ATMs and the rise of financial inclusion in India

ATMs and the rise of financial inclusion in India

In India's underserved communities — such as rural areas — millions lack access to financial services. While financial inclusion is a huge challenge, it is also a necessity, and the ATM has a large part to play in achieving this goal.

How to protect your ATMs against jackpotting

How to protect your ATMs against jackpotting

ATM jackpotting attacks are a crippling threat to financial institutions and independent ATM depl in any way, ATM deployers can lose a great deal of money in a single attack, depending on the dispenser and denomination of notes loaded.

5 takeaways from the 2018 Bank Customer Experience Summit

5 takeaways from the 2018 Bank Customer Experience Summit

An overarching theme from this year's event in Chicago was how banks will take advantage of the data provided by AI initiatives to enhance the bank customer experience.

How to prevent ATM cash-out attacks in your payments environments

How to prevent ATM cash-out attacks in your payments environments

Whether you are a financial institution or payment processor, having end-to-end visibility into your payments systems is mandatory when it comes to preventing ATM cash-out attacks.

ATM Marketplace: August Top 5

ATM Marketplace: August Top 5

August. The dog days of summer, when you can fry an egg on top of an exterior, free-standing ATM if the sun hits it just right. We think of August as a slow month, but not this year. ATM manufacturers made some big headlines — those stories topped the daily news rundown at ATM Marketplace, and came in No. 1 among the month's most-read articles.

'But this is how we've always done it!': 5 ways your FI can break down barriers to a digital mindset

'But this is how we've always done it!': 5 ways your FI can break down barriers to a digital mindset

You can no longer look at digital as a distinct channel serving a specific segment of your customer base. Every consumer is a digital consumer, and to be in banking means you have to be in digital banking. Digital is no longer an expense; it's a necessary investment that can deliver real returns for the financial institution.

Biometric security: One size does not fit all

Biometric security: One size does not fit all

Biometrics has rapidly expanded to consumer applications such as payment services and ATM cash withdrawal in high-fraud markets. By 2020, nearly all smart devices will feature some form of biometric security, but many technologies enabled by biometrics will still be vulnerable to spoofs and hacking.

Back to the future: An argument for the 'retro' bank ATM

Back to the future: An argument for the 'retro' bank ATM

After years of expensive operating system migrations and routine hardware obsolescence, many financial institutions are skipping the upgrade ritual and going retro, once again fielding inexpensive, CE-based, through-the-wall, cash-dispensing ATMs.

6 sound bites from CONNECT: The Mobile CX Summit

6 sound bites from CONNECT: The Mobile CX Summit

One of the overarching themes in this year's event held in Chicago was the importance of design, whether in a mobile app, a loyalty program, or delivery options.

5 key characteristics of a digital banking mindset

5 key characteristics of a digital banking mindset

Every consumer is a digital consumer, and to be in banking means you have to be in digital banking. Frankly, digital is no longer an expense; it's a necessary investment that can deliver real returns for the financial institution.

Keeping up with ATM security technology: Let the task determine the tool

Keeping up with ATM security technology: Let the task determine the tool

Today's security technologies might be automatic, but success with them isn't, necessarily.

Podcast: A conversation with Citi about loyalty programs and the mobile experience

Podcast: A conversation with Citi about loyalty programs and the mobile experience

Mary Hines, Citi managing director of customer engagement and innovation talks with host Will Hernandez about the challenges and rewards of implementing a mobile loyalty program. Hernandez also chats with Kiosk Marketplace Editor Elliot Maras about the relationship between mobile and kiosks.

Financial services need to test payments systems, not people's patience

Financial services need to test payments systems, not people's patience

Financial systems outages stop customers from accessing and spending money as they normally would. The growing incidence of outages — particularly in the U.K. and Europe — suggests that the payments industry is, at best, fragile and that things need to change. People are getting fed up.

Cash, cards and customer choice: What's a merchant to do?

Cash, cards and customer choice: What's a merchant to do?

As noncash payments take the lead some merchants are deciding that they no longer want to accept cash. But while there are costs to managing cash (and digital payments, too, obviously), there can also be a cost to a brand for refusing to accept it.

New threats demand renewed attention to ATM physical security

New threats demand renewed attention to ATM physical security

With the number of brute force attacks on on ATMs on the rise — and, if they are successful, the potential to lose tens of thousands of dollars in just a few moments — physical security of ATMs is not something any operator can afford to take lightly.

ATM Marketplace: July Top 5

ATM Marketplace: July Top 5

July can be a slow, sleepy summer month. Or not. At ATM Marketplace it was definitely "or not," as we worked to bring you the latest on ATM security-related topics (i.e., EMV, Windows 10, video monitoring, physical and logical security). If your month was as busy as ours and you missed a few of the top stories, you can catch up right here.

The Internet of Things makes tokenized payments more important than ever

The Internet of Things makes tokenized payments more important than ever

The Internet of Things opens the window to more convenient transaction methods for consumers — and to new methods of cybercrime and data breach. This makes tokenization a vital protection not only for financial institutions, but also for their customers.

Is your ATM security keeping the bases covered?

Is your ATM security keeping the bases covered?

As threats to ATMs evolve so, too, do security measures. To keep your ATM terminals secure, make sure you've got everything covered — inside and out, and from top hat to anchor bolts.

Why there's no escaping Windows 10 migration

Why there's no escaping Windows 10 migration

Although there is the possibility of a future non-Microsoft OS for ATMs, such a solution has yet to be implemented or fully embraced by the industry. In the meantime, most financial institutions have two options vis-à-vis Windows 10: upgrade or outsource.

8 benefits of video monitoring for ATMs

8 benefits of video monitoring for ATMs

From settling disputes to cementing loyalty, video monitoring systems offer any number of benefits to an ATM deployer. However many there might be besides the eight listed here, they add up to one overall benefit for both the provider and the end user: peace of mind.

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