The Swedish Bankomat in the early history of the ATM

Though not widely remembered today, the Bankomat — installed within a week of the first De La Rue machine at Barclays Bank in June 1967 — played an important…

How Chinese exchanges influence bitcoin

Bitcoin was designed to be free from control by any one institution. But as mining and buying activity become concentrated in China, a country whose government…

For NCR, it's off to the races in Q1

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

ATM revenues were a notable weak spot in the first quarter of 2017, but NCR got off to a strong enough start overall that executives were able to announce with…

FICO nixes NAC number-fixing claims on retail ATM compromise

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

On March 29, FICO released stats showing that nonbank ATMs accounted for the majority of card compromises in 2016. NAC fired back with a memo accusing FICO of…

ADA, assistive technology and the leading example of ATMs

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In part 3 of our series: Assistive technology for the disabled has become more sophisticated and pervasive in recent years, giving kiosk manufacturers and…

Is that kiosk ADA compliant? Who knows?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

When new ADA regs were released in 2010, touch screens in self-service devices weren't that much of a thing. They are now, and determining what compliance…

ADA regs for kiosks being defined by lawsuits, not legislation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The ADA specifies in detail how ATMs must accommodate visually impaired users. But kiosks? Not so much. This leaves the courts to establish guidelines for the…

The whys and hows of banks and the blockchain

The blockchain technology at the heart of the cryptocurrency bitcoin has opened up a number of possibilities for the banking industry. Here's what's in it for…

How are you setting your ATM strategy?

Knowing that a million transactions happened at a location is not tremendously helpful if you don't have the particulars about what is driving consumer…

ATM Marketplace: March top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Survey findings published in our 'ATM Future Trends 2017' report must be right on target. It identifies mobile ATM access as the industry's No. 1 trend; a…

Cardless ATM access: 'Keep up or get left behind'

This week, Wells Fargo became the first US bank to implement cardless account holder access across its entire ATM fleet; NCR's Colin Gordon explains why it's…

Taxation without representation: As bad an idea as ever

ISOs around the country purchase their ATMs and parts from a network of manufacturers and grey market suppliers on the web. The implementation of an internet…

Unlocking the potential of self-service with smart ATMs

There needs to be a major change of mindset within many banks about the greater role that ATMs can play in improving customer experience and services. The…

A changing world requires changing perceptions — and a map, you'll need a map

ATMs have grown in functionality, but few FIs have fully embraced the technology, perhaps because they need a little help navigating a new and potentially…

EMV, fraud and liability: Where are we on the road to ATM compliance?

When it comes to fighting U.S. card fraud, EMV is living up to all its promises.

Is your ATM security what it should be?

ATM attacks not only pose a clear financial risk, but also present a serious threat to your brand and reputation. Are you doing everything you can to protect…

Introducing: ATM Future Trends 2017

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

This biannual report offers an in-depth look into the future of the ATM industry and the expectations of the end-customers it serves. It's what you need to…

ATM Marketplace: February top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Top reads for the month included Q1 and full-year earnings reports by major industry players, coverage of rising trends in cardless ATM transactions and a…

4 reasons why modernization matters in retail banking

In the retail banking industry today, standing still might be one of the biggest risks an FI can take. This is particularly true in areas like the ATM channel…

Video: 3 models for the future of branch banking

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

At the BCX Summit last fall, Meredith Deen of FMSI presented three branch models that allow staff to deliver banking products and services to the customer in…