How retail banks can speak to the customer experience

by Janet Hawkins — CEO & Founder, Opterus Inc

Janet Hawkins, president and CEO at Opterus, explains why retail banks need to continue ensure bank associates have the necessary tools that allow them to…

Avant completes spinoff from Amount

February 6, 2020

Avant, a Chicago-based consumer lending platform, has completed its spinoff from Amount, a SaaS business that helps financial institutions transform their…

Bank of Ireland, AIB put non-branch ATMs up for sale

January 31, 2020

Bank of Ireland and AIB Group are exploring the sale of their non-branch ATMs, part of a wider trend in the banking industry to outsource management of ATM…

Mobile payments gaining momentum, but Deutsche Bank says don't sleep on cash

by David Jones — Editor, Networld Media Group

A new report from Deutsche Bank says that mobile payment adoption will surge in the next five years, but cash will remain a critical part of many economies. In…

Banking Technology Trends Set to Shape 2020

Download the white paper to find out the top 5 banking trends that will define the industry throughout the year and how banks need to prepare.

Presented by Auriga

Lloyds Banking Group to shut 56 branches by October 2020

January 30, 2020

Lloyds Banking Group confirmed that it will close 56 bank branches across the U.K., as customer preferences continue to move toward digital banking and reduced…

India's ICICI bank unveils cardless ATM transactions using mobile app

January 24, 2020

India's ICICI Bank rolled out Cardless cash withdrawals, that allows customers make ATM withdrawals using their IMobile banking app, with no need to use a…

The Value of Investing in In-branch Video Banking

As banks pilot or expand their video banking plans, what should they consider? Follow 5 easy tips.

Presented by Auriga

Temenos launches SaaS banking service in US to speed digital transformation

January 21, 2020

Temenos AG, a Geneva-based banking software company, announced the launch of its banking-as-a-service platform in the U.S., which it says can help launch a…

How can Banks use Technology to Humanise Services?

How can banks use technology to humanise their services and be more empathetic? This white paper considers some of the likely steps.

Presented by Auriga

Raisin acquires Choice Financial to let US banks offer customized savings accounts

January 15, 2020

Raisin, a Berlin-based wealth management platform, agreed to buy Choice Financial Solutions, a software firm that will allow American banks and credit unions…

Temenos launches cloud-based banking distribution services

January 14, 2020

Temenos, a Switzerland-based banking software developer, announced the launch of Temenos Infinity Distribution Services, a suite of cloud-based banking…

Capital One's Winninger addresses the bank cafe experience

Reimagining the in-branch customer experience has become an increasingly important challenge amid the rise of mobile banking an alternative payment options.

4 Belgian banks plan to roll out shared ATM network

January 10, 2020

Four Belgian banks, including Belfius, BNP Paribas Fortis, ING and KBC, have announced plans to launch a bank-neutral ATM network starting in 2021, which…

NEC unit Banqsoft acquires E Foqus financial software business

January 7, 2020

NEC Corp. announced that Banqsoft, a Norway-based subsidiary of its Denmark-based KMD unit, has acquired part of Danish software firm E Foqus, specifically the…

HSBC limits access to certain Hong Kong branches, ATMs due to protests

January 7, 2020

HSBC confirmed that it has taken reduced hours at some self-service machines and branches in Hong Kong to protect facilities due to the ongoing pro-democracy…

Merging digital and in-person services for the next generation of banking customers

It’s important for banks to understand the demands of Gen Z consumers and plan ahead, in order to provide the services and capabilities that this next wave of…

BBVA launches sales on Amazon with eye towards financial products

January 2, 2020

BBVA, the Spanish banking group, has launched a plan to sell products on Amazon, starting with renowned restaurant El Cellar de Can Roca, part of a larger plan…

Hyosung bets big on cash recycling with MX8000 series ATMs

by Amy Castor — Editor, Networld Media Group

ATM manufacturer Hyosung America launched three new ATM recyclers, completing its MX8000 family and bringing the total number of ATMs in the series to nine.

Why IADs need to pay close attention to next-gen ATM

by Amy Castor — Editor, Networld Media Group

Donna Embry is the SVP of global payment strategies at Evolve Bank & Trust, and she's involved with next-gen on multiple levels. ATM Marketplace spoke with her…