Today's consumers want a seamless experience across their banking touch points. They may begin filling out a mortgage application form online, add the finishing touches to the document on their tablet while commuting to work and then pop into a local branch to iron out any problems.
Anticipating what the future will bring is a big challenge for all businesses, particularly those operating in dynamic, rapidly evolving industries like financial services technology. If you manage to get it right, you will be in an excellent position to prepare your company - and your customers - for what's around the corner.
One of the most common and interesting debates in the financial services industry right now is whether it's really possible that, one day, we might live in a cashless society. Can the global economy and financial system function without cash, and would we want it to?
The ATM remains an extremely important element of the modern retail banking industry - both in terms of how customers access and manage their accounts and how banks deliver their services.
WeChat grew from a social network into an impressive m-commerce ecosystem because they offered a combination of economic incentives, such as no or lower funds transfer fees, and several unique features that appeal to the locals.
The payments space is one of the most exciting, rapidly evolving elements of the financial system, so it makes sense that the tech-savvy millennial generation would be central to its ongoing development.
For the ATM industry, the only thing hotter than the weather in August was news about the finalized business combination between Wincor Nixdorf and Diebold — and its subsequent complications.
Though its growth has stalled at 1–2 percent per year and rumors of its death persist, the stars may be aligned for a near-term explosion in demand for cash.
... and how a 6-step, rules-based approach to ATM cash management can help you conquer them.
With Earth Day coming up this Friday, ATM Marketplace takes a look at the industry's worldwide progress on recycling ... cash.
Applause goes to Sweden's central bank for recognizing that the needs and wishes of the Swedish public should outweigh the vested interests of those who seek a cashless society.
A look at the most-read stories of the last 29 days.
Never mind interest rates. Getting control of ATM cash handling costs can have a far greater impact on the bottom line, as a pair of industry experts explained in this week's webinar.
A free webinar on Jan. 26 will demonstrate that, in an effective cash management program, cost-savings on interest is just the tip of the iceberg.
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For now, it's still hard to get people to part with their cash — except at the tills.