TMD Security, about the comparatively short and extremely costly history of ATM jackpotting.

Is cash losing cachet with travelers?

Is cash losing cachet with travelers?

Cash isn’t going anywhere for travelers, given its convenience and ubiquity. But with mobile and digital options gaining popularity around the world, we can expect more people to rely on these payment methods when traveling outside their home country.

Free trade is a 2-way street

Free trade is a 2-way street

Like all things complicated, the status of trade between countries constantly ebbs and flows. As a result, trade programs inexorably evolve and must be actively managed in order to keep trade free. Unfortunately, this simply has not happened in the U.S.

Cash in hand: Improving ATM infrastructure in Africa

Cash in hand: Improving ATM infrastructure in Africa

Despite the success of digital money projects such as Kenya’s M-Pesa, the majority of Africa still relies on cash, and that’s unlikely to change anytime soon. Which means that getting the right technologies and infrastructure in place to support cash access is vital.

The strangely simultaneous rise of cards and cash

The strangely simultaneous rise of cards and cash

Cash demand has risen right along with payment card transactions during the past decade-and-a-half. What's up with that? We went looking for an answer in "Payments are a-changin' but cash still rules," a publication from the Bank for International Settlements.

5 reasons to be bullish on Cardtronics

5 reasons to be bullish on Cardtronics

Cardtronics faces headwinds in a global cash delivery market that is increasingly competitive and uncertain. But if the company can build on a culture of operational excellence while shoring up a wounded balance sheet, its future would appear to be bright.

Slots, cash and change at the ATM

Slots, cash and change at the ATM

We all talk about change, and we almost always combine that with talk about disruption and innovation. I am becoming more convinced that the future of the ATM lies in its ability to keep redefining itself to meet changing user expectations.

How to boost your bottom line with ATM service parts planning

How to boost your bottom line with ATM service parts planning

In a lean business environment, it might seem that only larger service companies can maximize the uptime of a customer's ATM fleet. But thanks to supply chain innovations, more companies are realizing the value of an optimized service parts network.

In a mobile banking era, the ATM is more important than ever

In a mobile banking era, the ATM is more important than ever

Despite consumers' growing preference for digital account interaction, they continue to rely on ATMs for cash, account access and and more advanced functions, making these machines an increasingly critical point of connection between an FI and its customers.

Showing (1 - 20) of 713

Get the latest news & insights


News

Resources

Trending

Features

How AI can save your FI on ATM cash management