The ATM at 50, part 1: How do you innovate after half a century?

Is today's ATM an innovative technology or an 'old school' invention fighting its inevitable decline? If we all work together to transform the machine rather than simply update it, we can sidestep the commoditization nipping at our heels.

ATM malware attacks: Head them off at the BIOS

As the number of malware attacks on ATMs grows, it becomes increasingly urgent to protect the machine's bios against unauthorized access. And as ATM Marketplace discovered, the benefits can extend well beyond ensuring BIOS security.

How the ATM helped one man live the American dream

When Sam Kandah finally got the opportunity to immigrate to the US, he made the most of it. He says being in the right place at the right time helped, but it takes more than luck to build a business that operates 15,000 ATMs and provides end-to-end services.

NAC serves up a new ATM survey and spins an old fallacy

The National ATM Council has repeatedly said that big banks control FICO and use it as a propaganda tool to make retail operators look bad. Yet, the hard data they use to back up their claim actually proves them wrong.

Staying the same can mean getting passed by

Implementing new technology can be difficult and costly. However, refusing to make changes can cripple your business as the competition adopts the latest innovations — potentially affecting your locations and ATM users.

Providing cash, replacing the branch: The glorious future of the humble 'hole-in-the-wall'

John Shepherd-Barron was just looking for a way to get cash from his local bank branch at times when the premises were otherwise closed for business. The "hole-in-the-wall" was his answer. And what a brilliant answer it turned out to be.

The traditional branch: Not everyone's 'piece of cake'

Here's the message for banks: If you truly want to market new products and continue to effectively pursue cross-selling and upselling opportunities, put distance between what has served you in the past and move more quickly to tap the changing patterns of society.

The ATM at 50: Still evolving ... or slipping toward extinction?

Proponents of the cashless economy see ATMs as dinosaurs. However, the ATM retains one great advantage in that it is a channel fully under the bank's control — from the make and model of the device to its location and the security of the transactions it performs.

Why NAC should stop quibbling about ATM skimming stats

Arguments over whose ATMs are more likely to be skimmed are slipping into irrelevance as the industry faces its final EMV deadline four months from now and consumers learn more about what that means.

Why consumers still love cash

With so many "more convenient" options available, why do people continue to rely on hard currency?

3 ways online content can help your ATM and payments business

Most business owners and marketers know about blogs, white papers and infographics. What they might not realize is how this type of ongoing research, news and development can serve their own business.

Universal cash deposit and recycling: kick-starting the next 50 years of success for ATMs

The move towards the extinction of bank branches will have many negative effects. Prominent among them is a reduction in convenient access to cash deposit and withdrawal facilities for both the public and businesses.

The new branch: Everyone's 'cup of tea'?

Could unusual innovations such as the 'branch cafe' provide the answer to that perplexing question of how banks should evolve in order to attract and serve customers in our changing culture?

What we can learn from the latest 'ATMs'

The Safe Water Network has introduced an affordable "water ATM" in India. Paline LLC has launched America's first "pizza ATM" at Xavier University in Cincinnati.

For mobile payments adoption, it's the same old story

Mobile transactions have a long way to go before they overtake cash use in the US. A recent field test by the payments strategies group of the Boston Fed revealed the shortcomings of today's mobile payments market.

Getting off the ATM maintenance merry-go-round

ATM downtime represents time lost, opportunity lost and consumer confidence lost — much of which might have been avoided. Self-service management is one way to stop the endless rounds of tech visits and take home the brass ring of lower costs.

ATM/Chip and PIN Maintenance: Prevention Is Always Better Than Cure

Picture this: customers in your busy store, hungry to spend, the tills ringing with the sound of profits. Sounds perfect! Your cashiers are going through till rolls at a tremendous rate and are requesting additional supplies of change, but it’s not only cash to be mindful of.

What does the future hold for ATMs? An ATMIA conference perspective

The ATMIA US conference was an opportunity to see both traditional and futuristic ATMs, to hear about NextGen ATM networks, and to learn about the plans of many FIs.

Following death blow to Winklevoss ETF, bitcoin bounces back

The price of bitcoin is off only about 5 percent since Friday, when the SEC nixed the Winklevoss-backed proposal for a bitcoin exchange-traded fund. Which raises the question, "Was the commission's decision a foregone conclusion from the get-go?"

DAI SILOS VERTCALI ALL'OMNICANALITA': OMNICHANNEL BANKING IN CIFRE

Ad oggi, sono poche le banche che adottano una strategia digitale realmente integrata. Tuttavia, molte di loro stanno pianificando oppure già stanno lavorando per superare un’impostazione verticale divisa “per silos”, andando verso un sistema omnicanale. Il presente articolo offre uno sguardo sul panorama odierno della omnicanalità in banca.

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