RBR report: Glory owns largest share of teller assist market

April 17, 2015

In the research firm's biannual report on current TAU deployments around the world, Glory gets the ... er, glory.

Study: 'Teller Automation and Branch Transformation 2015'

March 19, 2015

A new report from RBR examines the different approaches financial institutions are taking to the task of branch transformation.

Tellers, toil and technology

Innovative technology — such as that now being introduced in ATMs — is displacing workers to new jobs rather than replacing them entirely.

FTSI inaugurates executive experience center

February 6, 2015

The facility features a range of NCR hardware and software, plus FTSI branch security, signage, branding, and service solutions.

TD putting 'Smart ATMs' to the test in Canada

January 23, 2015

The ATMs offer enhanced withdrawal and deposit functionality; TD says that early feedback from users has been positive.

New research weighs importance of systems monitoring for FIs

January 13, 2015

A new research note from Mercator demonstrates why advanced systems monitoring is essential for FIs' increasingly complex IT infrastructure.

Cash Connect and Loomis Integrate Ticketing Systems Adding Efficiency to Vault Cash Management Process

Cash Connect and Loomis today announced the completion of a system integration that will bring added efficiency to the Vault Cash management process.

CI Tech launches new banknote processing line

January 2, 2015

A key component of the CI Note Line modular product family is a recycling device for automated banknote processing.

ARCA acquires Italian cash automation company

December 30, 2014

The combined company will provide banking and retail clients with customer-driven solutions based on the latest technology, ARCA says.

Commerzbank video teller project captures IT innovation award

December 22, 2014

GRGBanking supplied video teller machines for the project, which was one of four chosen from among 40 entries in the banking IT category.

Diebold expands self-service line with 3500 and 3700 ATM series

December 11, 2014

The two new series provide enhanced self-service efficiencies, along with with multifunction cash recycling and streamlined security, the company says.

Source Technologies expands customer base in 2014

December 11, 2014

The company says it has signed more than 100 new customers in 2014 for its transactional kiosk and magnetic ink character recognition printing solutions.

Transforming self service: 'It's not a short journey'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A panel of first movers in ATM innovation and branch transformation share some of the learnings they've acquired along the way.

Ohio Valley Bank, Hyosung create transformed model for new branch

November 14, 2014

The community bank will implement video banking and other technologies in order to streamline daily branch operations and place additional focus on the…

Source Technologies debuts personal teller solution at BAI

November 13, 2014

The new self-service device features customizable customer authentication and multidenomination cash acceptance and dispensing.

New guide defines best practices in branch transformation

November 4, 2014

The guide offers recommendations designed to help banks around the globe 'optimize their transformational strategies.'

ATM enclosure access: Three problems, one solution

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

FIs, CIT providers and IADs all face issues of key management, custodian authorization and security integration. One company says it has a solution for all.

Instant issuance yields big boost in exchange revenue for New Jersey FI

October 27, 2014

First-month payment card exchange revenue increased 7.32 percent year over year at Atlantic Stewardship Bank after it implemented Card at Once.

Study: Banks will invest $16B in branch transformation in 2017

October 27, 2014

Key success factors include differentiation within the branch network, improved customer experience, and ability to perform standard transactions quickly and…

CheckAlt automates ATM terminal reconciliation for faster settlement

October 3, 2014

The new service was developed to help FIs find and fix check reconciliation issues with less effort and fewer resources.