Finding the balance between AI, personal touch in banking

by Bradley Cooper — Editor, Connect Media

How can big and small banks use AI without losing the personal touch? Mack Turner, analyst and expert, discusses in today's podcast episode.

Majority of consumers say they don't feel known by their financial institution

November 12, 2025

A survey from White Clay found that 67% of accountholders don't feel known by their primary financial institution and 31% said they just feel like another…

American Bancorp completes merger with New Republic Partners

November 11, 2025

American Bancorp Inc., the parent company of American Pride Bank has officially acquired New Republic Partners Inc., the parent company of New Republic Bank.

PNC to open 300-plus branches by 2030

November 7, 2025

PNC Bank plans to open more than 300 branches by 2030. This is a major increase from its previous plans in November 2024 of opening 100 branches and renovating…

VyStar Credit Union celebrates 'Good is everywhere' initiative

November 7, 2025

VyStar Credit Union recently celebrated its "Good is everywhere" initiative which challenged its employees and members to volunteer in their communities. It…

Spiral partners with Mid-Hudson Valley Federal Credit Union for personalized banking

November 7, 2025

Mid-Hudson Valley Federal Credit Union, based in New York, has selected Spiral to deliver personalized digital experiences to its members. With this platform…

Kuwait Finance House selects NCR Atleos to add AI avatar at kiosks

November 4, 2025

Kuwait Finance House recently integrated AI avatars into its account service kiosks at branches via a partnership with NCR Atleos. These avatars answer…

Shared Branch network celebrates 50th anniversary with tech, personalized banking

Founder of the Shared Branch network of credit unions Velera is celebrating the network's 50th anniversary by providing advanced tools to credit unions like…

Academy Bank opens branch in Littleton, Colorado

November 4, 2025

Academy Bank, a subsidiary of Dickinson Financial Corp, opened a branch in Littleton, Colorado. This is its second location in the town and its 28th overall in…

AI, omnichannel strategies provide secret sauce for banking

by Brendan Thorpe — Customer Success Manager, Auriga Spa

AI and omnichannel strategies are transforming banking by enabling banks to provide more personalized, efficient, and resilient services than ever before.

Bank AlJazira selects Diebold Nixdorf's self-service software

October 30, 2025

Bank AlJazira, based in Saudia Arabia, selected Diebold Nixdorf's VCP-Lite 7 self-service software on Microsoft Windows 11, which is part of the Vynamic…

Wells Fargo opens campus in Irving, Texas

October 29, 2025

Wells Fargo has opened its 850,000-square-foot campus in Irving, Texas. It will have 4,500 employees in a collaborative environment, according to a press…

Japan joins worldwide stablecoin revolution, amid concerns, high cash usage

by Bradley Cooper — Editor, Connect Media

Japan has unveiled the JPYC stablecoin amid growing global interest in stablecoins; however, some concerns remain such as high cash usage in Japan and…

Bank of America appoints community relations manager

October 28, 2025

Bank of America appointed Maria Serravalle as community relations manager for the Detroit market. She takes over for Dwanette Williams who is joining the…

Commerce Bancshares gains shareholder approval for FineMark merger

October 23, 2025

FineMark Holdings Inc., the parent company of FineMark National Bank & Trust announced its shareholders have approved the merger with Commerce Bancshares.

Enterprise Bank & Trust acquires 12 branches from First Interstate Bank

October 23, 2025

Enterprise Bank & Trust has acquired 12 branches from First Interstate Bank, consisting of 10 branches in Arizona and two in Kansas. The bank will gain…

JCB excavator used in UK ATM theft

October 23, 2025

Police in Lincolnshire, England are investigating a destructive ATM theft, when a group used a stolen JCB excavator to remove an ATM from the wall of a Lloyds…

Regions Bank intros Treasury Management solution for healthcare clients

October 22, 2025

Regions Bank announced Treasury Management services for healthcare clients to improve their payments process. The bank is offering its Healthcare Receivables…

Atlantic Union Bank completes merger with Sandy Spring Bank

October 21, 2025

Atlantic Union Bank has officially completed its merger with Sandy Spring Bank. All Sandy Spring Bank branches and operations have been integrated into…

UMB completes Heartland Financial USA merger

October 20, 2025

UMB Financial Corp. completed its merger of Heartland Financial USA Inc. into its system. With this acquisition, UMB now has a presence in 13 states, according…