Branch Transformation News & Media
How financial institutions can build trust with digital signage
by Sean Matthews — President & CEO, Visix, Inc.
Consumers are most likely to trust a financial institution that provides them with reliable information and services in a timely fashion; digital signage can…
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Auriga helps Millennium BCP to create next-generation branches
December 11, 2018
Portugal’s largest private bank has undertaken an extensive branch transformation project, and has called upon Auriga to provide the software that will drive…
read nowWells Fargo firing regional branch managers linked to fake account scandal
December 7, 2018
A little more than two years after the fake account scandal broke at Wells Fargo, and on top of the firing of approximately 5,300 employees linked to the…
read nowElavon partners with GeorgiaTech incubator program to support fintech innovation
December 7, 2018
Elavon, a global payments provider and subsidiary of U.S. Bancorp, has announced a three-year financial commitment to financial and payments technologies…
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Open banking, fintechs and the shape of things to come
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
At the Bank Customer Experience Summit this fall in Chicago, Ryan Tuttle of Euromonitor International spoke with Tim Tang, director of enterprise solutions at…
watch nowAccenture acquires Italian bank tech provider SEC Servizi
December 4, 2018
The Intesa Sanpaolo Group and Accenture have completed the banking group's sale to Accenture of its 80.8 percent interest in SEC Servizi Spa, a company that…
read nowEmerico unveils R35 self-service robot for banking environments
November 27, 2018
Emerico, a U.S.-based provider of banking and retail technology, has unveiled its R35 self-service robot. The R35 is the latest addition to a line of Emerico…
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More payoff, less pain: How established banks and emerging tech companies can partner and win
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Nearly everyone agrees that technology is changing banking. It's also safe to say that many banks are partnering with technology companies to improve…
read nowUAE bank achieves rate of 92 percent for transaction automation
November 19, 2018
Mashreq Bank, the oldest financial institution in the United Arab Emirates, has announced that it intends to make use of digital technologies in every possible…
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How HSBC Bank used a smartwatch to boost in-branch customer interaction
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
As part of its digital banking transformation initiative, HSBC partnered with Samsung to explore the use of smartwatches in bank branches.
read nowAmericans mostly happy with their FI's online, mobile experience
November 16, 2018
Almost all Americans (93 percent) rate their bank's online and mobile app experience as "excellent," "very good," or "good," according to a new survey…
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Banks and fintechs: Enemies, frenemies or friends?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
In some instances, fintechs have challenged established financial institutions and disrupted longstanding service delivery systems. More recently, though…
read nowCummins Allison intros coin redemption rental program for FIs
November 15, 2018
Cummins Allison, a provider of ATMs and coin, currency and check-processing technology, has rolled out a new rental program that makes it easier for financial…
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Discover sees partnerships driving digital financial networks
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Roger Hochschild, the recently installed president and CEO at Discover, says that his vision for the company is to be a leading direct bank and payments…
read nowEpson, Atris roll out printers, teller devices at Alabama bank branches
November 12, 2018
Epson America Inc. and Atris Technology, a developer of financial automation software, have completed their deployment of 250 Epson OmniLink TM-27OII-DT…
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Banco Popular de Puerto Rico strives to make banking easier for customers
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Like many banks, Banco Popular has discovered the need for an agile structure that allows the institution to serve customers who are comfortable with…
read nowPOPin Video Banking Collaboration announces new name, new customers
November 2, 2018
POPin Video Banking Collaboration, an interactive mobile video banking solution, announced it has changed its name to POPio Mobile Video Cloud. The change…
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First look: 2018 ATM and Self-service Software Trends
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
The ATM industry's most popular report was released today and is now available for free download. Here's an excerpt ...
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Banco BPI aims to automate 100 percent of teller transactions in 2019
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Lisbon, Portugal-based Banco BPI has revamped its branches with a focus on self-service. BPI believes that automating transactions allows the sales team to…
read nowPortugal's Banco BPI turns to Diebold Nixdorf for advanced ATMs
October 11, 2018
Portugal-based Banco BPI, a member of the CaixaBank Group, has partnered with Diebold Nixdorf to roll out advanced ATMs at the bank's branches.
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