News & Media From Suzanne Cluckey

Why do consumers hate ATM fees so much?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

It might be because they don't have a clue where the money goes ... and nobody's taken the time to educate them.

A look at the booming market of Bitcoin ATMs

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

An ATM Marketplace gallery of notable brands, photos and features from the rapidly expanding list of crypto-currency terminals.

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Interactive Banker and the branch of the future

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

NCR Interactive Banker joins the ranks of new ATM and self-service technologies that are reframing the image of the traditional bank branch.

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How do Brits love their in-store ATMs? New study counts the ways

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Merchants love them, too: A good deal of the cash from their in-store ATM comes right back to them.

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All things working together: ATM systems testing for Windows 7 migration

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Webinar stresses the importance of advanced testing in rolling out an updated OS that works as expected.

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Webinar: Mastering change in the ATM industry

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Even if you can’t control change at its source, you can control how you incorporate it into your business strategy.

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The industry's most popular guide: 2014 Software Trends and Analysis

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

This year's study offers early insight into post-Windows 7 software priorities.

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On the Radar: The full-service self-service ATM

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Tablet-based assisted teller technology can help an FI add warmth to customer interaction, consultancy says.

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Fed study spells out importance of cash to consumers

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A study of US consumer spending preferences reveals strong cash use across all incomes and age groups.

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Diebold, NCR Q1 earnings hit the mark but disappoint the market

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Results were 'close enough for horseshoes and hand grenades,' but Wall Street wanted more from both ATM brands.

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Webinar: A sneak peek at the 2014 ATM Software Trends Report

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

What you need, what you need to know about software trends and directions.

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EMV and the ATM industry: Moving the rock uphill

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Migration to EMV is a Sisyphian task; Sisyphus would probably rather just push his boulder up a mountain.

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Can this bug make an ATM more secure?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In Zurich, researchers are developing self-defense technology for ATMs using a bit of genius from the insect world.

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Why US IADs should dig deeper into value-added ATM services

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With the redeployment of ATM fleets due to EMV and PCI, it makes sense to investigate the potential of new profit centers.

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ATM Networks at risk of cyber attack, FFIEC warns

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Council warns of malware that eliminates ATM withdrawal limits systemwide, enabling massive cash-out fraud.

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Will the fee cap fight go one more round?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The Fed emerges the victor in an appeals court decision on interchange fees and routing, but will merchants keep swinging?

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ATMIA Academy takes ATM operations to a higher degree

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Online certification program seeks to standardize and elevate best practices for ATM operators.

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XP in the crosshairs: ATM protection in a post-support world

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Webinar homes in on the benefits of one option for operators who aim to secure their XP-driven ATMs by April 8.

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Triton gets to the 'heart' of the ATM user experience - Part II

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Triton and Digital Donations are combining their capabilities to broaden the market for charitable giving at the ATM.

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Patently unfair: The ATM industry's trouble with trolls

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

An attorney's take on patent trolls, their tricks, and tactics ATM deployers can use to trip them up.

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