News & Media From Suzanne Cluckey

ATM innovation: Give the people what they want

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Sounds simple enough, but what do people want?

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Wincor aims to upsize its slice of the American market

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Following a US operations revamp, Europe's ATM giant says it's ready to step it up on this side of the Atlantic.

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The illogic of innovation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Why great ideas look obvious only in hindsight.

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For NCR, a hit and a miss in Q3

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Third quarter news was mostly good for NCR, but the U.S. hardware market hurt its financial services business.

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In Q3, Diebold continued to hammer out change

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

CEO Andy Mattes cites improvements but says more hard work lies ahead as the company retools for growth.

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Spotlight on the ATM: regulations, innovations and prognostications

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A Q&A panel discussion sheds light on the ATM industry issues that keep deployers up at night.

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Deciphering the Durbin debit ruling

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A look at what's next after the U.S. District Court decision that put a stick in the wheel of EMV at the ATM.

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How Wells Fargo continuously improves the ATM customer experience

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The FI aims to give customers what they want in their ATM and branch experience before they even realize that they want it.

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Panellists put a finger on the solution to card fraud

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The way to stop ATM skimming and card fraud is to make it a crime that doesn't pay, a panel of security experts says.

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How the mag stripe can actually prevent ATM fraud

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Ironically, the same mag stripe that contains card data also holds the key to making that data useless to crooks.

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ATM compliance: Burden or business opportunity?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

EMV, PCI DSS, and Windows 7 present complex questions now, competitive advantages in the longer term, experts say.

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ATM & Mobile Executive Summit 2013: FTC regulations

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Malini Mithal of the FTC's Bureau of Consumer Protection discusses potential regulation in mobile payments.

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Bitcoin at the end of the (Silk) Road

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Will it help or hurt the digital currency that its busiest merchant, Silk Road, was busted this week by the FBI?

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ATM & Mobile Executive Summit 2013: In review

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Event co-organizer Kurt Helwig, CEO of EFTA, shares highlights from the 2013 conference and plans for the 2014 event.

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Webinar preview: Turn compliance burdens into business opportunities

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Their ROI might be hard to quantify, but upcoming ATM upgrades can offer compensatory benefits.

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Your simple pin-up guide to keeping up with upgrades [infographic]

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

EMV, PCI, Windows 7 ... with one infographic you can keep track of them all.

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PNC branches out - in a small way

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Pint-sized PNC branch could play a big role in helping determine what sites and services work for customers.

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Bitcoin ATMs are looking legit

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With installations coming up in Canada, are ATMs for the digital currency finally the real deal?

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The 411 on Upgrading Your ATMs [infographic]

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With three major fleet-wide ATM upgrade initiatives currently in the pipeline EMV, PCI and Windows 7 this infographic will help you keep track of it all.

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SIM swapping: The new ATM con game?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

For every ATM innovation, there's a criminal network looking to exploit it for ill-gotten gains.

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