Bank Customer Experience News & Media
EECU opens 19th branch in Fort Worth
December 10, 2024
EECU, a credit union based in Dallas-Forth Worth, has opened its 19th branch. Located in Forth Worth, the 1,200 square foot branch offers has several modern…
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Improving access to cash in a natural disaster
When disaster strikes, access to cash is critical. NCR Atleos helps financial institutions prepare with resilient ATM networks that support communities during…
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The future of ATM software in 2025
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
A webinar hosted by ATM Marketplace and sponsored by KAL examined some of the key findings of the 17th annual 2024/2025 ATM Software Trends Report.
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Simmons Bank opens Franklin, Tennessee branch
December 5, 2024
Simmons Bank recently held a ribbon-cutting ceremony for its Franklin, Tennessee branch. With this opening, the bank now has more than 45 branches in Tennessee…
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EverBank opens branch in Encino, California
December 4, 2024
EverBank, N.A. opened its first financial center in Encino, California. This is part of the bank's strategic expansion initiative into California, according to…
read nowArrow Financial joins Allpoint ATM network
December 3, 2024
Arrow Financial Corp. announced that its subsidiaries Glens Falls National Bank and Trust Company and Saratoga National Bank and Trust Company have joined the…
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Ally Bank celebrates 'Banksgiving'
December 2, 2024
Ally Bank recently hosted 'Banksgiving' an event to show thankfulness to its customers. During this event, Ally customer care specialists transformed…
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BluPeak Credit Union intros Buy Now, Pay Later solution
November 26, 2024
BluPeak Credit Union introduced a Buy Now, Pay Later solution called FlexPay for its digital banking system through a partnership with equipifi. With this…
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Commonwealth Bank intros QR cashless withdraw for ATMs
November 20, 2024
Commonwealth Bank in Australia, announced it will roll out a QR code system for its ATMs in early 2025 for cardless cash withdrawals and deposits. This will…
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NCR Atleos partners with NatWest Group to expand self-service banking
November 19, 2024
NatWest Group, a banking organization in the U.K., has partnered with NCR Atleos to transform its self-service banking offerings. In particular, NCR Atleos…
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Webinar to cover 2024/2025 ATM Software Trends Report findings
November 15, 2024
A live webinar on ATM Marketplace will discuss key findings from the 17th annual 2024/2025 ATM Software Trends Report on Dec. 4 at 11 a.m. EST. This webinar…
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Pomerantz Law Firm files class action lawsuit against TD Bank, following Bank Secrecy Act violations
November 11, 2024
Pomerantz LLP has filed a class action lawsuit against TD Bank over whether the bank engaged in securities fraud. On Oct. 10, the bank agreed to pay more than…
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Citizens to add 2 banking offices in Southern California
November 8, 2024
Citizens Financial Group Inc. announced it will open two Private Banking offices in Mill Valley and San Francisco, California. These offices will offer wealth…
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PNC to open more than 100 branches, renovate 200
November 8, 2024
PNC Bank plans to open more than 100 additional branches and renovate 200 locations. This Is in addition to the more than 100 locations and 1,200 renovations…
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What are the top future banking trends?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Erin Cohee, VP of user experience and business development at OneUnited Bank to learn more about top banking trends from the perspective of the largest…
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Teller Cash Recyclers 101: 4 facts to know
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
TCRs have been around for a few decades now at this point, and they have evolved significantly since then. Here are four key facts to know about these machines.
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Bank of America announces More Rewards Day for Nov. 7
November 4, 2024
Bank of America announced its More Rewards Day Event will be returning on Nov. 7 for the third year in a row. On this day, eligible credit cardholders will…
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Complying with banking regulations without sacrificing CX
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
A panel at the Bank Customer Experience Summit analyzed banking regulations and how banks can comply without sacrificing the customer experience.
read nowPiraeus to migrate ATM network to Diebold Nixdorf
October 23, 2024
Piraeus, a Greek financial services company, announced it will migrate its fleet of more than 1,200 ATMs to Diebold Nixdorf's DN Series of cash recycling ATMs.
read nowTompkins Community Bank selects NCR Atleos' ATM-as-a-service
October 21, 2024
Tompkins Community Bank, based in Ithaca, New York, selected NCR Atleos' ATM-as-a-Service solution for its self-service banking needs. With this solution, the…
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