Blogs
Slots, cash and change at the ATM
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
We all talk about change, and we almost always combine that with talk about disruption and innovation. I am becoming more convinced that the future of the ATM…
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How to boost your bottom line with ATM service parts planning
by Marvin Bowers — Vice President Sales - Global Division, ACG
In a lean business environment, it might seem that only larger service companies can maximize the uptime of a customer's ATM fleet. But thanks to supply chain…
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In a mobile banking era, the ATM is more important than ever
by Rebecca Hellmann — Director of Marketing, FCTI
Despite consumers' growing preference for digital account interaction, they continue to rely on ATMs for cash, account access and and more advanced functions…
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Will real-time payments really transform the US market?
Real-time payments infrastructure officially arrived in the U.S. with the launch of The Clearing House RTP system in November. Will the technology ultimately…
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Image is everything: A case for reliable ATM antiskimming solutions
by Marvin Bowers — Vice President Sales - Global Division, ACG
An FI can spend millions to enhance its brand. So does it make sense that they should leave ATMs unprotected only to one day see a TV news reporter standing in…
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ATM Marketplace: February Top 5
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Diebold Nixdorf and NCR Corp. held earnings calls in February, but there wasn't much to love in the companies' revenue reports. Those were our top two stories…
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Satisfied service techs: The No. 1 factor in ATM uptime?
Field technicians are equal parts engineer, mechanic and MacGyver. They are also some of the best ATM sales and customer service people in the business. Which…
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An oasis in the cash desert: How UK FIs can reinvent the ATM channel
The U.K. banking industry is being challenged to allay consumers' fears over the loss of thousands of branches, while keeping free ATMs profitable enough to…
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Sticks and carrots: Why a plan to redistribute ATMs in the UK is bound to fail
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Penalizing independent ATM deployers in the U.K. for having "too many" ATMs in urban areas is possibly the least compelling way imaginable to persuade them to…
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Will UK banks break Link?
by Ron Delnevo — Chairman, Cash and Card World
Some U.K. banks threaten to leave the Link UK Network without drastic cuts to interchange fees that enable customers to get cash from conveniently located…
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What a washing machine trade war might mean for ATMs
by atm Atom — blogger, atmatom
What would it mean to ATM deployers in the United States if the Trump administration's "America First" policy were to extend beyond new tariffs on Korean-made…
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ATM Marketplace: January Top 5
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
For ATM operators, two subjects were top of mind last month: The future — it being the start of the new year; and security — malware being a fast-growing ATM…
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5 strategies to improve email open rates
by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations
Because of its continuing popularity, email has grown to be a marketing staple for businesses. Here's how to ensure that your message stands out in your…
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Supreme injustice?
by atm Atom — blogger, atmatom
The U.S. Supreme Court will decide whether online merchants must collect taxes on out-of-state sales. The nationwide implementation of such a rule would…
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The future of cash and digital payments
It is undeniable that the payment landscape is changing, and that electronic money is a key part of this. However, technological advancements are also being…
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ATMIA US Conference 2018: In Vegas, expect the unexpected
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
It is the need to deal with the unexpected that permeates the agenda of this year's ATMIA US conference: "Securing banking technology in the Internet of…
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ATM forecasts and fortunes for 2018
by atm Atom — blogger, atmatom
Blogger Daryl Cornell of Triton Systems offers five fearless predictions for 2018 — along with the caveat that any or all might be "off the mark, highly…
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What O. Henry and a telephone index taught me about cash
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
The short story, "The Gift of the Magi," and the memory of a long-ago Christmas shopping trip to a downtown dime store reminded me recently that a statement…
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An ATM business built on big ideas — and brotherhood
by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations
If there were a handbook titled "ATM Business-building for Dummies," Rule No. 1 probably would be "NEVER go into business with family." But the band of…
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What a 'Star Wars' video game can teach the banking industry about customer expectations
by Will Hernandez — Editor, NetWorld Media Group
If there's anything consumers hate, it's hidden fees. For an example of the wrath they can generate — and the tarnish they can leave on a brand — look no…
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