Best steps for balancing ATM availability and expense

Sept. 15, 2017 | by Suzanne Cluckey

illustration istock

Managing an ATM network can be complex and costly, particularly when it comes to device monitoring, cash management, compliance and hardware maintenance.

But here’s the bottom line: If your network isn’t consistently available at peak demand times, you ultimately need to include lost customers in your calculations.

So how do you balance cost efficiency with customer demand? Should you outsource network management or bring it in-house? How are other institutions doing it?

Join a free, one-hour webinar on Tuesday, Sept. 26, to gain essential insights into these and other issues from financial institutions and ATM deployers polled in the Fiserv Global ATM Total Cost of Ownership survey. 

Fiserv Product Manager David Johnson will share findings from the survey, offering industry insights to help ATM deployers determine:

  • Which operational challenges are most urgent to solve.
  • What metrics matter for vendor and network performance.
  • How to improve availability and meet customer service expectations.
  • How to identify and implement best practices in vendor, device and cash management.

Register now for the free webinar.


Topics: ATM Management, Webinars

Companies: Fiserv



Suzanne Cluckey
Suzanne’s editorial career has spanned three decades and encompassed all B2B and B2C communications formats. Her award-winning work has appeared in trade and consumer media in the United States and internationally. She is now the editor of ATMmarketplace.com and BlockChainTechNews.com wwwView Suzanne Cluckey's profile on LinkedIn

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