Achieving omnichannel excellence at banks

Today's consumers want a seamless experience across their banking touch points. They may begin filling out a mortgage application form online, add the…

Diebold Nixdorf assists Czech bank to deploy newly designed contactless solution

February 16, 2017

Air Bank, an emerging financial institution in the Czech Republic, is partnering with Diebold Nixdorf for CS 2020 cash dispensers, as well as software and…

Cummins Allison, SecurTrust FCU collaborate on ATM project

February 14, 2017

Cummins Allison, a provider of ATMs as well as coin, currency and check processing technology, has announced a new partnership with SecurTrust Federal Credit…

Compass Plus, Agribank take the initiative on EMV implementation

February 14, 2017

Vietnam Bank for Agriculture and Rural Development, the second largest card issuer in Vietnam with an 18.8 percent market share, has updated its EMV network…

Challenger FI SoFi acquires Zenbanx, aims for mobile banking market

February 14, 2017

SoFi, a digital-only provider of lending services, has acquired Zenbanx, a Delaware-based fintech firm offering multicurrency mobile banking services in the…

What will the next 5 years bring for ATMs?

Anticipating what the future will bring is a big challenge for all businesses, particularly those operating in dynamic, rapidly evolving industries like…

Branch transformation goals: Grow revenue, reduce costs, unlock great customer experiences

In a fast-paced 15-minute presentation, NCR's Andy Aceto explains that the first task in branch transformation is to define the problem. And the solution, he…

BofA piloting smaller, fully automated branch concept

February 10, 2017

Taking financial self-service to the next level, Bank of America has launched a test of three fully automated branches in Denver and Minneapolis, according to…

BMO, Cardtronics expand branding deal to Wisconsin Speedway stores

February 10, 2017

BMO Harris Bank and Cardtronics have partnered to offer customers surcharge-free ATM access at more than 60 BMO-branded ATMs at Speedway convenience stores in…

Rising ATM use shows case for cash in Asia

One of the most common and interesting debates in the financial services industry right now is whether it's really possible that, one day, we might live in a…

Why the blockchain will change financial services delivery forever

One area that has lagged in innovation is financial services. Though money is inherently a conservative market, many predicted some time ago that providers…

ATM security - is yours up to standard?

The ATM remains an extremely important element of the modern retail banking industry - both in terms of how customers access and manage their accounts and how…

UK could be in for change in payments 'for good'

February 7, 2017

The current pace of change in the payments industry means 2017 might be the year that changes the way people pay, according to a new report from Payments UK.

Study: Bank execs list CX as top priority in 2017

February 3, 2017

More than half of 160 bank executives surveyed plan to increase spending on customer experience initiatives in 2017, according to a recent banking priorities…

BBVA trials Amazon Locker tie-up in Austin, Texas

February 3, 2017

Ready for "branch transformation 2.0"? BBVA Compass announced recently that it is piloting Amazon Locker at 11 of its branches in Austin, Texas. The…

Rise in digital banking takes heavy toll on HSBC branch traffic

February 1, 2017

HSBC will trim 62 branches from its U.K. network in 2017, leaving the FI with 625 locations by year-end, down from 1,430 in 2008.

CU payments, core processing providers ink partnership agreement

February 1, 2017

Co-op Financial Services, a payments and financial technology company, is partnering with FedComp, a credit union core processing provider, to offer Co-op…

ATM outsourcing a 'Cinch' for Tennessee CU

January 31, 2017

Blue Cross Blue Shield of Tennessee Employees Credit Union has implemented the CU24 ATM Cinch program powered by Dolphin Debit, a full-service ATM management…

Fifth Third teams with VC firm to further fintech strategy

January 31, 2017

Fifth Third Bancorp has announced a partnership between Fifth Third Capital Holdings and financial technology venture capital firm QED Investors.

Print temporary checks with the personal teller machine

According to Gallop, 80 percent of new bank accounts are still opened in a branch instead of online or over the phone.