News & Media From Suzanne Cluckey
London calling: ATMIA retools and makes ready for ATM & Cash Innovation Europe
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
It seems especially appropriate that the ATM Industry Association would give its conference in London a complete refresh as the industry celebrates the 50th…
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ATM Marketplace: April Top 5
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
When it rains it pours ... All sorts of topics caught readers' interest in April, from regulations to revenues to the reasons why financial institutions are…
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Why NAC should stop quibbling about ATM skimming stats
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Arguments over whose ATMs are more likely to be skimmed are slipping into irrelevance as the industry faces its final EMV deadline four months from now and…
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For NCR, it's off to the races in Q1
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
ATM revenues were a notable weak spot in the first quarter of 2017, but NCR got off to a strong enough start overall that executives were able to announce with…
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FICO nixes NAC number-fixing claims on retail ATM compromise
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
On March 29, FICO released stats showing that nonbank ATMs accounted for the majority of card compromises in 2016. NAC fired back with a memo accusing FICO of…
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ATM Marketplace: March top 5
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Survey findings published in our 'ATM Future Trends 2017' report must be right on target. It identifies mobile ATM access as the industry's No. 1 trend; a…
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Following death blow to Winklevoss ETF, bitcoin bounces back
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
The price of bitcoin is off only about 5 percent since Friday, when the SEC nixed the Winklevoss-backed proposal for a bitcoin exchange-traded fund. Which…
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Introducing: ATM Future Trends 2017
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
This biannual report offers an in-depth look into the future of the ATM industry and the expectations of the end-customers it serves. It's what you need to…
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From siloed to seamless: Omnichannel banking by the numbers
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Few financial institutions are operating on a truly omnichannel model. But most would like to be and many are making plans to get there. Here's a look at the…
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ATM Marketplace: February top 5
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Top reads for the month included Q1 and full-year earnings reports by major industry players, coverage of rising trends in cardless ATM transactions and a…
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Video: 3 models for the future of branch banking
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
At the BCX Summit last fall, Meredith Deen of FMSI presented three branch models that allow staff to deliver banking products and services to the customer in…
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5 need-to-know facts about cardless ATM transactions
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Every ATMIA conference has its trending topic du jour. This year, the buzz was about cardless ATM transactions, a subject addressed in a well-attended 1-hour…
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Are ATM-manufacturers' fortunes finally on the upswing?
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
In earnings calls, NCR Corp. and Diebold Nixdorf execs spoke confidently about a turnaround in their business: NCR touted continued positive momentum; the…
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How BMO used a 'smart campaign' to introduce digital innovation
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
With four major digital initiatives to introduce in just two weeks, BMO marketing execs were confronted with the question, 'How do we bring this all together…
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'You've come a long way, baby': 50 years of ATM memories
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
At the ATMIA US conference, four of the industry's longest-tenured professionals shared memories and lessons learned while they were busy paving the way for…
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Cardtronics shares get a haircut in a 'transitional year'
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Company execs explained during an earnings call that the loss of income from 8,000 U.S. ATMs combined with delayed EMV migration, a growing constant currency…
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ATM Marketplace: January top 5
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Network management, the menace of malware, the future of fraud, Fed findings on payments, and a fight between ATM industry heavyweights over patent claims.
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7 must-see sessions at the ATM industry's biggest annual conference
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
With so much to see and only so much time, there are tough choices to be made about what to take in at this year's ATMIA U.S. conference. But while you're…
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The Diebold-Hyosung ATM patent war: Win, lose or draw?
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
The competitors have been locked in a patent battle for 15 months so far. How much longer might this 'knock-down, drag-out' drag on?
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Competitive concerns over Link ATM network cloud MasterCard-VocaLink deal
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
In its assessment of a proposed MasterCard-VocaLink deal, the UK Competition and Markets Authority has zeroed in on competitive concerns related to one of its…
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