The ATM at 50, part 2: Reinvention for a smart future

by Mike Lee — CEO of the ATM Industry Association, ATM Industry Association

The year 2017 is almost certain to be a milestone year for the ATM — not only because it marks the 50th anniversary of the first installed machine, but also…

Is the UK losing cash access?

by atm Atom — blogger, atmatom

Taxes on ATMs and disputes among ATM providers are creating uncertainty about free access to cash by British citizens — especially those in small communities…

The ATM at 50, part 1: How do you innovate after half a century?

by Tom Harper — CEO, Networld Media Group

Is today's ATM an innovative technology or an 'old school' invention fighting its inevitable decline? If we all work together to transform the machine rather…

How the ATM helped one man live the American dream

When Sam Kandah finally got the opportunity to immigrate to the US, he made the most of it. He says being in the right place at the right time helped, but it…

NAC serves up a new ATM survey and spins an old fallacy

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The National ATM Council has repeatedly said that big banks control FICO and use it as a propaganda tool to make retail operators look bad. Yet, the hard data…

Staying the same can mean getting passed by

by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations

Implementing new technology can be difficult and costly. However, refusing to make changes can cripple your business as the competition adopts the latest…

Providing cash, replacing the branch: The glorious future of the humble 'hole-in-the-wall'

by Ron Delnevo — Chairman, Cash and Card World

John Shepherd-Barron was just looking for a way to get cash from his local bank branch at times when the premises were otherwise closed for business. The…

The traditional branch: Not everyone's 'piece of cake'

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Here's the message for banks: If you truly want to market new products and continue to effectively pursue cross-selling and upselling opportunities, put…

The ATM at 50: Still evolving ... or slipping toward extinction?

by Bernardo Batiz-Lazo — Professor of Business History, Bangor University

Proponents of the cashless economy see ATMs as dinosaurs. However, the ATM retains one great advantage in that it is a channel fully under the bank's control …

Why NAC should stop quibbling about ATM skimming stats

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Arguments over whose ATMs are more likely to be skimmed are slipping into irrelevance as the industry faces its final EMV deadline four months from now and…

Why consumers still love cash

by atm Atom — blogger, atmatom

With so many "more convenient" options available, why do people continue to rely on hard currency?

3 ways online content can help your ATM and payments business

by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations

Most business owners and marketers know about blogs, white papers and infographics. What they might not realize is how this type of ongoing research, news…

Universal cash deposit and recycling: kick-starting the next 50 years of success for ATMs

by Ron Delnevo — Chairman, Cash and Card World

The move towards the extinction of bank branches will have many negative effects. Prominent among them is a reduction in convenient access to cash deposit and…

The new branch: Everyone's 'cup of tea'?

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Could unusual innovations such as the 'branch cafe' provide the answer to that perplexing question of how banks should evolve in order to attract and serve…

What we can learn from the latest 'ATMs'

by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations

The Safe Water Network has introduced an affordable "water ATM" in India. Paline LLC has launched America's first "pizza ATM" at Xavier University in…

For mobile payments adoption, it's the same old story

by Will Hernandez — Editor, NetWorld Media Group

Mobile transactions have a long way to go before they overtake cash use in the US. A recent field test by the payments strategies group of the Boston Fed…

Getting off the ATM maintenance merry-go-round

ATM downtime represents time lost, opportunity lost and consumer confidence lost — much of which might have been avoided. Self-service management is one way to…

What does the future hold for ATMs? An ATMIA conference perspective

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

The ATMIA US conference was an opportunity to see both traditional and futuristic ATMs, to hear about NextGen ATM networks, and to learn about the plans of…

Following death blow to Winklevoss ETF, bitcoin bounces back

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The price of bitcoin is off only about 5 percent since Friday, when the SEC nixed the Winklevoss-backed proposal for a bitcoin exchange-traded fund. Which…

From siloed to seamless: Omnichannel banking by the numbers

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Few financial institutions are operating on a truly omnichannel model. But most would like to be and many are making plans to get there. Here's a look at the…