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Blogs

Lost in translation? The changing language of transactions

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Payments solutions, networks and end points will have to continue to support a duopoly of plastic and cash, even as our understanding of what a payments end…

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5 ways to get greater value from your ATM business website

by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations

Resolve to start 2017 by optimizing your organization's website for greater visibility and value to potential customers. You don't have to pay a lot, you just…

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50 years of ATM innovation — and no end in sight

by Tom Harper

It seems extraordinary that, 50 years after its introduction, the ATM remains at the forefront of the consumer banking experience. There's one inalienable…

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Why we'll never stamp out spear phishing

When subjects in a spear phishing study received a link to New Year's party pictures — and instructions not to share them — nearly half clicked through even…

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Never mind what you heard; millennials use cash

by atm Atom — blogger, atmatom

You can believe the Fed's latest report that says they do, or you can believe an endless parade of unscientific online polls that say otherwise.

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Diebold vs. Hyosung: Sorting out the first-round decision in the ATM-makers' patent battle

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The companies' patent wars before the International Trade Commission and US federal court spilled over into the court of public relations yesterday.

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3 keys to successful branch transformation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

As financial services become more and more commoditized, FIs are finding that branch transformation is the best way to differentiate themselves. But they are…

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After demonetization, India queues up for cash

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Indians have responded to the overnight demonetization of 500 and 1,000 rupee banknotes with the patience of people long accustomed to queuing for service in a…

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The Scottish invention that dispenses cash: Honor its history, marvel at its future

by Ron Delnevo — Chairman, Cash and Card World

ATMIA Europe Executive Director Ron Delnevo looks to a future where the ATM serves as a "community financial services hub," a one-stop shop for everything to…

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2017: A big year for the ATM industry

by Mike Lee — CEO of the ATM Industry Association, ATM Industry Association

As we approach the 50th anniversary of the ATM and the 20th anniversary of the ATM Industry Association, both in 2017, there is plenty to celebrate and…

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'Who's gonna miss a donut?': Is it fair game to try to beat the (automated) system?

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

If, as one criminologist suspects, one-third of us are willing to fudge a little at the grocer's self-service checkout, maybe somebody needs to rethink a few…

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Cardless cash transactions: Do consumers care?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Yes, they do. Which is why the ATM industry has seen a steady stream of rollouts this year — not only by financial institutions, but also by independent…

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'An enormous moment in time': The financial services sector awaits US election results

by Will Hernandez — Editor, NetWorld Media Group

As the strangest-ever US election cycle finally comes to a close, the financial services sector searches for clues about the regulatory leanings of the major…

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Decoding ATM transaction messages for EMV analytics

by Stacy Gorkoff — marketing, INETCO

You might have reached "all ATM terminals go" EMV nirvana, but that doesn't necessarily mean that you're out of the chargeback zone — yet.

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Did the CFPB just become 'a political football'?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

This week, a U.S. Court of Appeals granted the financial industry a long-wished-for curb on the unfettered power of the Consumer Financial Protection Bureau.

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Too big to die?: Debating the future of cash

by Mike Lee — CEO of the ATM Industry Association, ATM Industry Association

Pro- and anti-cash factions faced off at last week's Bank Customer Experience Summit in Chicago to debate the question, 'Is it time to kill cash?'

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Mobile: Not a unique channel, but an integral part of every delivery channel

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Today, few financial transactions cannot be completed in full or in part on a smartphone or tablet; they've become such an integral endpoint that all channels…

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Mike Keller reflects on 10 years of fighting for the legislative interests of ATM owners

by Alicia Blanda — CEO, Blanda Marketing

After more than 10 years co-chairing the ATMIA government relations committee, Keller will step down in 2017. Here, he shares his thoughts on GRC…

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What UK scrutiny of the Diebold Nixdorf deal signifies

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The UK Competition Markets Authority wants reassurances that the Diebold Nixdorf combination will not harm the ATM market in Great Britain. But what does this…

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In the mood to steal? You might be out of luck!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Could the role of the humble ATM evolve to the point that it is able to talks good guys and bad guys, too, out of taking cash?

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