News & Media From Suzanne Cluckey

In a new video, real-life stories underscore the importance of cash

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The animated short from ATMIA tells 10 true (and embarrassing and heartwarming and cautionary) tales about times when cash saved the day — or would have.

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ATM fee placard lawsuits and the 'substantive' right to save time

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The Reg E rollback scrapped a federal requirement for redundant fee notices at ATMs, but the letter of the law still trumps logic in pre-repeal lawsuits.

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Kalpana: A 'magic bullet' for the ATM industry?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

NCR aims to maximize ATM security and minimize ATM cost of ownership with a bold new Android-based thin client operating system.

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New global report highlights ATM industry trends

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Released this week, the free report examines global perceptions about current influences and future directions in the ATM market.

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9 ways to lock out ATM hackers

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Putting your ATM network beyond criminals' reach is a multilayered proposition. That's where the 'onion model' of security best practice comes in.

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Consumers and cash: A lasting love?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

How do we love cash? Let us count the denominations.

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Seven good bets for the ATMIA US conference and expo

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The ATM industry's premier annual event begins next week in Las Vegas. We took a look over the agenda and picked seven sessions that are sure winners.

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The 'onion model': Nine layers of security every ATM deployer needs

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A Feb. 10 webinar will introduce a multilayered approach to ATM software security that ensures if one security measure fails, others will continue to shield…

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Deflated wallet? No worries! Two ATM companies are making sure Super Bowl fans have easy access to cash

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Fans can score all the cash they need for beer, brats and bobbleheads at 90 mobile ATMs scattered throughout official Super Bowl locales hosting pre-, post…

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The ATM industry outlook for 2015: 'Bigger, better, faster, more'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Don't look for big new ATM trends in 2015; instead, look for the rapid acceleration of emerging technologies and business strategies that made headlines in…

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In new ATM association, competition takes a back seat to crimefighting

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The ATM Security Association for Enhanced Technology asks members to join a common cause against an underworld of uncommonly determined ATM fraudsters and…

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ATM stories that caught readers' attention in November

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Apple Pay, cybercrime and self-service innovation were top-of-mind in the ATM industry over the last month. But reader interest wandered over to low-tech…

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Transforming self service: 'It's not a short journey'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A panel of first movers in ATM innovation and branch transformation share some of the learnings they've acquired along the way.

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Casing out financial cyber crime: A federal agent's point of view

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

At BAI Retail Delivery, FBI Special Agent Patrick Geahan described five types of cyber attacks and one mistake that can cost an organization millions.

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At BAI Retail Delivery: Redirecting traffic at the branch

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In an omnichannel banking session, panelists discussed universal bankers and pods, migrating transactions to self-service devices, and making customers feel…

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Wincor Nixdorf holds steady on annual net sales — with some rebalancing

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Hardware and banking sales sagged, but increases in retail and software earnings took up the slack, CEO Eckard Heidloff said in the company's annual press…

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Q3 a win (mostly) for ATM industry heavyweights

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

IADs Cardtronics and Euronet churned out double-digit revenue increases; Diebold continued its turnaround; NCR grew revenues, but missed expectations.

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AMIS highlights: 'This year's conference was also terrific'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A video journal of highlights and attendee comments from the second annual ATM & Mobile Innovation Summit in Washington, D.C.

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New guide offers a comprehensive view of ATM and mobile integration

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The free downloadable publication includes 53 pages of survey results, case studies and interviews with innovators in the areas of ATM and mobile channel…

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ATM enclosure access: Three problems, one solution

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

FIs, CIT providers and IADs all face issues of key management, custodian authorization and security integration. One company says it has a solution for all.

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