BBVA continues significant investment in Atom mobile-only bank

March 7, 2017

BBVA last week announced a new round of investing in Atom, a U.K.-based mobile-only bank. The investment will enable BBVA to continue as the main strategic…

'Alexa, is my checking account overdrawn again?'

March 7, 2017

D3 Banking, a provider of digital solutions to replace online and mobile banking products, has introduced intelligent voice banking using Amazon's virtual…

Survey: Consumers see mobile as effective tool for securing card data

March 7, 2017

Fiserv Inc., a provider of financial services technology solutions, has released the results its quarterly consumer trends survey, Expectations &…

GRGBanking Participated in ATMIA US Conference 2017

GRGBanking participated in the ATMIA US Conference in Orlando, FL, USA from 14th to 17th February, 2017 and made a great impact to the customers on the show.

Thai GHB invited Thai Medias to Visit GRG

More than 100 Thais visited GRG Banking Head Quarter. They are from Thai Government Housing Bank (GHB) and major mass media such as Bangkok Post News and…

4 reasons why modernization matters in retail banking

In the retail banking industry today, standing still might be one of the biggest risks an FI can take. This is particularly true in areas like the ATM channel…

Diebold Nixdorf to manage Danish deployer's 500-ATM fleet

March 1, 2017

Bankdata, one of Denmark's largest financial IT service providers, has selected Diebold Nixdorf to manage its multivendor self-service network of 500 ATMs…

G&D, Caixabank outfit Mobile World Congress visitors with payment wristbands

March 1, 2017

Giesecke & Devrient, in collaboration with CaixaBank, is giving out contactless payment wristbands to Mobile World Congress 2017 attendees.

Video: 3 models for the future of branch banking

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

At the BCX Summit last fall, Meredith Deen of FMSI presented three branch models that allow staff to deliver banking products and services to the customer in…

Cardless cash feature helps boost NatWest app to No. 1 spot

February 28, 2017

Digital banking experts at Mapa Research say that changes to the NatWest banking app for Android have made it a top app with users, who rate it higher than the…

UK FIs enlist 'TechXperts' to aid not-so-digitally-savvy customers

February 28, 2017

NatWest and Royal Bank of Scotland have announced plans to post a tech expert in branches to ensure that customers will get the help they need to use online…

Study: Customer service supplants sales as job No. 1 in retail banking

February 24, 2017

Boosting sales results is no longer job one for North American banks. These financial institutions now believe  cultivating customer relationships is their top…

Unisys rises to omnichannel banking challenge with Elevate

February 24, 2017

Unisys Corp. has unveiled Elevate by Unisys, an end-to-end digital banking software platform and suite of applications designed to deliver an omnichannel…

ABA adds ATM crime reporting feature to bank robbery database

February 23, 2017

The American Bankers Association has added a new feature to its nationwide bank robbery database that allows subscribers to key in ATM crime data, including…

The 50th state? If you're NCR, it's Alaska

February 23, 2017

Technically, Hawaii is the 50th U.S. state and Alaska is the 49th. But for NCR Corp., Alaska is the 50th … to get the company's interactive teller machine.

Gladiator attacks problems of complex risk monitoring, management for FIs

February 23, 2017

The ProfitStars division of Jack Henry & Associates Inc., a provider of technology solutions and payment processing services for FIs, has announced the…

BofA brings Zelle P2P tech to mobile banking app

February 22, 2017

Bank of America has become one of the first banks to integrate Zelle person-to-person payments service within its mobile banking app, the FI has announced in a…

OperationsBridge Mobile puts ATM management in the palm of a deployer's hand

February 20, 2017

ESQ, a provider of ATM management solutions, has launched OperationsBridge Mobile, an app for smartphones and tablets that gives users up-to-date and…

How BMO used a 'smart campaign' to introduce digital innovation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With four major digital initiatives to introduce in just two weeks, BMO marketing execs were confronted with the question, 'How do we bring this all together…

ATM service provider HTx names Brad Browder CEO

February 17, 2017

HTx Services, a technology infrastructure and ATM maintenance services company serving the continental U.S., has announced the appointment of Brad Browder as…