ATM Marketplace: August Top 5

| by Suzanne Cluckey
ATM Marketplace: August Top 5

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Often called the 'dog days of summer,' the month of August can be a sleepy time of year. But it did offer a few eye-openers at ATM Marketplace, including the launch of the 2017 ATM and Self-service Software Trends report and Cardtronics Q2 earnings. Following is the countdown of the month's top-rated reads ...

5. 6 essentials of a customer loyalty-building mobile banking app

To remain in the digital vanguard and to win and retain customers, financial institutions need to design their digital offerings with some very specific objectives in mind. How many does your mobile app achieve?

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4. How to become a surcharge heavyweight

Deployers who consider all these factors and build an optimal surcharge strategy stand to increase their revenue by approximately $1,000 per ATM per year.

Those that fail to grasp this could be left in a fight for survival as profitability is hit in a currently challenging environment. 

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3. First look: 2017 ATM and Self-service Software Trends

August heralded the release of the report and a webinar showcasing its findings — which apparently reminded some folks to download the 2017 ATM Future Trends report, since that announcement feature from March also showed up in the top 5 for August.

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2. First National Bank of Omaha finds strength in a growing branch network

Expanding the options for customers to communicate and transact with us outside the branch doesn't necessarily translate to the end of the bank branch as we know it. In fact, our experience has been quite the contrary.

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1. Cardtronics battens down for the ATM industry's 'perfect storm'

In a Q2 earnings call, Cardtronics CEO Steve Rathgaber discussed the serious challenges facing ATM industry providers in the short term — and some surprisingly optimistic expectations for the long run.

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Suzanne Cluckey
Suzanne’s editorial career has spanned three decades and encompassed all B2B and B2C communications formats. Her award-winning work has appeared in trade and consumer media in the United States and internationally. She is now the editor of and wwwView Suzanne Cluckey's profile on LinkedIn

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