Examining EMV testing, certification

by Anamaria Burnete — Digital Marketing Specialist, Paragon Application Systems

As EMVCo celebrates its 25th anniversary, it is important for the entire payment industry to acknowledge the organization's success in reducing counterfeit and…

What you need to know about TR-31

by James Wyler — President, Trusted Security Solutions

As we move into 2025, understanding the nuances of TR-31 is essential for financial institutions and ATM operators to ensure compliance and maintain robust…

End-to-end cash management meets modern banking needs

by Mark Aldred — Head of Sales, Auriga

There is a great need for banks to optimize processes to keep cash relevant and cost effective, but also ensure that it fits within the wider payments landscape

Understanding payment glitches vs bugs

by Anamaria Burnete — Digital Marketing Specialist, Paragon Application Systems

The best way to prevent bugs, defects, or glitches and protect your company, your customers, and your shareholders is by rigorously testing everything.

Improving banking security

by Mark Aldred — Head of Sales, Auriga

Even though it is heavily spelt out by regulators and others, the digitalization of financial services comes with increased security risks, even as it improves…

What's pulling banks down on customer satisfaction?

by Mark Aldred — Head of Sales, Auriga

A recent survey for UK’s Institute for Customer Service found that banks didn't make the cut for good customer service. How can they improve?

Cash recycling: Leveraging its delicate balance

by Sally Hanson — N/A, N/A

Here are three newer recycling technologies and tools to consider.

Presented by Diebold Nixdorf

Banks must modernize or fall behind

by Joe Myers — Executive Vice President, Global Banking, Diebold Nixdorf

In an era where digital innovation is paramount and cybersecurity threats are more prominent than ever, financial institutions find themselves at a critical…

Banking privacy: 5 benefits for banks, customers

by Robert Ramsey — CEO, Rain Technology

Banking privacy is a huge issue for customers. Here are five ways to improve it.

ATM fraud: How to combat it

by Anamaria Burnete — Digital Marketing Specialist, Paragon Application Systems

ATM fraud continues to be a global problem, with criminals choosing to strike wherever the money is and wherever they find vulnerabilities to exploit. Here are…

Are your ATMs ready for PCI DSS 4.0 changes?

by Anamaria Burnete — Digital Marketing Specialist, Paragon Application Systems

The payment industry has evolved significantly in the past 20 years and so has PCI. The aftermath of PCI DSS 4.0 is still being felt. Here are a few changes to…

Can we get a vote for protecting cash?

by Mark Aldred — Head of Sales, Auriga

One often ignored issue by politicians is the loss of in-person banking services. Politicians should address voters’ concerns about the decline in in-person…

7 cash management, recycler strategies to follow

by Scott Fieber — Chief Strategy Officer, Cook Solutions Group

Many Teller Cash Recycler brands have become obsolete with limited parts. Some are even at end of life and are a security risk. Here are seven tips for how to…

3 tips to convert your ATMs into ITMs

by Scott Fieber — Chief Strategy Officer, Cook Solutions Group

Want to upgrade your ATM fleet? Here are three easy steps you can take.

Is biometrics the answer to ATM security issues?

by Anamaria Burnete — Digital Marketing Specialist, Paragon Application Systems

When asked by a reporter why he robbed banks, Willie Sutton famously replied: "Because that's where the money is." Can biometrics prevent would-be-thieves from…

How vertical integration elevates customer journeys to new heights

by Joe Myers — Executive Vice President, Global Banking, Diebold Nixdorf

At a time when a seamless customer journey is more important than ever, vertical integration allows organizations to prioritize customization, increase…

What's the future of ATMs, ITMs?

by Mark Aldred — Head of Sales, Auriga

The ATM of the future will be a multifunctional banking kiosk.

AI-powered avatars: Next stage in banking CX?

by Matthew Merilees — CEO North America, Global-e

Digital avatars could hold the key to unleashing a new era of AI-powered excellence in customer service, especially at the digital banking level.

Rethinking card issuing in an age of fintech disruption

Banks face challenges in modernizing card issuing to keep up with new competitors. Fintech disruptors and evolving consumer preferences could affect existing…

Top banking digital signage trends to watch

by Carl Udler — Sr. Director, Hughes

Omnichannel experiences are driving behaviors that motivate, inspire, and stir emotions that prompt action in bank branches. Digital signage has emerged as an…