Blogs
The future of AI in banking: Separating hype from reality
Understanding the true impact of AI on the financial industry, its promise and its limitations, requires a nuanced exploration of what AI really is.
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Combating 3 ATM security threats in 2025
by James Wyler — President, Trusted Security Solutions
Here are three ATM security challenges on the horizon in 2025 and how to prepare for them.
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A 2025 self-service outlook: Advancements shaping the future of banking
by Joe Myers — Executive Vice President, Global Banking, Diebold Nixdorf
The banking industry stands at a pivotal crossroads as we approach 2025. Digital transformation continues to redefine how consumers interact with financial…
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How has digital payments impacted cash?
by Anamaria Burnete — Digital Marketing Specialist, Paragon Application Systems
The world of payments is evolving rapidly, and cash — the once-dominant player in the financial ecosystem — is facing unprecedented challenges.
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Examining EMV testing, certification
by Anamaria Burnete — Digital Marketing Specialist, Paragon Application Systems
As EMVCo celebrates its 25th anniversary, it is important for the entire payment industry to acknowledge the organization's success in reducing counterfeit and…
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What you need to know about TR-31
by James Wyler — President, Trusted Security Solutions
As we move into 2025, understanding the nuances of TR-31 is essential for financial institutions and ATM operators to ensure compliance and maintain robust…
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End-to-end cash management meets modern banking needs
by Mark Aldred — Head of Sales, Auriga
There is a great need for banks to optimize processes to keep cash relevant and cost effective, but also ensure that it fits within the wider payments landscape
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Understanding payment glitches vs bugs
by Anamaria Burnete — Digital Marketing Specialist, Paragon Application Systems
The best way to prevent bugs, defects, or glitches and protect your company, your customers, and your shareholders is by rigorously testing everything.
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Improving banking security
by Mark Aldred — Head of Sales, Auriga
Even though it is heavily spelt out by regulators and others, the digitalization of financial services comes with increased security risks, even as it improves…
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What's pulling banks down on customer satisfaction?
by Mark Aldred — Head of Sales, Auriga
A recent survey for UK’s Institute for Customer Service found that banks didn't make the cut for good customer service. How can they improve?
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Cash recycling: Leveraging its delicate balance
by Sally Hanson — N/A, N/A
Here are three newer recycling technologies and tools to consider.
Presented by Diebold Nixdorf
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Banks must modernize or fall behind
by Joe Myers — Executive Vice President, Global Banking, Diebold Nixdorf
In an era where digital innovation is paramount and cybersecurity threats are more prominent than ever, financial institutions find themselves at a critical…
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Banking privacy: 5 benefits for banks, customers
by Robert Ramsey — CEO, Rain Technology
Banking privacy is a huge issue for customers. Here are five ways to improve it.
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ATM fraud: How to combat it
by Anamaria Burnete — Digital Marketing Specialist, Paragon Application Systems
ATM fraud continues to be a global problem, with criminals choosing to strike wherever the money is and wherever they find vulnerabilities to exploit. Here are…
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Are your ATMs ready for PCI DSS 4.0 changes?
by Anamaria Burnete — Digital Marketing Specialist, Paragon Application Systems
The payment industry has evolved significantly in the past 20 years and so has PCI. The aftermath of PCI DSS 4.0 is still being felt. Here are a few changes to…
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Can we get a vote for protecting cash?
by Mark Aldred — Head of Sales, Auriga
One often ignored issue by politicians is the loss of in-person banking services. Politicians should address voters’ concerns about the decline in in-person…
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7 cash management, recycler strategies to follow
by Scott Fieber — Chief Strategy Officer, Cook Solutions Group
Many Teller Cash Recycler brands have become obsolete with limited parts. Some are even at end of life and are a security risk. Here are seven tips for how to…
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3 tips to convert your ATMs into ITMs
by Scott Fieber — Chief Strategy Officer, Cook Solutions Group
Want to upgrade your ATM fleet? Here are three easy steps you can take.
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Is biometrics the answer to ATM security issues?
by Anamaria Burnete — Digital Marketing Specialist, Paragon Application Systems
When asked by a reporter why he robbed banks, Willie Sutton famously replied: "Because that's where the money is." Can biometrics prevent would-be-thieves from…
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How vertical integration elevates customer journeys to new heights
by Joe Myers — Executive Vice President, Global Banking, Diebold Nixdorf
At a time when a seamless customer journey is more important than ever, vertical integration allows organizations to prioritize customization, increase…
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