Suspect killed in hostage event at Chase branch in Bakersfield, California

June 3, 2026

A suspect was shot and killed in a hostage situation at a Chase branch in Bakersfield, California. Authorities said a man barricaded himself inside the Chase…

Gen Z reports putting more focus on financial responsibility, Bank of America study reveals

May 28, 2026

Bank of America recently conducted its 2026 Better Money Habits study, which found that 34% of Gen Z report receiving financial assistance from family members…

How banks, credit unions can reduce efficiency ratios

by Bradley Cooper — Editor, Connect Media

Many FIs have a very high efficiency ratio, making it much harder to make money. Cook Solutions Group provides insights in this episode of the Bank Customer…

Presented by Cook Solutions Group

Mentoring nonprofit UStrive partners with Citizens

May 22, 2026

Citizens has partnered with UStrive, a mentoring nonprofit, to provide college and career planning for students. The bank will offer virtual mentors to…

Looking Beyond Branch Doors

Global Accessibility Awareness Day highlights why UK banks must move beyond branch-based accessibility and deliver inclusive, secure and connected experiences…

Citizens invests in Massachusetts workforce development

May 20, 2026

Citizens announced several investments in Massachusetts for financial empowerment, education and other workforce development initiatives. In particular, it…

Citizens earns spot on America's Most Charitable Companies 2026 rankings

May 19, 2026

Citizens has earned the 15th spot out of 300 U.S. companies for Newsweek's America's Most Charitable Companies 2026 rankings. The news organization looks at…

Huntington National Bank opens branch in Greensboro, North Carolina

May 19, 2026

The Huntington National Bank opened a branch in Greensboro, North Carolina. This is part of the bank's expansion plans throughout the Carolinas, according to a…

How a New UI Transforms the ATM Experience

Modernize your ATM experience with Diebold Nixdorf's VCP-Lite, a web-driven UI. Deliver intuitive branded interfaces without heavy engineering or terminal…

WECU to outsource ATM fleet through NextBranch

May 15, 2026

WECU, a credit union based in Washington, partnered with NextBranch to replace its ATM fleet through NextBranch's outsourcing model. Under this model…

Should ATMs ditch keys to fight jackpotting?

by Bradley Cooper — Editor, Connect Media

ATM topboxes are more vulnerable than ever to jackpotting threats. One possible solution is integrating keyless locks.

Chase announces enhanced solutions for young adults

May 14, 2026

JPMorgan Chase has introduced enhanced efforts to help young adults 18-25 with banking and money management needs. These include fee waivers for savings and…

Roof collapses on cars in ATM drive-thru at Central Bank

May 13, 2026

A Central Bank Sugar Creek branch in Kansas City, Missouri, had a major structural collapse. Its roof in the ATM drive-thru collapsed and fell on top of two…

Why ATMs still matter

by Brendan Thorpe — Customer Success Manager, Auriga Spa

The ATM that survives and remains relevant in this environment is not the one that is merely kept operational; it is the one that becomes more capable, more…

VyStar Credit Union to integrate Diebold Nixdorf's Branch Automation Solutions

May 12, 2026

VyStar Credit Union is integrating Diebold Nixdorf's Branch Automation Solutions, a suite of managed services for ATM management. Diebold Nixdorf will provide…

Regions partners with Dash for treasury management

May 1, 2026

Regions Bank partnered with payments enablement company Dash Solutions to connect its Treasury Management customers to Dash's digital platform through its…

Nymeo Federal Credit Union providing savings tools for Youth Financial Literacy Month

April 29, 2026

Nymeo Federal Credit Union is celebrating Youth Financial Literacy Month in April with financial education initiatives and savings tools, according to a press…

Are ATMs the right fit for commercial developments?

by Bradley Cooper — Editor, Connect Media

Are ATMs right for your retail business, commercial real estate or apartment? In this article, we take a deep dive into cash usage and ATM pros and cons.

NCR Atleos to deliver ITM, ATM-as-a-service to Palmetto Citizens Federal Credit Union

April 27, 2026

Palmetto Citizens Federal Credit Union expanded its partnership with NCR Atleos to install ITMs and ATM-as-a-service solutions. The credit union has worked…

Why cash still matters

by Muhammad Fatir — Creative Content Specialist, ATM Link, Inc.

In an increasingly digital financial world, global crises continue to prove one important reality: cash remains the most resilient payment method.