Windows 10 ATM migration: The breaking point for banks?

by atm Atom — blogger, atmatom

Faced with another Windows OS migration, financial institutions are seeking relief from what seems like perpetual ATM upgrade expense and pathetically short…

How to deliver the seamless experience your bank account holders expect

by Rebecca Hellmann — Director of Marketing, FCTI

We're all ready to roll our eyes at that extremely overused word "omnichannel," but it's true: The cross-channel experience is precisely what financial…

Remanufactured vs. refurbished ATMs: A difference with a distinction

by marvin bowers — Global Sales Director, ACG

For financial institutions mulling their plans for Windows 10 migration, the purchase of previously deployed equipment can be an important option, and one…

ATM Marketplace: March Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Spring has sprung ... and with it, a new crop of Top 5 features for ATM Marketplace, with themes ranging from Windows 10 migration to acquisition aftermath to…

How open banking enables the digital economy

Open banking represents a huge opportunity for financial institutions. By creating ecosystems to develop new customer propositions and generate new revenue…

Consumer perceptions, operator opportunities in the ATM channel today

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

"Changing consumer ATM habits and how to address these for success," a breakout session at last month's ATMIA US conference, gave financial institutions and…

Ensuring high availability for today's technology

The need for high availability in banking systems has become an even greater priority in an environment where 24/7 service and instant payments are a minimum…

Change is coming: Are you ready for Windows 10?

by Rebecca Cicarelli — Marketing Director, BranchServ

Although some financial institutions have implemented the transition already, many have decided to wait it out. But with Microsoft set to end support for…

Study examines trends in branch transformation and self-service

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Our newly released free report investigates international trends and practices in branch transformation and highlights the self-service technology that…

Loose change: Time to lose the change?

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

In any marketplace where cash is present, it will always find a use. Culturally, historically and even pragmatically, there will continue to be times when we…

Secrets of effective cash management

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

As central bank interest rates rise and cash handling costs grow, the topic of cash management is getting a great deal of play across the banking and retail…

Betsy Bohlen’s legacy: Infectious energy, a terrific sense of humor … and unique footwear

by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations

Even if you never met Betsy, who passed away Saturday, Feb. 9, after losing her battle with cancer, you have likely seen her at a conference. She was the woman…

ATM Marketplace: January Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Like all Januarys, this one began with retrospectives, resolutions and predictions. Our most-read stories for the month took a last look back at highlights of…

How cash management technology can level the analytical playing field

Retailers have always accepted the overhead costs associated with cash management, but new cash automation systems allow them to reduce the cost of cash…

Why FIs should resolve to outsource their ATMs in 2019

Rather than continue to struggle through another year with terminal upgrades and updates, management and repair, many banks and credit unions might find that…

Fearless Forecast: The ATM industry in 2019

by atm Atom — blogger, atmatom

Daryl Cornell concedes that his predictions for the ATM industry in 2019 "will likely prove to be off the mark, highly questionable or just plain wrong." And…

All the best: ATM Marketplace top 10 features of 2018

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In 2018, major players and pain points headlined: the first ATM jackpotting attacks on U.S. soil; the next Windows operating system upgrade; and the ongoing…

How digital signage can enhance the bank customer experience

by Debbie Wilson-DeWitt — Marketing Communications Manager, Visix, Inc.

Digital signage isn't just about delivering dazzling experiences; it's also about building a closer and more mutually beneficial relationship between the…

How financial institutions can build trust with digital signage

by Sean Matthews — President & CEO, Visix, Inc.

Consumers are most likely to trust a financial institution that provides them with reliable information and services in a timely fashion; digital signage can…

Putting modern payment technologies to the test

Automated testing is an increasingly important consideration as payment providers, retailers and others expand the number of options available option to…