At The Watercooler with Jodi Neiding of Diebold Nixdorf

by ATM marketplace

In this issue of At The Watercooler, Jodi Neiding, VP of global banking hardware solutions, discusses her role, and the role of cash in the modern payments…

Presented by Diebold Nixdorf

How banks can win back customers

by Mark Aldred — Head of Sales, Auriga

In banking, the honeymoon phase is often brief. How can banks rekindle the love?

Fifth Third intros savings, expenses tool

March 19, 2026

Fifth Third Bank has introduced financial management tools in its app to help customers manage savings and expenses. The update comes as recent data shows only…

What's new in ATM software?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

ATM software is gaining traction with AI and cost-saving techniques for OS upgrades.

How banks can differentiate themselves

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Cook Solutions Group discusses how banks can stand out in a shrinking deposit market.

Presented by Cook Solutions Group

Newsweek honors First Federal Bank for great workplace culture

March 12, 2026

Newsweek has selected First Federal Bank as one of America's Greatest Workplaces for Culture, Belonging and Community in 2026. It worked with Plant-A Insights…

Diebold Nixdorf wins European banking awards

March 11, 2026

Diebold Nixdorf was honored with multiple awards as part of the 2026 Global Banking & Financial Awards. It awarded the company with Best ATM Services…

How banks can balance automation, human connection with ITMs

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A Diebold Nixdorf webinar dives into how financial institutions can use ITMs successfully while keeping the human connection.

PenFed Credit Union opens financial center in US Virgin Islands

February 25, 2026

PenFed Credit Union opened a financial center in St. Thomas, U.S. Virgin Islands. This is part of an effort of the credit union to expand its financial…

Defending the Super ATM from security threats

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Super ATMs are making major headways in the industry, but they share the same security issues. Here's how to make Super ATMs secure, no matter where they are…

Bank of America launches Art Consulting

February 23, 2026

Bank of Amreica has introduced its Art Consulting service for its Private Bank and Merrill customers. The service will guide customers on the art market and…

Why banks need to embrace Super ATMs

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Bank branches are still stuck largely dealing with repetitive tasks. In order to fully transform their branches, they need to embrace the Super ATM.

S&T Bank announces branch refresh

February 20, 2026

S&T Bank, based in Pennsylvania, has announced a plan to redesign its branches. This is part of an effort to improve the customer experience, according to…

KeyBank expands family office banking team

February 19, 2026

KeyBank has expanded its family office and private capital team led by Ward Nixon, a commercial lending executive in Overland Park, Kansas.

How self-service operators win by automating through curation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Josh Rosenberg, founder of Forward Thinkers, outlines challenges the self-service and automation industry and what operators need to do to overcome those…

How AI can reduce financial stress

Erin Cohee, VP of user experience and business development at OneUnited Bank, shares how AI is transforming money management and reducing financial stress.

Why Customers Fall Out of Love with Their Bank and How to Win Them Back

February invites reflection on how lasting partnerships are built through reliability, shared objectives, and continuous value creation, including the…

How banks can lead through transformation, tech

by Joe Myers — Executive Vice President, Chief Revenue Officer, Diebold Nixdorf

In an era of rapid transformation, community banks and credit unions are uniquely positioned to lead with both heart and technology.

EECU surpasses 300K members

February 9, 2026

EECU, a credit union based in Texas, has surpassed 300,000 members. The membership figure represents its overall growth strategy in North Texas, according to a…

5 ways to make your ATM more user friendly

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

If you want your customers to have a good experience using your ATM, follow these five tips to make your ATM more user friendly.