Americans mostly happy with their FI's online, mobile experience

November 16, 2018

Almost all Americans (93 percent) rate their bank's online and mobile app experience as "excellent," "very good," or "good," according to a new survey…

Banks and fintechs: Enemies, frenemies or friends?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In some instances, fintechs have challenged established financial institutions and disrupted longstanding service delivery systems. More recently, though…

Cummins Allison intros coin redemption rental program for FIs

November 15, 2018

Cummins Allison, a provider of ATMs and coin, currency and check-processing technology, has rolled out a new rental program that makes it easier for financial…

Discover sees partnerships driving digital financial networks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Roger Hochschild, the recently installed president and CEO at Discover, says that his vision for the company is to be a leading direct bank and payments…

Epson, Atris roll out printers, teller devices at Alabama bank branches

November 12, 2018

Epson America Inc. and Atris Technology, a developer of financial automation software, have completed their deployment of 250 Epson OmniLink TM-27OII-DT…

Banco Popular de Puerto Rico strives to make banking easier for customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Like many banks, Banco Popular has discovered the need for an agile structure that allows the institution to serve customers who are comfortable with…

POPin Video Banking Collaboration announces new name, new customers

November 2, 2018

POPin Video Banking Collaboration, an interactive mobile video banking solution, announced it has changed its name to POPio Mobile Video Cloud. The change…

First look: 2018 ATM and Self-service Software Trends

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The ATM industry's most popular report was released today and is now available for free download. Here's an excerpt ...

Banco BPI aims to automate 100 percent of teller transactions in 2019

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Lisbon, Portugal-based Banco BPI has revamped its branches with a focus on self-service. BPI believes that automating transactions allows the sales team to…

Portugal's Banco BPI turns to Diebold Nixdorf for advanced ATMs

October 11, 2018

Portugal-based Banco BPI, a member of the CaixaBank Group, has partnered with Diebold Nixdorf to roll out advanced ATMs at the bank's branches.

Banco BPI, Diebold Nixdorf partner to deliver advanced self-service experience

October 9, 2018

Banco BPI, a Portuguese retail bank in the CaixaBank Group, has partnered with Diebold Nixdorf to offer its customers cash recycling and advanced transactions…

5 questions to consider about financial instant issuance

According to research from Aite Group, more than half of all financial institutions will offer FII by 2021. Wondering what’s fueling the transition from a…

[WEBINAR] 2018 ATM and Self-service Software Trends and Analysis

Marylin Bell, Head of Marketing at KAL and Suzanne Cluckey, Senior Editor of Networld Media Group publications ATM Marketplace and World of Money, look at…

Presented by KAL ATM Software GmbH

The wrap from BCX: Mobile banking and payments, AI, and the future of it all

by Will Hernandez — Editor, NetWorld Media Group

Will Hernandez, editor of ATM Marketplace sister publication Mobile Payments Today, offers a wide-ranging view of topics and talking points from the 2018 Bank…

Rapid-fire: Bankers tackle big issues during the BCX Summit

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Literally speaking, there was no round table in the Bankers Rapid-fire Roundtable session at the Bank Customer Experience Summit. However, there were bankers…

Wells Fargo to shrink workforce by up to 10 percent

September 25, 2018

Wells Fargo & Co. CEO Tim Sloan announced on Thursday in a companywide town hall meeting that the company will trim 5 percent to 10 percent of its total…

5 takeaways from the 2018 Bank Customer Experience Summit

by Will Hernandez — Editor, NetWorld Media Group

An overarching theme from this year's event in Chicago was how banks will take advantage of the data provided by AI initiatives to enhance the bank customer…

People's United Bank taps Zenmonics for omnichannel digital account acquisition platform

September 20, 2018

Bridgeport, Connecticut-based People's United Bank has tapped Zenmonics, provider of an omnichannel banking platform to transform digital account acquisition…

Banking, fintech innovators recognized with Bank Customer Experience awards

Networld Media Group, publisher of ATM Marketplace, Mobile Payments Today and World of Money, presented four awards on the evening of Thursday, Sept. 13…

CBW Bank sharpens focus on digital banking, fintech collaboration

by Will Hernandez — Editor, NetWorld Media Group

Suresh Ramamurthi, chairman and CTO of CBW Bank, opened the annual Bank Customer Experience conference with a keynote speech detailing his financial…