Biometric security: One size does not fit all

Biometrics has rapidly expanded to consumer applications such as payment services and ATM cash withdrawal in high-fraud markets. By 2020, nearly all smart…

Back to the future: An argument for the 'retro' bank ATM

by atm Atom — blogger, atmatom

After years of expensive operating system migrations and routine hardware obsolescence, many financial institutions are skipping the upgrade ritual and going…

6 sound bites from CONNECT: The Mobile CX Summit

by Will Hernandez — Editor, NetWorld Media Group

One of the overarching themes in this year's event held in Chicago was the importance of design, whether in a mobile app, a loyalty program, or delivery…

5 key characteristics of a digital banking mindset

Every consumer is a digital consumer, and to be in banking means you have to be in digital banking. Frankly, digital is no longer an expense; it's a necessary…

Keeping up with ATM security technology: Let the task determine the tool

Today's security technologies might be automatic, but success with them isn't, necessarily.

Podcast: A conversation with Citi about loyalty programs and the mobile experience

by Will Hernandez — Editor, NetWorld Media Group

Mary Hines, Citi managing director of customer engagement and innovation talks with host Will Hernandez about the challenges and rewards of implementing a…

Financial services need to test payments systems, not people's patience

Financial systems outages stop customers from accessing and spending money as they normally would. The growing incidence of outages — particularly in the U.K.

Cash, cards and customer choice: What's a merchant to do?

As noncash payments take the lead some merchants are deciding that they no longer want to accept cash. But while there are costs to managing cash (and digital…

New threats demand renewed attention to ATM physical security

With the number of brute force attacks on on ATMs on the rise — and, if they are successful, the potential to lose tens of thousands of dollars in just a few…

ATM Marketplace: July Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

July can be a slow, sleepy summer month. Or not. At ATM Marketplace it was definitely "or not," as we worked to bring you the latest on ATM security-related…

The Internet of Things makes tokenized payments more important than ever

The Internet of Things opens the window to more convenient transaction methods for consumers — and to new methods of cybercrime and data breach. This makes…

Why there's no escaping Windows 10 migration

Although there is the possibility of a future non-Microsoft OS for ATMs, such a solution has yet to be implemented or fully embraced by the industry. In the…

Keeping up with the millennial generation ... at the ATM

Millennials — the "experiential" generation — have been steering away from large, corporate brands and toward smaller, less well-known companies that reflect…

EMV at the ATM: A lot of progress, but a long way to go

by NCR Corp.,

Progress has been positive, but there are still thousands of ATMs across the U.S. that have yet to be migrated to be compliant with EMV. This presents an…

Meet your skimmable daily source for payments and fintech news ...

by Kathy Doyle — President, Networld

This month, ATM Marketplace will be joined by an all-new publication designed to bring you a concentrated dose of the day's biggest stories about banking…

A quantum leap: How will banks cope with tomorrow's tech?

Last century, one of most dramatic changes to the banking ecosystem was the integration of digital technology, both with back office and customer-facing…

The video-ready FI: 8 steps to success

There’s no doubt that video banking will become a must-have in the next few years. By implementing it today, you’ll have a competitive differentiator in your…

ATM Marketplace: June Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

It's officially summer. And it feels like it. Whether you're headed to the lake, the cabin, the pool, or indoor refuge with working AC for the July 4 holiday…

Mobile banking use is skyrocketing ... Now what?

Consumers regularly log onto mobile banking to conduct routine tasks. But to keep people engaged and foster brand loyalty, banks need to constantly expand the…

Why consumers didn't buy Shake Shack's cashless plan

by Will Hernandez — Editor, NetWorld Media Group

Shake Shack founder Danny Meyer recently penned a blog post giving three reasons why his restaurants were going cashless. Consumers pushed back, giving one…