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News & Media

Texan man sentenced for role in Utah ATM technician theft

July 21, 2026

A federal court in Texas sentenced Jawuan Donte Thomas, 24 for 57 months in prison for attempting to steal from an ATM in Utah by targeting a technician…

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Large ATM outage hits West Hollywood

July 20, 2026

A recent outage impacted ATMs across multiple banks in the West Hollywood area. One resident, Joey Dennis, reported that Wells Fargo, Citibank and US Bank ATMs…

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Massachusetts ATM theft leads to police chase

July 20, 2026

Police in Concord, Massachusetts, chased down a suspect who allegedly tried to break into an ATM at a Cambridge Savings Bank branch. A caller told police they…

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2 men arrested in Memphis for alleged attacks at ATMs

July 20, 2026

Police arrested Queshawn Partee, 19, and Jayvion Springfield, 18, for allegedly ambushing and robbing ATM users in Memphis, Tennessee. Authorities say they…

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Keeping the human connection at the branch

by Bradley Cooper — Editor, Connect Media

It's not enough to have a nice branch if there's no human connection. Here's a few branches that stood out for me as a customer and thought leader in customer…

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America First Federal Credit Union acquires Meadows Bank

July 17, 2026

America First Federal Credit Union acquired Meadows Bank. With this acquisition, the combined institution has $24.6 billion in assets and $22.8 billion in…

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KeyBank launches Check Control for Business for check fraud prevention

July 17, 2026

KeyBank introduced Check Control for Business for its Business Online clients. With this service, small businesses can monitor checks, spot suspicious…

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Baton Rouge police find stolen ATM

July 17, 2026

Baton Rouge police discovered a stolen ATM and abandoned Ford F-250 believed to be used in the theft on the road. The ATM was stolen from Red River Bank…

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South Salt Lake man run over by ATM robbers

July 16, 2026

A man was harmed during an ATM robbery in South Salt Lake, Utah. While withdrawing $1,400 from an ATM at a 7-Eleven, he was approached by a suspect, according…

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Regions appoints Arkansas, Louisiana exec

July 16, 2026

Regions Bank has appointed Jamie Stogdill as a consumer banking executive in Arkansas and Louisiana. In this role, she will help improve the bank's…

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Cleveland WNBA selects KeyBank as founding partner

July 16, 2026

Cleveland WNBA selected KeyBank as its founding partner. Through this, the bank will offer fan experiences through the 2028 season, according to a press…

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Serquo and Vigilis Defense Join Forces to Close the ATM Security Testing Gap

Serquo and Vigilis Defense are announcing a partnership built around a simple but important insight: knowing that ATM software behaves correctly and knowing…

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Redwood Credit Union wins accolades from Newsweek for workplace culture

July 15, 2026

Redwood Credit Union, based in San Francisco and the North Bay, has been named as one of America's Greatest Midsize Workplaces 2026 by Newsweek. This is the…

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Alameda ATM technician loses $15K in theft

July 15, 2026

In Alameda, California, nearly $15,000 was stolen from an ATM technician's vehicle. Police believe the suspect followed the technician to a scheduled service…

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Regions intros personalized insights for mobile banking

July 15, 2026

Regions Bank added personalized insights into its Mobile Banking app. With this tool, customers can track spending habits, subscriptions and more to make…

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What is required for ATM testing?

by Anamaria Burnete — Digital Marketing Specialist, Paragon Application Systems

Here's what production-like ATM testing actually requires—and how it helps teams deploy updates with greater confidence.

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Austin police investigating retail ATM theft spree

July 14, 2026

Police in Austin, Texas, are on the lookout for suspects who allegedly stole ATMs throughout the region. The Austin Police Department said that three to five…

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Navy Federal Credit Union earns top spot for customer experience

July 14, 2026

Forrester's Global Customer Experience Index Ranking named Navy Federal Credit Union No. 1 for customer experience. It earned an overall score of 81.2…

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Suspect charged in ATM theft that featured a Batman costume

July 14, 2026

Sherman Irvine, 35, was charged for an alleged ATM theft in Plymouth, Trinidad and Tobago. During the incident, one of the suspects was dressed in a Batman…

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Regions Bank appoints head of government, nonprofit banking

July 13, 2026

Regions Bank appointed Jeff Sundheimer as head of government, institutional and nonprofit banking in the Commercial Banking Group. In this role, he will…

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