Bank of America News & Media

Chatbots lead the way in AI banking

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

ATM Marketplace spoke with Bank of America about the Erica chatbot and its continued development as an AI banking tool.

Bank of America survey reveals most small businesses expect revenue growth

May 8, 2024

Most small and mid-sized business owners expect revenue increases in 2024, according to the 2024 Bank of America Business Owner Report. In addition, their…

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Where are bank branches headed?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Bank branches are decreasing in number across the U.S., but this trend doesn't tell the entire story.

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Bank of America delivers grants for art conservation

April 25, 2024

Bank of America has awarded 24 cultural institutions with grants from its 2024 Bank of America Art Conservation Project. First started in 2010, this project…

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Bank of America intros capital connector for small businesses

April 5, 2024

Bank of America introduced its Access to Capital Connector platform to link small businesses owners to community development financial institutions and other…

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Bank of America intros income-focused portfolios

March 28, 2024

Bank of America announced its Merrill investment advisory program is offering new income-focused portfolios for retirees to offer predictable income over a…

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Bank of America intros unified mobile app

March 27, 2024

Bank of America introduced a mobile app that combines five separate apps, Bank of America, Merrill Edge, MyMerrill, Bank of America Private Bank and Benefits…

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Bank of America delivers grant to Horry-Georgetown Technical College

March 8, 2024

Bank of America delivered a $250,000 grant to the Horry-Georgetown Technical College in Mrytle Beach, South Carolina to develop its facilities and attract…

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Bank of America saw 23.4B digital interactions in 2023

February 23, 2024

Bank of America saw more than 23.4 billion digital interactions on its platforms in 2023, an 11% increase year-over-year. These included 10.6 billion proactive…

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Bank of America launches partnership with Starbucks

February 22, 2024

Bank of America has partnered with Starbucks to link its cardholders to Starbucks Rewards. With this partnership, members can earn 2% cash back on top of…

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Bank of America sees growth in employee banking program

February 16, 2024

Bank of America announced more than 450 corporate and commercial customers have enrolled in its Employee Banking and Investing program, which now offers almost…

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Bank of America intros car shopping digital tools

December 1, 2023

Bank of America introduced tools for customers looking to purchase and finance a car. Customers can get prequalified for financing without impacting their…

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Bank of America expects soft economic landing in 2024 despite uncertainty

November 29, 2023

Bank of America Global Research economists and strategists predict that disinflation will continue into 2024 and expect rate cuts to begin midway through the…

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Bank of America expands funding for Veteran Loan Fund

November 13, 2023

Bank of America provided $10 million as an additional funding round for the Veteran Loan Fund, doubling its existing two-year commitment, which has funded more…

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Bank of America announces rewards day

November 1, 2023

Bank of America announced its More Rewards Day to be held on Nov. 9. During this day, credit cardholders will earn extra rewards on purchases, according to a…

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What's new in branch design?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Digital banking is important, but branches also have a role to play. A panel at the Bank Customer Experience Summit in Charlotte, North Carolina took a look at…

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Bank of America's inventors reach 7,000 employees

September 26, 2023

Bank of America announced its inventor base now consists of 7,000 employees globally. These employees have helped Bank of America obtain more than 6,10…

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Bank of America expands maintenance fee waivers

September 25, 2023

Bank of America has expanded its monthly maintenance fee waiver criteria for its SafeBalance account. Accounts that maintain a minimum daily balance of $500 or…

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Bank of America boosts CashPro AI chatbot, intros supply chain service

September 19, 2023

Bank of America improved its chatbot CashPro Chat with propriety AI and machine learning that is also used with its virtual financial assistant Erica. Business…

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Bank of America intros global digital disbursements to Canadian customers

September 15, 2023

Bank of America introduced its Global Digital Disbursements for commercial clients in Canada. This service processes B2C payments and C2B collections using an…

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