The new branch: Everyone's 'cup of tea'?

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Could unusual innovations such as the 'branch cafe' provide the answer to that perplexing question of how banks should evolve in order to attract and serve…

What we can learn from the latest 'ATMs'

by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations

The Safe Water Network has introduced an affordable "water ATM" in India. Paline LLC has launched America's first "pizza ATM" at Xavier University in…

For mobile payments adoption, it's the same old story

by Will Hernandez — Editor, NetWorld Media Group

Mobile transactions have a long way to go before they overtake cash use in the US. A recent field test by the payments strategies group of the Boston Fed…

Getting off the ATM maintenance merry-go-round

ATM downtime represents time lost, opportunity lost and consumer confidence lost — much of which might have been avoided. Self-service management is one way to…

What does the future hold for ATMs? An ATMIA conference perspective

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

The ATMIA US conference was an opportunity to see both traditional and futuristic ATMs, to hear about NextGen ATM networks, and to learn about the plans of…

Following death blow to Winklevoss ETF, bitcoin bounces back

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The price of bitcoin is off only about 5 percent since Friday, when the SEC nixed the Winklevoss-backed proposal for a bitcoin exchange-traded fund. Which…

From siloed to seamless: Omnichannel banking by the numbers

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Few financial institutions are operating on a truly omnichannel model. But most would like to be and many are making plans to get there. Here's a look at the…

Reflections on ATMIA US 2017

by atm Atom — blogger, atmatom

With a full slate of speakers, panels, exhibits and meetings, the annual ATM Industry Association conference once again offered the opportunity to stay abreast…

Two guys, an RV and a lot of ATMs

by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations

Brothers Mike and Evan Almeida took their event ATM show on the road 12 years ago and haven't looked back yet.

'What you gonna do in those shoes?'

by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations

Look for Betsy Bohlen next week at the ATMIA US in Florida. But don't look for her to be wearing 'cruel shoes.'

There's comfort in cash

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

I cannot count the number of times I have been pressed to hand over a couple of banknotes in an emergency. And it is this sense of comfort, security and…

4 strategic marketing moves for ATM operators

by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations

With so many new advertising and marketing options available, it can often be hard for businesses to decide what strategies and technologies will be the best…

No rocket science required: 3 ways ATM deployers can defeat Ploutus-D malware

by Aravinda Korala — CEO, KAL

Any one of three commonsense safeguards can immunize an ATM against Ploutus-D. And one more precautionary measure can make it far more difficult for criminals…

ATM industry insights from the Fed's payment study

by atm Atom — blogger, atmatom

The Federal Reserve has released the sixth study in its series of triennial reports on payment trends in the United States. Though its focus is on noncash…

Competitive concerns over Link ATM network cloud MasterCard-VocaLink deal

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In its assessment of a proposed MasterCard-VocaLink deal, the UK Competition and Markets Authority has zeroed in on competitive concerns related to one of its…

Lost in translation? The changing language of transactions

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Payments solutions, networks and end points will have to continue to support a duopoly of plastic and cash, even as our understanding of what a payments end…

5 ways to get greater value from your ATM business website

by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations

Resolve to start 2017 by optimizing your organization's website for greater visibility and value to potential customers. You don't have to pay a lot, you just…

50 years of ATM innovation — and no end in sight

by Tom Harper

It seems extraordinary that, 50 years after its introduction, the ATM remains at the forefront of the consumer banking experience. There's one inalienable…

Why we'll never stamp out spear phishing

When subjects in a spear phishing study received a link to New Year's party pictures — and instructions not to share them — nearly half clicked through even…

Never mind what you heard; millennials use cash

by atm Atom — blogger, atmatom

You can believe the Fed's latest report that says they do, or you can believe an endless parade of unscientific online polls that say otherwise.