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Branch Transformation News & Media

Diebold expands self-service line with 3500 and 3700 ATM series

December 11, 2014

The two new series provide enhanced self-service efficiencies, along with with multifunction cash recycling and streamlined security, the company says.

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Source Technologies expands customer base in 2014

December 11, 2014

The company says it has signed more than 100 new customers in 2014 for its transactional kiosk and magnetic ink character recognition printing solutions.

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Transforming self service: 'It's not a short journey'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A panel of first movers in ATM innovation and branch transformation share some of the learnings they've acquired along the way.

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Ohio Valley Bank, Hyosung create transformed model for new branch

November 14, 2014

The community bank will implement video banking and other technologies in order to streamline daily branch operations and place additional focus on the…

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Source Technologies debuts personal teller solution at BAI

November 13, 2014

The new self-service device features customizable customer authentication and multidenomination cash acceptance and dispensing.

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New guide defines best practices in branch transformation

November 4, 2014

The guide offers recommendations designed to help banks around the globe 'optimize their transformational strategies.'

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ATM enclosure access: Three problems, one solution

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

FIs, CIT providers and IADs all face issues of key management, custodian authorization and security integration. One company says it has a solution for all.

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Instant issuance yields big boost in exchange revenue for New Jersey FI

October 27, 2014

First-month payment card exchange revenue increased 7.32 percent year over year at Atlantic Stewardship Bank after it implemented Card at Once.

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Study: Banks will invest $16B in branch transformation in 2017

October 27, 2014

Key success factors include differentiation within the branch network, improved customer experience, and ability to perform standard transactions quickly and…

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CheckAlt automates ATM terminal reconciliation for faster settlement

October 3, 2014

The new service was developed to help FIs find and fix check reconciliation issues with less effort and fewer resources.

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GRG Global Customer Exchange examines the future of banking

October 1, 2014

The annual event offered a platform for the discussion of the issues, trends and technologies now influencing the provision of financial services.

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Parabit tops 5k milestone with anti-skimming solution

September 29, 2014

The ACS-1E company's card access control system provides access control for ATM lobbies, vestibules and night drops.

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For the self-service branch, the future is now

The continuing recognition of the importance of the branch is reflected by the willingness of financial institutions across the world to invest at record…

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EthSwitch, BPC partner to create national switch infrastructure for Ethiopia

August 29, 2014

BPC's SmartVista will provide a central transaction switching platform to give customers access to their money and other financial services regardless of home…

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Bank of Jinzhou launches 'sub-branch' concept with Huawei VTM

August 29, 2014

BOJ plans a broader rollout of the device in airports, metro stations, business districts and residential communities, where they will serve as 'unattended…

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CaixaBank to invest $659 million in next-gen ATMs

August 28, 2014

CaixaBank, Spain's largest ATM network operator, intends to start installation of its new generation ATMs this year; the process will take 10 years to complete.

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Philly CU's four new branches to feature self-service format

August 26, 2014

Auto-deposit ATMs, in-lobby teller terminals and cash recyclers will support a transformed branch model for Citadel, a $2 billion FI serving 160,000 members.

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Mercator issues ATM market benchmark report for 2014

August 19, 2014

The new report finds that, in many markets, added functionality at the ATM has made it a hub for self-service and assisted-service banking.

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Colombia's largest ATM network switches to remote key loading

August 14, 2014

The solution eliminates the time and expense of manual key-loading at the ATM with a two-person team.

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Bankia Spain, Diebold embark on multiyear channel transformation project

August 8, 2014

Diebold will assist Bankia, one of Spain's largest banks, to reduce the complexity of managing its multivendor fleet of ATMs.

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