Branch transformation creates 'open and engaging' customer experience

July 7, 2017

NewGround, a St. Louis-based design-build firm, has announced the completed renovation of the Union Savings Bank branch in Bethel, Connecticut.

Co-op expands shared branch network to 5.5K locations

July 7, 2017

Alaska USA FCU, the largest credit union in Alaska and the 17th largest in the United States, is expanding its participation in Co-op Shared Branching, adding…

Citi Pay arrives in the US

July 6, 2017

Citi MasterCard credit customers in the U.S. can now begin using Citi Pay, the mobile tap-and-pay service the bank first announced in November.

Mobile banking gets a big boost from Brits

July 4, 2017

Over the past five years, customer activity on U.K. banks' mobile apps has grown 354 percent. And these apps not only are seeing greater use, but also are…

India's digitization agenda faced with 'contrary reality' on the ground

July 4, 2017

Despite the impetus provided by demonetization, digital banking has yet to become pervasive in India.

THE ATM TURNS 50

This week marks the 50th anniversary of the original piece of financial technology, the ATM. For 50 years they have been a fixture of our high streets…

Partnership delivers self-service channelUnited kiosk

June 27, 2017

Source Technologies, a provider of integrated solutions for managing financial transactions and other secure business processes, has teamed with Zenmonics, a…

JCBI, Sri Lankan payments network to launch national card scheme

June 27, 2017

Sri Lanka's payments network, Lanka Clear — which is jointly owned by the nation's central bank and commercial banks — has announced a strategic partnership…

Co-op welcomes 11 new ATM, payments processing clients

June 27, 2017

Co-op Financial Services has secured 11 new credit union agreements for its Co-op ATM and payments processing services, and now counts as clients 23 of the 2…

4 Mid-Atlantic CUs entrust ATM management to Dolphin Debit

June 23, 2017

Four credit unions in the U.S. Mid-Atlantic region recently tapped Dolphin Debit for the management of their ATMs.

Need a tiny loan for your tiny house? Visit this tiny branch

June 23, 2017

PNC Bank has rolled out its portable "tiny branch" on the University of Kentucky campus.

Study: Banks lag with payments strategy

June 23, 2017

Eighty-seven percent of respondents to the American Bankers Association first-time payments survey indicated that their bank does not have a formal payments…

Potential and pitfalls for FIs in the Internet of Things

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

At the Interactive Customer Experience Summit in Dallas, banking and restaurant execs discussed how they are using technology to improve their business and…

BBVA teams with tech startup to form bio ID company

June 22, 2017

BBVA and tech startup Das-Nano have signed a foundation agreement forming Veridas, a technology company specializing in biometrics.

Reintroduced Operation Chokepoint bill gets props from CUNA

June 20, 2017

CUNA has sent a letter to Congress voicing support for a bill that would rein in Operation Chokepoint, a government initiative intended to allow banks to shut…

Indian ATMs targeted by Chinese malware 'Rufus'

June 20, 2017

Authorities in India have reported that criminals are using a Chinese malware program called Rufus to jackpot ATMs.

Are we there yet? Understanding the complexities of blockchain production

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

At this week's Blockchain and Digital Currency Conference in New York, blockchain project veterans explained why getting up and running with blockchain…

Getting past square one: How to apply DevOps to ATM testing

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In ATM testing, the discovery of QA issues can mean going back to square one on an implementation project. Usually, this results in delayed deployment and…

Netherlands banks exploring options for shared ATM network

June 9, 2017

ABN AMRO Bank, ING, Rabobank and Geldservice Nederland recently announced a collaboration to explore initiatives aimed at ensuring the continued availability…

FIs honored with Interactive Customer Experience Awards

June 9, 2017

The Interactive Customer Experience Association presented the 2017 Elevate Awards at dinner and ceremony on Wednesday evening in Dallas. Financial institutions…