Deployment of auto-deposit ATMs on the increase worldwide

February 15, 2016

The number of auto-deposit terminals continues to rise — due at least partly to the central role they play in branch transformation, an RBR report says.

NCR finds something to love (or at least like) in 2015 revenues

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

It was a rough year for profits, but signs of growth suggest that the company is on the right track pursuing the high-margin, software-intensive omnichannel…

4 reasons why the next-gen branch needs self-service coin counting

FIs that consider the service unnecessary could be overlooking benefits that go to the very heart of their branch transformation strategy.

Bank's new self-service kiosk/ATM solution puts customers in control

January 26, 2016

The Nautilus Hyosung digital kiosk can process 107 banking tasks that comprise 90 percent of teller window transactions the company says.

The humble ATM: So much more than a cash machine

The ATM is a touch point — not only for your customers, but also, for your competitors' customers, which makes it an excellent vehicle to highlight your FI's…

First National Bank amps up retail delivery with advanced fintech

January 22, 2016

Initiatives to be rolled out in the first half of 2016 include a fleet of intelligent teller machines, an upgraded mobile banking platform and a product…

PenFed CU continues next-gen trend with new Guam branch

January 19, 2016

Like recently opened facilities in Puerto Rico and Florida, the new location features an open floor plan and state-of-the-art ATMs and ITMs, the CU says.

Deutsche Postbank self-service solutions put control in customers' hands

January 13, 2016

Intelligent deposit ATMs and consulting kiosks from NCR will provide 24/7 access to banking services and information.

PenFed opens next-gen branch in Puerto Rico

January 5, 2016

The war department CU has intro'd interactive devices and an open floor plan in a non-base location to allow convenient access for all members, regardless of…

Utah CU goes high tech at new branch serving U students

December 15, 2015

To cater to a young, tech-oriented demographic, leadership at First Deseret CU chose to outfit the branch with interactive teller machines rather than…

Caffeine-fueled dreams of a new kind of branch

by Tom Harper

What will the branch of the future really look like? Let's think outside the brick-and-mortar box for a moment.

Time to Rethink ATM Management and Monitoring

Moving from Legacy Platforms to an Integrated Multivendor Solution

Presented by ESQ Data Solutions

Vendors change direction amid a changing ATM environment

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

NCR sizes up the impact of a nearly $1B cash infusion from Blackstone and the downsizing of the ATM vendor market from Big Three to Big Two.

New self-service concepts promise a bright future for the ATM

The challenge is to find practical pathways for new ATM capabilities that align with the more efficient, more integrated retail banking model of the future.

Chase rolls out self-service teller units in Oregon

November 30, 2015

The in-branch kiosks allow the user to perform basic transactions, such as cash withdrawals and credit card and mortgage payments.

New study sizes up FIs' branch remodeling plans

November 12, 2015

Digital marketing solutions provider Codigo has released its second annual study examining branch remodeling plans and solutions nationwide.

To TellerInfinity and Beyond ...

November 9, 2015

Beyond Bank has installed Glory's new teller-assisted solution in order to speed up consumer transactions and achieve optimum cash management.

Source Technologies PTM gets mobile wallet, tablet support

October 19, 2015

An embedded NFC device lets customers conduct PTM transactions through apps such as Apple Pay, Android Pay and Samsung Pay, Source Technologies says.

Leveraging innovative technology to transform the branch

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

An panel at BAI Retail Delivery discusses the challenges of getting people, products and processes to work as one and provide the ideal customer experience.

Saskatchewan CU aims to enhance customer experience with VTMs

October 13, 2015

With the transformation of two flagship branches, Affinity Credit Union has become the first Canadian FI to use Diebold 9900 in-lobby tellers.