News & Media From Suzanne Cluckey

Banking via mobile: Does 'BYOD' mean 'bring your own disaster'?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The great thing about banking via mobile device is its convenience. The not-so-great thing is device owners' penchant for downloading things they shouldn't. A…

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ATM Marketplace: April's Top 5 features

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

From revenues to robots to the rollout by one of the nation's largest FIs of not one, but two options for cardless ATM access, here's our lineup of stories…

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Diebold gets off to a rough start with 2016 earnings

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Subpar performance in Q1 prompted the company to back off its outlook for the full year, but CEO Andy Mattes says that Diebold has plenty of large deals in the…

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Based on Q1 earnings, NCR turns bullish on full-year outlook

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With a 'solid' backlog of orders for software and ATMs, company chairman Bill Nuti says raising full-year guidance was 'responsible of us.'

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The groundwork: 3 essentials for successful branch transformation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The recent webinar, "Clearing the path for branch transformation: 3 management tactics to succeed," offered insights on achieving customer service that is both…

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Navigating branch transformation: 3 secrets to success

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A webinar on Tuesday, April 19, will look at tactics that can help FIs make their way through a maze of challenges and achieve amazing branch transformation…

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Wells Fargo: Doubling down on card-free ATM access

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

For the time being, most US FIs are relying on texted codes to offer their customers a cardless ATM option; by implementing NFC as well, Wells Fargo is getting…

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Free guide: 'EMV at the ATM — The race to compliance'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A new reference guide from ATM Marketplace and Triton provides help to ATM deployers as they implement the hardware and software updates required for EMV…

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ATM Marketplace 'Must-read' features for March

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Admittedly, the pun deserves an eye-roll. However our top-ranking features for the past month — four of which concern emerging ATM and mobile technologies …

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'Cashfree and Proud' … of what?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With its new ad campaign and tagline ('It's all the change you need'), Visa Europe takes a stab at 'coin-shaming' Brits into making more contactless payments.

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What's in your ATM anti-skimming arsenal?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Our latest webinar replay examines new and emerging skimming threats — and the importance of an anti-skimming strategy that doesn't ask any single technology…

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ATM-mobile interoperability: Whose sandbox is it, anyway?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Mobile-ATM functionality is here, but some of the details will have to catch up before it's all interoperable and safely tokenized. And at this point, we're…

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How well are your ATMs protected against new skimming technologies?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A March 15 webinar will take a look at the increasingly high-tech skimming methods that have emerged recently — and the steps deployers can take to avoid…

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PIN4 aims to turn US ATMs into cardless 'mobile money terminals'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The Europe-based open cardless cash network provides real-time cardless cash withdrawals at any enabled ATM, the company's US CEO says.

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ATMs and mobile wallets: Bumping down the road to ubiquity

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a pre-conference workshop at ATMIA 2016, a small army of experts offered an overview of brand-name mobile wallets and the problems the industry must solve…

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February's finest: The ATM Marketplace Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A look at the most-read stories of the last 29 days.

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ATMIA 2016: The evolving future of the ATM

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Where will the ATM be 10 to 15 years from now? Literally everywhere, and figuratively, right at the center of the user's daily financial life.

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How small ATM test teams can get beyond test case cherry-picking

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With limited resources, small QA teams must sometimes settle for conducting test cases based on risk and hope everything else turns out all right.

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Is Diebold's glass half empty ... or half full?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The company's full-year results tell a story of trials and turning points — including a planned Wincor buyout that's looking better and better to Diebold CEO…

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NCR finds something to love (or at least like) in 2015 revenues

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

It was a rough year for profits, but signs of growth suggest that the company is on the right track pursuing the high-margin, software-intensive omnichannel…

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