ATM industry insights from the Fed's payment study

The Federal Reserve has released the sixth study in its series of triennial reports on payment trends in the United States. Though its focus is on noncash payments, the study does offer insights for the ATM industry.

Competitive concerns over Link ATM network cloud MasterCard-VocaLink deal

In its assessment of a proposed MasterCard-VocaLink deal, the UK Competition and Markets Authority has zeroed in on competitive concerns related to one of its components — the Link ATM network.

Lost in translation? The changing language of transactions

Payments solutions, networks and end points will have to continue to support a duopoly of plastic and cash, even as our understanding of what a payments end point looks like continues to change.

5 ways to get greater value from your ATM business website

Resolve to start 2017 by optimizing your organization's website for greater visibility and value to potential customers. You don't have to pay a lot, you just have to pay attention to the right things — and some of them can be DIY.

50 years of ATM innovation — and no end in sight

It seems extraordinary that, 50 years after its introduction, the ATM remains at the forefront of the consumer banking experience. There's one inalienable reason why.

Why we'll never stamp out spear phishing

When subjects in a spear phishing study received a link to New Year's party pictures — and instructions not to share them — nearly half clicked through even though they didn't know the sender.

Never mind what you heard; millennials use cash

You can believe the Fed's latest report that says they do, or you can believe an endless parade of unscientific online polls that say otherwise.

Diebold vs. Hyosung: Sorting out the first-round decision in the ATM-makers' patent battle

The companies' patent wars before the International Trade Commission and US federal court spilled over into the court of public relations yesterday.

3 keys to successful branch transformation

As financial services become more and more commoditized, FIs are finding that branch transformation is the best way to differentiate themselves. But they are sometimes failing to understand the process involves more than the deployment of shiny new technologies.

After demonetization, India queues up for cash

Indians have responded to the overnight demonetization of 500 and 1,000 rupee banknotes with the patience of people long accustomed to queuing for service in a nation whose banking infrastructure is scrambling to catch up with its sprinting economy.

The Scottish invention that dispenses cash: Honor its history, marvel at its future

ATMIA Europe Executive Director Ron Delnevo looks to a future where the ATM serves as a "community financial services hub," a one-stop shop for everything to do with financial services, at the heart of a revitalized local community.

2017: A big year for the ATM industry

As we approach the 50th anniversary of the ATM and the 20th anniversary of the ATM Industry Association, both in 2017, there is plenty to celebrate and commemorate.

'Who's gonna miss a donut?': Is it fair game to try to beat the (automated) system?

If, as one criminologist suspects, one-third of us are willing to fudge a little at the grocer's self-service checkout, maybe somebody needs to rethink a few of our processes.

Cardless cash transactions: Do consumers care?

Yes, they do. Which is why the ATM industry has seen a steady stream of rollouts this year — not only by financial institutions, but also by independent players.

'An enormous moment in time': The financial services sector awaits US election results

As the strangest-ever US election cycle finally comes to a close, the financial services sector searches for clues about the regulatory leanings of the major party candidates.

Decoding ATM transaction messages for EMV analytics

You might have reached "all ATM terminals go" EMV nirvana, but that doesn't necessarily mean that you're out of the chargeback zone — yet.

Did the CFPB just become 'a political football'?

This week, a U.S. Court of Appeals granted the financial industry a long-wished-for curb on the unfettered power of the Consumer Financial Protection Bureau. Sort of.

Too big to die?: Debating the future of cash

Pro- and anti-cash factions faced off at last week's Bank Customer Experience Summit in Chicago to debate the question, 'Is it time to kill cash?'

Mobile: Not a unique channel, but an integral part of every delivery channel

Today, few financial transactions cannot be completed in full or in part on a smartphone or tablet; they've become such an integral endpoint that all channels exploit their capabilities.

Mike Keller reflects on 10 years of fighting for the legislative interests of ATM owners

After more than 10 years co-chairing the ATMIA government relations committee, Keller will step down in 2017. Here, he shares his thoughts on GRC accomplishments.

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