ATM program management is costly and complicated, yet it isn't a core business for financial institutions that deploy ATMs as part of their customer satisfaction strategy. Banks and credit unions can achieve significant savings and efficiencies by outsourcing their ATM back-office activities.
One clear conclusion we can make, based on recent trends in the financial services industry, is that the increasing prevalence of new transaction methods does not necessarily mean that more traditional payment mechanisms are being left behind.
A free webinar on May 29 will explain how advances in AI can help financial institutions more precisely manage the cash in their ATMs in order to reduce risk, increase opportunities for cash investment and provide consistent, cost-effective cash access for customers.
Neill Harris of NCR Corp. offers an in-depth look at the demonstrated benefits of ATM cash recycling, and the three simple steps that all deployers — whether FI or IAD — should take to maximize these benefits when introducing ATM cash recycling into their fleet.
With a lot of courage, heart and brains, Suresh Ramamurthi and his wife Suchitra Padmanabhan turned a failing bank into a fintech phenom in tiny Weir, Kansas. In a keynote at the BCX Summit, Ramamurthi will talk about CBW's journey — and its far-reaching implications for the bank customer experience.
Cash isn’t going anywhere for travelers, given its convenience and ubiquity. But with mobile and digital options gaining popularity around the world, we can expect more people to rely on these payment methods when traveling outside their home country.
Cash demand has risen right along with payment card transactions during the past decade-and-a-half. What's up with that? We went looking for an answer in "Payments are a-changin' but cash still rules," a publication from the Bank for International Settlements.
In a workshop at last week's ATMIA conference, attendees learned how Cash Connect and 3Si were able to stop chasing the same ring of thieves out of one major city after another, and made sure their next destination would be the city jail.
Now that EMV has taken much of the profit out of ATM skimming, criminals are taking up more sophisticated methods of thievery. So it was that the Secret Service confirmed last week that ATM jackpotting crime has, at long last, arrived in the U.S.
After a year spent celebrating the 50th anniversary of the ATM, this year's ATMIA US conference theme, "Innovate and Succeed: The Next Decade for ATMs," serves as a reminder that it's time to put away the party hats and turn our full attention to the future.
It is undeniable that the payment landscape is changing, and that electronic money is a key part of this. However, technological advancements are also being rolled out across ATM networks, demonstrating the continued demand among consumers for physical bank notes.
Imagine for a moment that North Korea or some other rogue state successfully launches a cyberattack against a U.S. bank. Then consider how the ensuing spike in ATM use and bank withdrawals will result in cash shortages until deployers can react.
In a webinar this week, we looked at the results from a survey of 325 industry members who told us their priorities in balancing ATM network availability and cost optimization. Catch the replay to find out how your network stacks up against the findings.
In the mid-nineties, ATM operator North American Cash Systems realized that their cash situation was completely out of control. Software seemed the obvious answer, but where to get programmers? That's when inspiration struck ...