Features
'You've come a long way, baby': 50 years of ATM memories
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
At the ATMIA US conference, four of the industry's longest-tenured professionals shared memories and lessons learned while they were busy paving the way for…
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Cardtronics shares get a haircut in a 'transitional year'
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Company execs explained during an earnings call that the loss of income from 8,000 U.S. ATMs combined with delayed EMV migration, a growing constant currency…
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Why the blockchain will change financial services delivery forever
One area that has lagged in innovation is financial services. Though money is inherently a conservative market, many predicted some time ago that providers…
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ATM Marketplace: January top 5
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Network management, the menace of malware, the future of fraud, Fed findings on payments, and a fight between ATM industry heavyweights over patent claims.
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ATM 2.0: Breathing new life into the cash machine
The ATM of the future is no mere cash-burping balance inquiry device: It's an in-store brand champion; cardless cash and money transfer provider; loyalty…
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7 must-see sessions at the ATM industry's biggest annual conference
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
With so much to see and only so much time, there are tough choices to be made about what to take in at this year's ATMIA U.S. conference. But while you're…
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Is your ATM network working as efficiently as possible?
As financial institutions around the world start to replace aging ATM networks with more modern, feature-rich devices, those that get a head start and…
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More bang for the buck: Why it's more important than ever to invest smartly in ATM technology
Financial institutions that invest wisely in technology relevant and valuable to their customers will look back on the ATM's 50th anniversary as the starting…
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The Diebold-Hyosung ATM patent war: Win, lose or draw?
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
The competitors have been locked in a patent battle for 15 months so far. How much longer might this 'knock-down, drag-out' drag on?
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ATM security starts at the top
Successful planning and policy-making for ATM security starts at C-level, not sea level. Why? Because buy-in rarely builds from the bottom up, and word about…
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Can rewards programs push mobile payments past the tipping point?
by Will Hernandez — Editor, NetWorld Media Group
Mobile payments have caught fire in Europe, where the technology is making inroads on cash. But they haven't made a dent in the US — yet. Does the m-payment…
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How are you driving digital engagement in the branch?
Evolving technology has enabled financial institutions to answer today's consumer expectations for better, more convenient banking. That focus on the customer…
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It's a small world: How the ATM industry brought 3 friends together
Connections to the ATM industry — and a bit of serendipity — brought three women full circle from a tiny Catholic high school in New Orleans.
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ATM fraud in the age of EMV
While credit unions, banks and other ATM owners and operators continue to migrate their machines to EMV technology, the question remains: Will EMV ultimately…
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Is it time to punt paper receipts?
Inspiring frustration isn't the analog receipt's worst crime. It also suffers from inertia — static and unable to influence or mobilize customers.
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Big news: The top 10 ATM Marketplace features of 2016
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
From card-free access to cash recycling, here's a look back at the features that captured the greatest interest from ATM Marketplace readers in 2016.
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Love at the ATM
The ATM is celebrated for its advanced capabilities — charitable donations, direct currency conversion, mobile phone top-up, bill pay and more. But…
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ATM fraud: The evolution of an epidemic
From brute force to hi-tech hacking, how did this phenomenon evolve and, more importantly, what can we do to stop criminals from cashing in at everyone else's…
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ATM Marketplace: November's top 5 reads
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
November served up heaping helpings of innovation (branch transformation, cardless ATM access, brainstorming the self-service devices of the future) and…
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Azerbaijani bank embraces advanced ATM technology
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The International Bank of Azerbaijan has introduced a digital, fully automated self-service branch banking concept that targets 'almost any customer interested…
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