Glory introduces 'plug and play' electronic teller drawer

October 13, 2015

The Vertera ETD authenticates, counts, validates, stores and recycles deposited banknotes and then dispenses them automatically as needed.

Omnichannel banking, branch transformation and doubling down on your ATM investment

Today's ATMs are valuable customer relationship and marketing vehicles that deliver a winning combination of cost-effectiveness and consumer convenience.

ICX Symposium: The future of customer experience

by Christopher Hall — w, t

The Oct. 27-28 symposium, "Inflection Point: The Future Tech of Customer Experience," will help prepare delegates for the fast-approaching, fully tech-driven…

Poll: In Canada, millennials drive charge toward new banking tech

October 6, 2015

Like their US counterparts, Canadians prefer to do their everyday banking via digital channels, but want to speak with a live person when they have more…

Webinar: ATM management in an omnichannel world

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Just defining 'omnichannel' can be difficult; making it work with the complexities, regulations and security requirements of self-service can be a colossal…

Nationwide, NCR elevate member service with new software, ATMs

September 28, 2015

New ATM and software solutions allow Nationwide Building Society to focus on next-gen online and mobile services that meet member needs, NCR says.

The omnichannel imperative

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a panel discussion at the ATM & Mobile Summit, bankers talk about the forces and technologies that are driving institutions to deliver a seamless customer…

Facilitated Rural Branches: An ATM-centric idea rural India can bank on

In rural villages where the nearest ATM might be a 15-minute bus ride away and branch setup is not viable, FRBs can be a cost-effective alternative.

Nedbank adds 250 teller cash recyclers in branch transformation effort

August 7, 2015

The NCR machine automates the acceptance, authentication and validation of bank notes and makes them instantly available for dispensing to customers.

Bridging the 'transformation gap' with video teller [infographic]

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Traditional and digital banking customers want different things from a branch; a VTM allows an FI to serve both in a single, cost-effective environment.

Fiserv, Fujitsu to offer PalmSecure customer ID in branches

July 27, 2015

Banks that integrate the secure palm vein biometrics solution into their DNA IT platform will be better able to protect their customers from fraud, the…

Breaking the ice: The US meets cash recycling ATMs (finally)

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With the launch of what they believe to be the nation's first cash recycler in New York City, Elan and Hyosung say the US market is warming up at last to the…

Barclays machine moniker misfire has Brits bristling

July 22, 2015

Naming your car: Acceptable. Naming your self-services devices: Not.

Oman Arab Bank puts focus on customers with omnichannel solution

July 13, 2015

The bank will use NCR Aptra Activate to migrate to a consumer experience software platform that seamlessly integrates with the bank's current infrastructure.

2015 ATM and Self-Service Software Trends

In its eighth installment, the "ATM and Self-Service Software Trends 2015" guide moves in an exciting new direction by focusing keenly on the survey responses…

Presented by KAL ATM Software GmbH

Elan, Hyosung partner in branch transformation solution

June 22, 2015

The companies say they have joined forces to deliver cash recycling functionality for ATMs in North America.

Desert Schools FCU, Diebold partner in branch transformation effort

June 19, 2015

Diebold worked with Arizona's largest locally based CU to modify processes, customize staff training and implement branch automation technology, the company…

GRG, DongA Bank collaborate on 24/7 Auto Banking branches

June 9, 2015

Supported by GRGBanking cash recyclers, the self-service facilities offer more than 100 transaction types in a secure, comfortable setting, the company says.

Source Technologies Series-8 PTM delivers exact cash — and more

June 5, 2015

The company says its personal teller machine is capable of automating almost any transaction typically provided by tellers, including official check issuance.

Saudi bank taps Diebold for deposit automation initiative

May 28, 2015

In a kingdom where cash dominates and 70 percent of banking transactions take place in a branch, the Islamic FI hopes to divert customers to ATMs.