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Branch Transformation News & Media

Why banks need to rethink their approach to the cloud

This white paper discusses the challenges and opportunities of using the cloud to improve ATM customer services. Download it for free.

Presented by Auriga

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NCR turns the page on a challenging year

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a late afternoon earnings call on Feb. 8, NCR Corp. delivered the final word on disappointing earnings results for 2017, and described some of the…

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An oasis in the cash desert: How UK FIs can reinvent the ATM channel

The U.K. banking industry is being challenged to allay consumers' fears over the loss of thousands of branches, while keeping free ATMs profitable enough to…

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Glory, Millenniumbcp roll out Tellerfinity assisted service

February 8, 2018

Glory, a provider of cash technology solutions, has announced that Millenniumbcp, one of the largest private banks in Portugal with more than 600 branches…

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Diebold Nixdorf, U.S. Bank showcase 'connected commerce' at Super Bowl Live

February 2, 2018

Diebold Nixdorf has partnered with U.S. Bank to showcase the future of banking in advance of Super Bowl LII, which will take place Feb. 4 at U.S. Bank Stadium…

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Chase to open 400 branches; Wells to close twice as many

January 26, 2018

JPMorgan Chase has announced that it intends to expand its branch network into new U.S. markets, opening up to 400 new branches over the next five years. These…

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ATMIA 2018 conference offers a view to the decade ahead in ATM innovation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

After a year spent celebrating the 50th anniversary of the ATM, this year's ATMIA US conference theme, "Innovate and Succeed: The Next Decade for ATMs," serves…

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Video: Should payments providers adopt a single mobile platform?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Some fintech pundits believe that mobile payments players must adopt a single, universal platform as a solid push-start toward global ubiquity. On the other…

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Keeping up with consumers: Is it really worth the hassle?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Panelists at this week's Consumer Electronics Show in Las Vegas drew an SRO crowd for "Never talk to a human again," a discussion of heightened consumer…

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NCR technology powers Philippine FI's 1st all-digital branch

January 11, 2018

NCR Corp. and Union Bank of the Philippines have announced the unveiling of the first prototype branch under the bank's digital transformation strategy.

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What trends should banks be aware of as we move into 2018?

We expect to see a few large changes in 2018, all centered around digital transformation and self-service software.

Presented by Auriga

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Auriga Branch Transformation 2017

David Smith from Auriga speaks to us at Branch Transformation 2017. He discusses with Fintech Finance about Branch Transformation, current projects and…

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The ATM is dead ... long live the ATM!

Tabloid newspapers across the world have speculated over the future of the ATM, debating everything from integration with AI and robotics down to whether there…

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POPin Video Banking picks up California credit union

December 19, 2017

POPin Video Banking Collaboration, an interactive mobile video banking solution, has partnered with South Bay Credit Union in Redondo Beach, California, to…

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Banking in depth: Embracing disruption, transformation and high-touch customer experience

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

During the Bank Customer Experience Summit in Chicago this fall, Charles Liu, chief of branch transformation, ATM innovation and market planning at Bank of…

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ATM cash withdrawal volume grows 6 percent in 2016

December 15, 2017

In 2016, the number of cash withdrawals at ATMs worldwide was 107 billion, a 6 percent increase over 2015.

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How to grow a financial institution in an era of uncertainty

Customer expectations for omnichannel engagement and the move toward open banking can be viewed as challenges, but they can also be seen as opportunities for…

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FIs to funnel spending into fight against digital channel fraud

November 20, 2017

Mobile and online are emerging as financial institutions' most convenient and least expensive delivery channels, but both face a major challenge: fraud.

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Zenmonics, Celeriti integration accelerates digital transformation for FIs

November 14, 2017

Zenmonics, a provider of software that supports all channels in a financial institution on a single platform, has formed a strategic relationship with…

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Brazil gets its first digital branch with help from Diebold Nixdorf

November 7, 2017

Saque e Pague, a Brazilian multiple-service self-service network, is partnering with Diebold Nixdorf to create a digital bank branch, according to a press…

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