Diebold Nixdorf, Belfius Bank partner to simplify ATM channel management, streamline operations

May 7, 2019

Diebold Nixdorf Inc. has announced an expanded partnership with Belgian-owned Belfius Bank and Insurance to simplify ATM channel management, streamline…

KeyBank, Diebold Nixdorf expand digital transformation partnership

April 25, 2019

Diebold Nixdorf Inc. has announced a continued collaboration with KeyBank NA to digitally transform more than 1,400 ATMs in the bank's network. 

US Bank to expand retail banking to Charlotte, North Carolina

April 23, 2019

Minneapolis-based U.S. Bank is preparing to tread on Bank of America's turf with the opening this fall with a branch in Charlotte, North Carolina, its first in…

NBT Bank, Fiserv team to deliver digital services tailored to customer needs

April 18, 2019

Fiserv Inc., a provider of financial services technology solutions, has announced the implementation of its Fiserv Architect digital banking service for New…

Bank Customer Experience Awards competition now open

The annual awards honor financial institutions and fintech providers whose unique strategies and technologies are heightening the consumer experience.

BofA announces addition of enhanced ATMs, expansion of branch network

April 9, 2019

Bank of America has announced plans to add more than 2,700 enhanced ATMs to its network over the next three years, according to a press release.

AI and video banking join forces

With technology, one plus one is often greater than two. AI and video technologies complement one another perfectly, and combining them can deliver tremendous…

Chase to open 90 branches in 9 new markets starting this summer

March 20, 2019

Chase plans to expand its retail branches into nine top U.S. markets in 2019, while continuing to open dozens of new branch locations in greater Washington…

VSoft intros flexible, comprehensive core platform

March 19, 2019

VSoft Corp., a provider of information and technology solutions for financial institutions, has launched Wings, a flexible, comprehensive core processing…

HSBC launches wider branch rollout of Pepper the robot

March 8, 2019

HSBC Bank USA N.A. and SoftBank Robotics America, the North American arm of SoftBank Robotics Group, have announced they will begin a wider rollout of Pepper…

POPio Mobile Video Cloud adds transaction-based banking with remote deposit

March 6, 2019

POPio Mobile Video Cloud, the industry's first interactive mobile video banking solution, now has an in-video chat integration-ready remote deposit capture…

Study examines trends in branch transformation and self-service

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Our newly released free report investigates international trends and practices in branch transformation and highlights the self-service technology that…

Branch Transformation for Financial Institutions: An Industry Guide

ATM Marketplace surveyed financial institutions (FIs), worldwide and conducted detailed interviews with leading European and North American FIs and consultants…

Presented by Auriga

How Republic Bank is shaping the in-branch digital experience

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Trying to choose from an infinite variety of technology tools available to FIs can be overwhelming, Madhu Reddy, senior vice president and chief information…

Kuwait bank taps TrueConf for virtual banking system

February 7, 2019

Commercial Bank of Kuwait deployed TrueConf's video banking system to connect 68 remote bank branches with headquarters and enable communication between…

Now trending in the banking industry

Banking had a big year in 2018 as challengers began to push past being tech-y niche offerings to become mainstream providers. What might 2019 bring? Here are a…

Delivering the ultimate customer experience across banking touch points

At the Bank Customer Experience Summit last fall, Andrea Boone, executive director of FSO digital at EY, spoke with Tim Tang, director of enterprise solutions…

Cummins Allison helps New York FCU grow with self-service technology

January 9, 2019

Cummins Allison, a provider of ATMs and coin, currency and check-processing technology, has teamed with Ogdensburg, New York-based St. Lawrence Federal Credit…

Maintaining Security in an Insecure World

Consumers are increasingly demanding online and mobile financial products to support their digital lifestyles. Is your financial institution prepared to ensure…

How digital signage can enhance the bank customer experience

by Debbie Wilson-DeWitt — Marketing Communications Manager, Visix, Inc.

Digital signage isn't just about delivering dazzling experiences; it's also about building a closer and more mutually beneficial relationship between the…