5 tips for enhancing the in-branch video banking experience

by Mark Aldred — Head of Sales, Auriga

Even in the age of online banking, there is nothing like speaking to an actual person. Auriga's Mark Aldred steps us through how to implement video banking in…

Rural areas hardest hit by branch closings, the Fed says

November 27, 2019

More than half of U.S. counties lost access to bank branches between 2012 and 2017, with rural consumers hardest hit by the decline, the Federal Reserve said…

Britain's TSB Bank to shutter 82 branches

November 27, 2019

Britain's TSB Bank announced Monday that it will close 82 branches next year in an effort to reduce costs by 100 million pounds ($128 million).  

People's United Bank to close 18 branches in Connecticut

November 22, 2019

People's United Bank will close 18 branches across Connecticut between now and April. Most of the closings will be in the Hartford area. 

Taiwan's financial regulator: ATMs won't disappear, they'll just become smarter

by Amy Castor — Editor, Networld Media Group

November 20, 2019

Taiwan has been pushing toward cashless payments. However, its financial regulator reassured citizens on Tuesday, that despite those efforts, ATMs will not…

4 ways banks can prepare staff for next-gen ATM technology

by Rebecca Cicarelli — Marketing Director, BranchServ

Swapping out long-standing and reliable ATM equipment for state-of-the-art technology that's new and unfamiliar may not come easy, especially for staff.

Singapore's DBS Bank to shut down all its ATMs in Taiwan

November 18, 2019

Singapore's DBS Bank has decided to shut down all of its ATMs in Taiwan by early next year as its clients shift to online services and paying with cards.

As banks transition to digital, ATMs become crucial customer touch points

by Amy Castor — Editor, Networld Media Group

Experts believe that banks of tomorrow will be "phygital," a merger of the physical and digital worlds. Taking a central role in this transformation will be an…

Presented by Hyosung

CIBC's Martinez-Moreno: 'Bank user-experience will be key in digital transformation'

Leslie Martinez-Moreno, senior manager of user experience and design at CIBC, sat down with Tim Tang of Hughes, to discuss the role of design and user…

US Bank strikes ATM branding deal with Cardtronics in North Carolina

October 24, 2019

As it enters the North Carolina market, U.S. Bank has been working with Cardtronics to place its brand on ATMs located inside CVS Pharmacy stores across the…

Link head of strategy: 'Contactless cards driving move away from cash in UK'

by Amy Castor — Editor, Networld Media Group

Graham Mott, head of strategy at Link, which oversees the U.K.'s network of ATMs, believes that contactless cards are behind the globe's shrinking reliance on…

US Bank to cull thousands of workers, keep branches

October 22, 2019

U.S. Bancorp is planning to cut thousands of branch workers as it transitions into a digital world, according to a report in Bloomberg. 

Bankmed to deploy Diebold Nixdorf's DN Series ATMs in Lebanon

October 17, 2019

ATM manufacturer Diebold Nixdorf announced today that Bankmed will be the first bank to deploy its new DN Series of ATMs in Lebanon. 

How to go beyond the mobile app during the transition to digital banking

by David Jones — Editor, Networld Media Group

A successful transition to mobile banking requires a seamless, intuitive UX built into a mobile app. But the evolution from bricks-and-mortar to digital…

Barclays to no longer allow cash withdrawals at UK Post Offices

October 8, 2019

U.K. lender Barclays is launching a new cashback scheme next year that allows people to withdraw money at small businesses in remote towns. The bank has also…

ATM Marketplace: September Top 5

by Amy Castor — Editor, Networld Media Group

September was a busy month. Three DN Intersect stories made our list of the Top 5 features of the month, along with two other stories addressing the future of…

7 Easy Tips for Banks to Appeal to Generation Z

Find out the various characteristics of this generation of digital natives, including the challenges that come with both acquisition and retention.

Presented by Auriga

Deutsche Bank study shows rural areas seeing lower branch traffic

October 2, 2019

A report by Deutsche Bank shows that urban and rural areas show considerable differences in branch activity, which may exacerbate a recent trend of bank…

JPMorgan Chase exec sees digital banking, branch experience working as one

by David Jones — Editor, Networld Media Group

Marbue Brown, head of customer experience for consumer banking and wealth management at JPMorgan Chase, said that millions of people want a combination of the…

Diebold top exec boasts ATMs are market's 'most secure'

by Amy Castor — Editor, Networld Media Group

At Diebold Nixdorf's recent DN Intersect event in Los Vegas, ATM Marketplace sat down with the company's director of systems security to talk about how the new…