Bank of America News & Media

Bank of America's Erica surpasses 3B user interactions

August 21, 2025

Bank of America's virtual assistant Erica has now had more than 3 billion client interactions, averaging 58 million monthly. First launched in 2018, the…

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Bank of America continues to support LA with $1M+ in capital

July 11, 2025

Bank of America continues to provide support for clients in Los Angeles, following the wildfires in January 2025. Most recently, it has delivered more than $…

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Bank of America report finds majority uncertain about housing market

June 3, 2025

Bank of America has unveiled its Homebuyers Insight Report which found that the majority of homeowners and prospective buyers are deeply uncertain about…

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Bank of America appoints president of Grand Rapids

May 29, 2025

Bank of America appointed Paul Keifer as president of Grand Rapids. He previously served as corporate social responsibility operations and strategic…

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Bank of America sees 60% increase in QR sign-ins

May 29, 2025

Bank of America saw a 60% increase in sign-ins via QR code for CashPro, a digital banking platform. With this tool, clients scan a QR code on a computer screen…

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Bank of America provides enhanced cash back rewards for new cardholders

May 20, 2025

Bank of America has announced that new cardholders of the Customized Cash Rewards and Unlimited Cash Rewards credit card will have access to additional…

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Bank of America to open 150+ branches by 2027

May 15, 2025

Bank of America aims to open more than 150 branches by the end of 2027 in 60 markets. It will open 40 this year and 70 in 2026, according to a press release.

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Bank of America delivers grants for Art Conservation Project

May 1, 2025

Bank of America has selected 16 institutions for grants as part of its Art Conservation Project. The grants help conserve paintings, sculptures, manuscripts…

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Bank of America appoints president of Fort Lauderdale

March 26, 2025

Bank of America has appointed Jason Edelmann as president of Fort Lauderdale. He will promote integration of the bank's eight lines of businesses, according to…

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Bank of America partners with Youth on Course to support young golfers

March 5, 2025

Bank of America has partnered with Youth on Course to improve access to golf for young people. Through the partnership, Youth on Course will add more than golf…

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Bank of America sees over 26B digital interactions

February 27, 2025

Bank of America saw more than 26 billion digital interactions from its clients in 2024, an increase of 12% year-over-year. It currently has more than 5…

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Bank of America appoints board member

February 7, 2025

Bank of America has appointed Maria Martinez as a director of the board. She previously served as COO at Cisco, according to a press release.

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8 Banking customer experience strategies for 2025

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Customer experience is a critical part of every business, as it builds customer loyalty and improves the overall brand image and equity. When looking at the…

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Branch transformation: 4 strategies to follow

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Here are four strategies to follow for a successful branch transformation.

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Visa, Mastercard ATM lawsuit settlement deadline set at Jan. 22

January 22, 2025

The deadline to sign up for the $197.5 million class action settlement against Visa and Mastercard is Jan. 22. This settlement comes from a lawsuit that…

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Bank of America CEO says bank ready for crypto payments

January 21, 2025

Brian Moynihan, CEO of Bank of America said that banks are ready to enable cryptocurrency payments as soon as regulators allow them. Moynihan made this…

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Bank of America to become official partner of US Soccer Federation

January 17, 2025

Bank of America partnered with the U.S. Soccer Federation, which will make it the official partner of all 27 teams. It will also become a Founding Level…

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Bank of America surpasses $500B in consumer investments

January 15, 2025

Bank of America's Consumer Investments business now has more than $500 billion in assets. This includes almost 4 million accounts with Merrill Edge…

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Bank of America appoints president of New Hampshire market

January 13, 2025

Bank of America selected Matt Reilly to serve as president of its New Hampshire market. In this role, he will work with clients, employees and communities…

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Bank of America's CashPro app to surpass $1T in payments

December 17, 2024

Bank of America announced its corporate clients will have surpassed $1 trillion in payment approvals on the CashPro app, a treasury operations app for 2024.

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