Can AI make banks safer?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Banks are beginning to use AI in many different ways, such as fraud prevention, credit card applications and more. But can AI make branches and ATMs safer?

Standard Chartered opens branch in Kolkata, India

August 27, 2025

Standard Chartered Bank, a 165-year-old bank based in India, has opened its largest branch in eastern India in Kolkata. It was relocated from 19 NS Road to …

Unlocking branch potential: Why banks should embrace branch automation

by Joe Myers — Executive Vice President, Global Banking, Diebold Nixdorf

To stay competitive in a shifting landscape, banks must strategically embrace branch automation as the key to unlocking efficiencies, enhancing customer…

Diebold Nixdorf launches branch automation portfolio

August 26, 2025

Diebold Nixdorf introduced its Branch Automation Solutions portfolio for banks to improve their physical channels operations. The portfolio is built to manage…

VyStar Credit Union partners with Kennesaw State University for arena naming rights, discounts, initiatives

August 21, 2025

VyStar Credit Union partnered with the Kennesaw State University Athletics Association, based in Kennesaw, Georgia, for a variety of initiatives including…

Bank of America's Erica surpasses 3B user interactions

August 21, 2025

Bank of America's virtual assistant Erica has now had more than 3 billion client interactions, averaging 58 million monthly. First launched in 2018, the…

At The Watercooler with Marc Solomon of ACG

by ATM marketplace

Marc Solomon, CRO of ACG, shares his experience working on remanufactured ATMs as well as his personal love for cooking.

Presented by ACG

Indonesian bank opens branch in Taipei City

August 20, 2025

PT Bank Rakyat Indonesia has opened a branch in Taipei City, marking its first in Taiwan. With this branch, it will provide financial services for the 360,00…

Washington Trust honored as healthiest employer in Rhode Island

August 15, 2025

Washington Trust has been honored as one of the healthiest employers in Rhode Island by Providence Business News. This is the fourth consecutive year the bank…

Customers struggle to get refunds after BECU ATMs dispense incorrect funds

August 15, 2025

Customers at a BECU branch in Enumclaw, Washington, are claiming they were shortchanged by an ATM and the credit union refused to refund them. In particular…

Indian bank slice opens 2nd branch, with QR-code powered ATMs

August 14, 2025

An Indian bank slice has opened its second branch in Gurugram. The branch is powered by the Unified Payment Interface, an instant payment system for…

First Foundation Bank appoints chief banking officer

August 14, 2025

First Foundation Inc., the holding company of First Foundation Bank, appointed Stuart Bernstein as EVP and chief banking officer. Bernstein will lead the…

How can banks, fintechs build emotional trust?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How can financial providers like banks and fintechs build emotional credibility? It takes transparency, empathy, reliability and purpose.

KeyBank inks naming deal with Pro Football Hall of Fame

August 8, 2025

KeyBank entered a naming rights agreement with the Pro Football Hall of Fame for an event center in Canton, Ohio. It will be called the KeyBank Center at the…

The Power of Personalization: Unlocking Value Through Personalized ATM Experiences

In a world where customer expectations are shaped by personalized digital experiences, financial institutions must evolve every channel—including ATMs. Today…

Chase opens 1,000th branch

August 1, 2025

JPMorgan Chase recently celebrated the opening of its 1,000 branch since 2018 when it first introduced its branch expansion strategy. The branch is located in…

KeyBank renews arena naming deal with Buffalo Sabres

July 31, 2025

KeyBank has renewed its naming rights deal with the NHL team the Buffalo Sabres. Through this deal, it will have 10-year extension of its contract for the…

Integro Bank selected as banking partner for Arizona Technology Council

July 30, 2025

The Arizona Technology Council has named Integro Bank as a Banking Partner. Through this partnership, the council's more than 750 member businesses will have…

What banking customers expect and how banks can deliver

Banking isn’t what it used to be. Consumers have grown accustomed to a world of instant gratification, whether it’s shopping online or streaming entertainment…

NatWest partners with Amazon Web Services for AI customer experience tools

July 25, 2025

NatWest Group, an insurance and banking holding company, announced a five year partnership with Amazon Web Services and Accenture to improve its data…