Regions Bank claims title as best in Overall Satisfaction

Regions Bank has been named No. 1 in Overall Satisfaction in the JD Power 2025 U.S. Small Business Banking Satisfaction Study, according to a press release.

It earned this honor for showing strong performance in trust, accessibility, consistency, and banking advice to small business owners. It also gained high marks for its employees and customer satisfaction. The study looks at small business customers of banks with at least $60 billion in deposits and 200 branches.

"Earning the top ranking in small-business banking satisfaction is especially meaningful because it comes directly from our customers," John Jordan, head of Consumer Banking for Regions Bank, said in the release. "It is an honor to serve as the hometown bank for more than 300,000 small businesses that are the economic heartbeat of our communities. From family-owned businesses to health care providers, manufacturers, nonprofits and others, small businesses serve a vital role in driving growth and creating jobs throughout the communities we serve."

Regions Bank offers financial services, cash management, lending and digital banking for small businesses.