News & Media From Suzanne Cluckey

The mobile-ization of modern banking

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

We know how digital devices have changed traditional banking. The question now is how the mobile wallet will change digital banking.

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How ATM software will empower the evolving branch

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A June 30 webinar will introduce highlights from the annual 'ATM Software Trends and Analysis' guide, now in its 8th edition.

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Case study webinar demonstrates the power of ATM big data analytics

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Learn how the nation's fourth largest CU leveraged used Inetco Analytics software to achieve greater profitability — and ensure a better member experience.

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May's top ATM reads

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Fiscal fitness was top of mind for ATM industry members in May; three of the top five stories covered Q1 results for bellwether companies in the ATM sector.

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Shrinking the elephant: How BECU made ATM big data manageable

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

How one member-minded credit union used customer analytics to radically reduce the time and cost it was investing its ATM network — so that it could invest in…

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What millennials really want from the ATM

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Besides cash, of course. Diebold has scrutinized this tech-savvy, what-have-you-done-for-me-lately cohort in extensive studies, so we asked them to tell us…

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April's top ATM reads

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A piece on corporate earnings; a couple of pieces on security; a couple pieces on ATM innovation — all of these cropped up in the ATM Marketplace top five for…

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Cardtronics Q1 chalks up 26th quarter of YOY growth

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

If cash is dead, how is Cardtronics making so darned much of it?

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Diebold Q1: 'A large dose of self-help'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Under the leadership of Andy Mattes, the company has pulled up its bootstraps and taken important strides toward a turnaround.

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NCR Q1 earnings hampered by currency exchange headwinds

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In its first earnings call of the year, NCR faulted foreign currency exchange for a revenue miss — and forecast continuing ill winds for FX during 2015.

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Vendors' Q1 numbers signal an ATM industry in flux

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

As profits fall, rumors fly.

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Kalpana kick-off: NCR's ATM thin client solution gets its official launch

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Yesterday, the ATM-maker introduced its new system to the world in a news release and video. And the world took notice.

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Testing the limits: ATM simulation resets the standard

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Manual testing can only take an ATM operator so far. A recent webinar demonstrated how much further one can go with an automated solution.

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'Am I my cardholder's keeper?'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Should ATM providers answer for the poor judgment of end users? A federal case in Oregon could hold the answer.

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ATM transaction visibility: It's worth a look

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A technical infrastructure manager describes how end-to-end transaction monitoring helped his team pinpoint network issues that were costing the company money.

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Disrupting banking's disruptors with mobile card services

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

FIs are learning that taking a value-added approach to the mobile channel can help dial up customer engagement and stickiness.

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How to attract accounts (and keep them) with mobile card services

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a mobile banking world, the place to be is top-of-wallet. A March 26 webinar will share insights on how to get there — and stay there.

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Serving the user, securing the ATM: A delicate balance

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Is it really possible to harden an ATM against skimming attacks while ensuring a first-rate user experience? TMD Security answers 'yes.'

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ATM card skimming in 2015: Crime waves, countermeasures and case studies

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A free March 12 webinar will investigate trending ATM skimming methods, new anti-skimming safeguards, and strategies major FIs have used to foil thieves.

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Bitcoin and cash: 'Like peanut butter and jelly'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Robocoin's new (and free) software development kit gives ATM operators a 'margin-expanding opportunity,' CEO Jordan Kelley says.

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