NCR APTRA Vision, is the next-generation, multi-vendor, self-service channel management platform. Financial institutions and self-service providers must have a complete, real-time, end-to-end view of their consumer-facing channel in order to achieve significant advances in availability, consumer experience, and business performance.

Type: White Paper

Sponsor: NCR Financial Solutions

NCR Pulse Banking

Know what’s happening on your network before your consumers do. The ability to keep a self-service network available and running efficiently is now more important than ever. That’s where Pulse Banking can help.

Type: Brochure

Sponsor: NCR Financial Solutions

How Celent Model Bank winner, BECU, improves member experience with omnichannel customer analytics

This report excerpt is taken from the Celent Model Bank 2016 Report (Part II: Case Studies in Omnichannel Banking). It examines key themes in omnichannel banking – understanding, priority, and implementation - and provides a case study detailing the omnichannel customer analytics solution implemented by Celent Model Bank winner, BECU.

Type: Case Study

Sponsor: INETCO Systems Limited

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Getting past square one: How to apply DevOps to ATM testing

In ATM testing, the discovery of QA issues can mean going back to square one on an implementation project. Usually, this results in delayed deployment and significant unplanned cost. There is a solution to this problem, though. It's called DevOps.

Selling your ATM portfolio? Here's what buyers are looking for

While they have the acumen and attitude to start and run a business, what most business owners lack is an exit strategy. Here are answers to the questions IADs ask most frequently about the valuation and sale of their ATM business.

3 surefire ways to protect your ATM network

Compromised ATMs are costly in terms of monetary loss and reputational damage. ATM network operators must protect themselves and their customers with a multilayered security approach that takes into account all types of attack.

Staying the same can mean getting passed by

Implementing new technology can be difficult and costly. However, refusing to make changes can cripple your business as the competition adopts the latest innovations — potentially affecting your locations and ATM users.

7 earth-friendly facts about ATMs

As Earth Day organizers have worked to raise awareness of the impact of industrial activity on the planet, ATM-makers and deployers have worked to reduce their imprint on the environment.

Getting off the ATM maintenance merry-go-round

ATM downtime represents time lost, opportunity lost and consumer confidence lost — much of which might have been avoided. Self-service management is one way to stop the endless rounds of tech visits and take home the brass ring of lower costs.

Two guys, an RV and a lot of ATMs

Brothers Mike and Evan Almeida took their event ATM show on the road 12 years ago and haven't looked back yet.

ATM managed services: The cure for a crowded plate?

It can take a whole lot of time, money and effort to run an advanced ATM network. And this can hinder a financial institution from doing more of what matters most: taking care of customers.

Monitored or managed? The ATM operator's dilemma

Advanced ATM functionality can be great for pleasing customers ... but frustrating for the FI whose plate is pretty full as it is.

INETCO Analytics software for banking & customer engagement analytics

Win customers over one transaction at a time with on-demand banking and customer analytics software from INETCO.

How Cardtronics aims to capitalize on the 'snowball effect'

In Cardtronics' Q3 earnings report, CEO Steve Rathgaber outlined plans to keep the company's momentum growing by becoming the ATM infrastructure partner for FIs.

PNC Bank and the ABCs of enabling users of EMV-enabled ATMs — Part 2

In the second part of our inside look at a successful EMV implementation, PNC Bank shares its formula for ensuring that the bank's 6 million customers will be comfortable using chip card technology at its 9,000 ATMs.

Cheap ATM parts, expensive ATM headaches

Can you really afford the hidden costs of cheap parts?

The whys and hows of proactive ATM maintenance

Reactive maintenance — too often the default — deals with problems only after they occur. Proactive ATM maintenance, on the other hand, focuses on identifying and solving problems before they materialize.

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Topic Center Sponsor:

NCR's Channel Management solutions provide self-service device management, cash management and end-to-end transaction monitoring enabling your IT and channel operations teams to access enterprise-wide performance awareness and to take a holistic approach in managing your multi-channel banking environments.