An 'ATM lobby'?: Semantics stymie plans for fully automated branch

June 8, 2017

A snag in plans to open an automated bank branch in downtown Minneapolis is providing insight into issues FIs might encounter as they seek to transform their…

Citibank equips ATMs in Seoul for won-dollar exchange

June 6, 2017

Citibank Korea Inc. has equipped two of its branches in Seoul with ATMs that allow account holders to exchange currency and deposit or withdraw money in either…

Banamex to forfeit $97M for 'willful' AML failures

June 6, 2017

The Justice Department's Criminal Division recently announced that Los Angeles-based Banamex USA, a subsidiary of Citigroup Inc., has agreed to forfeit $97.4…

FIS banking report heralds arrival of a new digital demographic: 'Gen MX'

June 6, 2017

New research from financial services technology provider FIS reveals the emergence of "Gen MX," a segment of higher-income Gen Xers and older millennials who…

Upcoming webinar to share strategy for ATM testing in a DevOps world

June 2, 2017

In a June 8 webinar hosted by ATM Marketplace, ATM testing specialist FIS will offer valuable insights into the essentials of ATM testing in a DevOps world.

Swiss FI taps Diebold Nixdorf for mobile ATM access — and more

June 2, 2017

PostFinance AG, a Swiss bank, is upgrading its self-service network with new technology, monitoring software and services from Diebold Nixdorf.

Account takeover, application fraud rising fast, study finds

June 2, 2017

Two of the largest challenges facing financial institutions are identity-related, according to the new Aite Group Impact Report, Financial Institution Fraud…

Triton expands Argo line with through-the-wall model

May 30, 2017

Triton Systems has announced the launch of the newest member of its Argo product line, the Argo FT through-the-wall ATM.

Swiss banks, payment service launch standardized software for nation's ATMs

May 24, 2017

The pilot phase of ATMfutura — centralized multivendor developed by SIX, Switzerland's payment service, for the Swiss banking system — was launched…

Turkish digital-only FI adds card control, contactless ATM access to mobile app

May 19, 2017

Turkish digital bank Yapı Kredi, has revamped its mobile app to add three new features: password-free Eyeprint ID, MobilNakit (MobileCash), which allows…

Kotak Mahindra Bank joins march to cashless India with '811' mobile banking system

May 19, 2017

India's Kotak Mahindra Bank has announced the launch of "811," the nation's full-service digital banking ecosystem on mobile, in the state of Uttar Pradesh.

Fifth Third solutions to streamline Boston Market cash management

May 18, 2017

Fifth Third Bank will expand its strategic relationship with Boston Market with the rollout of Fifth Third Currency Processing Solutions at approximately 45…

3 tips to successful deployment of deposit automation

Though the concept of depositing cash or checks at the ATM is not new, many community banks and credit unions are revisiting its benefits as they work toward…

Providing cash, replacing the branch: The glorious future of the humble 'hole-in-the-wall'

by Ron Delnevo — Chairman, Cash and Card World

John Shepherd-Barron was just looking for a way to get cash from his local bank branch at times when the premises were otherwise closed for business. The…

ATM fee flub comes back to bite India's biggest FI

May 11, 2017

A new and poorly communicated schedule of ATM fees unleashed a torrent of outrage this week against the State Bank of India. The bank, India's largest…

The traditional branch: Not everyone's 'piece of cake'

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Here's the message for banks: If you truly want to market new products and continue to effectively pursue cross-selling and upselling opportunities, put…

NCR wins 'Best Smart Bank Project' honors for Nedbank branch

May 11, 2017

NCR Corp. has been awarded the 'Best Smart Branch Project' in Africa at The Asian Banker Technology Innovation Awards ceremony. NCR shares the honor…

Small Arkansas bank goes big with interactive teller technology

May 9, 2017

Mountain View, Arkansas-based Stone Bank has become the first financial institution in the state to implement interactive teller technology in a branch staffed…

UK consumers find digital banking more convenient, less trustworthy than branch banking

May 9, 2017

A new study shows that 62 percent of U.K. adults would rather manage their banking online than in a physical branch. However, only 23 percent currently trust…

The Future of the Bank Branch

Over the past few years newspapers have been filled with articles announcing new bank branch closures, but earlier this month there was a new twist. Lloyds…