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4 ways to make your ATM business more like Amazon

by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations

Amazon continues to provide a high-level example of catering to customers. By studying their methods, ATM companies can pinpoint the practices that have led to…

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An ITC ruling for Hyosung brings the patent bout with Diebold right back to a draw

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The bell has rung on the latest round of the Diebold-Hyosung patent matchup. The contenders have retreated to their corners with gloves raised in victory, but…

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The war on plastic

by atm Atom — blogger, atmatom

Initially hailed as innovative, it appears that Visa's 'war on cash' is in reality a war on merchant profitability and customer payment choice. However, a 'war…

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With 'cashless challenge,' Visa puts its own interests ahead of consumers'

by Mike Lee — CEO of the ATM Industry Association, ATM Industry Association

Last Wednesday, Visa distributed a  press release touting its "Cashless Challenge" campaign in the U.S. 

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How the Sautners came to have a thriving cash logistics business … and a lonely cat

Johannes and Margit Sautner have built their thriving international business on dedicated teamwork and a lot of midnight oil.

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A vanishing breed? EMV and the retail ATM

by atm Atom — blogger, atmatom

It seems likely that only serious chargeback pain or terminal shutoff will prompt many US merchants to upgrade their ATMs to perform EMV transactions. Even…

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How elotes and tamales keep a cashless society at bay

by Will Hernandez — Editor, NetWorld Media Group

A Chicago neighborhood is one example of the many anomalies when it comes to the digital discussion and pushing mobile payments forward.

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Squeezing cost out of your ATM ops with cash management solutions

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Accurate cash forecasting can be hard. But ineffective cash management can be hard on the bottom line — especially when it comes to ATM operations. NCR offers…

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Diebold gets a win — though not quite a victory — in its ATM patent battle

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Diebold Nixdorf got the ruling they sought against Hyosung in their petition to the ITC, but it won't stop the import to the US of a single Hyosung ATM or…

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2017 BCX awards competition last call for entries: Are you in?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Through Friday, June 16, Networld Media Group is accepting entries from innovative, consumer-focused financial institutions and fintech providers whose unique…

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ATM skimming detection minus the downtime: More than a myth?

ATM malware makes for big headlines, but ATM skimming still makes up the bulk of ATM attacks worldwide. Many deployers think antiskimming solutions require a…

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A passion for payments: Breaking the glass ceiling in the ATM industry

by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations

Embry's journey in payments has spanned several decades and has relied on a great deal of curiosity, gumption, team work, a little bit of luck ... and four…

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The ATM at 50, part 2: Reinvention for a smart future

by Mike Lee — CEO of the ATM Industry Association, ATM Industry Association

The year 2017 is almost certain to be a milestone year for the ATM — not only because it marks the 50th anniversary of the first installed machine, but also…

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Is the UK losing cash access?

by atm Atom — blogger, atmatom

Taxes on ATMs and disputes among ATM providers are creating uncertainty about free access to cash by British citizens — especially those in small communities…

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The ATM at 50, part 1: How do you innovate after half a century?

by Tom Harper — CEO, Networld Media Group

Is today's ATM an innovative technology or an 'old school' invention fighting its inevitable decline? If we all work together to transform the machine rather…

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How the ATM helped one man live the American dream

When Sam Kandah finally got the opportunity to immigrate to the US, he made the most of it. He says being in the right place at the right time helped, but it…

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NAC serves up a new ATM survey and spins an old fallacy

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The National ATM Council has repeatedly said that big banks control FICO and use it as a propaganda tool to make retail operators look bad. Yet, the hard data…

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Staying the same can mean getting passed by

by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations

Implementing new technology can be difficult and costly. However, refusing to make changes can cripple your business as the competition adopts the latest…

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Providing cash, replacing the branch: The glorious future of the humble 'hole-in-the-wall'

by Ron Delnevo — Chairman, Cash and Card World

John Shepherd-Barron was just looking for a way to get cash from his local bank branch at times when the premises were otherwise closed for business. The…

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The traditional branch: Not everyone's 'piece of cake'

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Here's the message for banks: If you truly want to market new products and continue to effectively pursue cross-selling and upselling opportunities, put…

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