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Branch Transformation News & Media

What's the difference between ATMs and kiosks?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Despite the crossover in functionality, features, and tools, the ATM and self-service kiosk worlds remain separate. This raises a key question: what's the…

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Huntington National Bank opens branch in South Euclid, Ohio

December 19, 2025

Huntington National Bank opened a branch in South Euclid, Ohio. This branch offers full-service banking with tellers, private bankers and ATMs, according to a…

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Members approve Digital Federal Credit Union, First Tech Federal Credit Union merger

December 19, 2025

First Tech Federal Credit Union members have approved the merger with Digital Federal Credit Union. The two entities will combine on Jan. 1, 2026 under the…

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Navigating bank customer experience pain points

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

In today's episode of the Bank Customer Experience podcast, Brian McEvoy, chief retail banking officer at Webster Five, joined Bradley Cooper to discuss how…

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Remote hosting will transform ATMs

by Leland Englebardt — President, e-squared systems, Inc.

It's high time for the ATM industry to leverage cloud-based technology to streamline its operations and diversify its services.

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Where's ATM, self-service software headed in 2026?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A live webinar sponsored by KAL and hosted on ATM Marketplace highlights top insights from the 2025/26 ATM & Self-Service Software Trends Report.

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2025/26 ATM & Self-Service Software Trends

Our deep-dive report unpacks the data that shows 58% of banks are seeing overall ATM usage increase and a remarkable 51% are now more reliant on ATMs to serve…

Presented by KAL ATM Software GmbH

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Finding the balance between AI, personal touch in banking

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How can big and small banks use AI without losing the personal touch? Mack Turner, analyst and expert, discusses in today's podcast episode.

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PNC to open 300-plus branches by 2030

November 7, 2025

PNC Bank plans to open more than 300 branches by 2030. This is a major increase from its previous plans in November 2024 of opening 100 branches and renovating…

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Kuwait Finance House selects NCR Atleos to add AI avatar at kiosks

November 4, 2025

Kuwait Finance House recently integrated AI avatars into its account service kiosks at branches via a partnership with NCR Atleos. These avatars answer…

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Shared Branch network celebrates 50th anniversary with tech, personalized banking

Founder of the Shared Branch network of credit unions Velera is celebrating the network's 50th anniversary by providing advanced tools to credit unions like…

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Academy Bank opens branch in Littleton, Colorado

November 4, 2025

Academy Bank, a subsidiary of Dickinson Financial Corp, opened a branch in Littleton, Colorado. This is its second location in the town and its 28th overall in…

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AI, omnichannel strategies provide secret sauce for banking

by Mark Aldred — Head of Sales, Auriga

AI and omnichannel strategies are transforming banking by enabling banks to provide more personalized, efficient, and resilient services than ever before.

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Bank AlJazira selects Diebold Nixdorf's self-service software

October 30, 2025

Bank AlJazira, based in Saudia Arabia, selected Diebold Nixdorf's VCP-Lite 7 self-service software on Microsoft Windows 11, which is part of the Vynamic…

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Wells Fargo opens campus in Irving, Texas

October 29, 2025

Wells Fargo has opened its 850,000-square-foot campus in Irving, Texas. It will have 4,500 employees in a collaborative environment, according to a press…

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Bank of America appoints community relations manager

October 28, 2025

Bank of America appointed Maria Serravalle as community relations manager for the Detroit market. She takes over for Dwanette Williams who is joining the…

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Enterprise Bank & Trust acquires 12 branches from First Interstate Bank

October 23, 2025

Enterprise Bank & Trust has acquired 12 branches from First Interstate Bank, consisting of 10 branches in Arizona and two in Kansas. The bank will gain…

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Cash in the digital age: How utility ATM networks sustain financial access worldwide

This paper delves “behind the velvet curtain” to define the utility ATM network and examine the state of play in the US and more than a dozen other nations. No…

Presented by NCR Atleos

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Allpoint Wireless Solutions and Services

Allpoint Wireless delivers reliable, industrial-grade wireless hardware and cloud tools for connectivity, monitoring, and remote management. With…

Presented by Allpoint Wireless

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TD Bank selects flood prevention panels for ATMs, entryways

October 16, 2025

TD Bank partnered with Flood Risk America to upgrade its ATMs and entryways with flood protection solutions. This is to help protect the machines from water…

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