3 tips to convert your ATMs into ITMs

by Scott Fieber — CSO, CSG

Want to upgrade your ATM fleet? Here are three easy steps you can take.

Is biometrics the answer to ATM security issues?

by Anamaria Burnete — Digital Marketing Specialist, Paragon Application Systems

When asked by a reporter why he robbed banks, Willie Sutton famously replied: "Because that's where the money is." Can biometrics prevent would-be-thieves from…

How vertical integration elevates customer journeys to new heights

by Joe Myers — Executive Vice President, Chief Revenue Officer, Diebold Nixdorf

At a time when a seamless customer journey is more important than ever, vertical integration allows organizations to prioritize customization, increase…

What's the future of ATMs, ITMs?

by Mark Aldred — Head of Sales, Auriga

The ATM of the future will be a multifunctional banking kiosk.

AI-powered avatars: Next stage in banking CX?

by Matthew Merilees — CEO North America, Global-e

Digital avatars could hold the key to unleashing a new era of AI-powered excellence in customer service, especially at the digital banking level.

Rethinking card issuing in an age of fintech disruption

Banks face challenges in modernizing card issuing to keep up with new competitors. Fintech disruptors and evolving consumer preferences could affect existing…

Top banking digital signage trends to watch

by Carl Udler — Sr. Director, Hughes

Omnichannel experiences are driving behaviors that motivate, inspire, and stir emotions that prompt action in bank branches. Digital signage has emerged as an…

Self-service kiosks: Unlocking benefits for banking

by William Stutzman — Director of Strategic Initiatives, Ventus Global Network Solutions

Self-service kiosks are becoming vital parts of many businesses, including banking. But what is a self-service kiosk and why is it so important to think about?

How to make ATMs green-friendly

by Mark Aldred — Head of Sales, Auriga

Managing ATMs well and handling cash responsibly can make using cash eco-friendly.

AI will transform banking

by Mark Aldred — Head of Sales, Auriga

Banks can use AI to improve customer experiences, provide a more personalized touch to their services, streamline branch management and bolster security.

The gold revolution comes to ATMs

by Cheryl Conner — Blogger/Columnist, Content University

Gold has long remained a stable asset and today that asset is coming to ATMs.

The importance of testing ATMs

by Anamaria Burnete — Digital Marketing Specialist, Paragon Application Systems

As financial services providers continue their digital transformation efforts, ATMs are becoming smarter, faster and more interconnected. In this context, the…

3 predictions for the ATM Industry in 2024

by Maya Fuentes — Senior Vice President, M&A Business Development, Paramount Management Group

The ATM industry is constantly evolving to meet the changing needs of consumers. Going into this new year, several key trends are expected to shape the future…

How have neobanks changed banking?

by Mark Aldred — Head of Sales, Auriga

Customers have the choice of using traditional banks, neobanks or both, but their choice is dependent on their needs and how well the bank can respond.

ATM crime: How to prevent it

by Joe Woods — SVP Marketing & Partnerships, Dolphin Debit Access, Inc.

Skimming, vandalism and physical attacks on ATMs, armored car and cash-in-transit (CIT) personnel, ATM technicians and other ATM crimes are all on the rise…

Retail banking in 2024: What to expect

by Mark Aldred — Head of Sales, Auriga

2024 will be another major year of change and challenge for retail banks.

Improving self-service cybersecurity

by Mark Aldred — Head of Sales, Auriga

Cybersecurity needs to be at the top of the agenda for every industry. This is especially the case for the financial institutions, which are always in the…

Self-service won't replace tellers, employees

by Tyler Wells — ISV & Strategic Accounts Partner Manager, Americas, MicroTouch

Self-service technology allowed operators to allocate employees to mission-critical tasks while ATMs and cash recyclers handled traditional transactions.

Cash recycling is about to shake up US banking

by Joe Myers — Executive Vice President, Chief Revenue Officer, Diebold Nixdorf

In the U.S., automated cash recycling is just now emerging as a compelling solution that provides substantial benefits to financial institutions.

Settlement and security in the ATM space

by John Clatworthy — Senior Vice President, Chief Customer & Strategy Officer, Cash Connect, a division of WSFS Bank, Cash Connect, a division of WSFS Bank

There are many risks with ATM security. How can operators handle them all?