5 strategies to improve email open rates

by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations

Because of its continuing popularity, email has grown to be a marketing staple for businesses. Here's how to ensure that your message stands out in your…

Supreme injustice?

by atm Atom — blogger, atmatom

The U.S. Supreme Court will decide whether online merchants must collect taxes on out-of-state sales. The nationwide implementation of such a rule would…

The future of cash and digital payments

It is undeniable that the payment landscape is changing, and that electronic money is a key part of this. However, technological advancements are also being…

ATMIA US Conference 2018: In Vegas, expect the unexpected

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

It is the need to deal with the unexpected that permeates the agenda of this year's ATMIA US conference: "Securing banking technology in the Internet of…

ATM forecasts and fortunes for 2018

by atm Atom — blogger, atmatom

Blogger Daryl Cornell of Triton Systems offers five fearless predictions for 2018 — along with the caveat that any or all might be "off the mark, highly…

What O. Henry and a telephone index taught me about cash

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The short story, "The Gift of the Magi," and the memory of a long-ago Christmas shopping trip to a downtown dime store reminded me recently that a statement…

An ATM business built on big ideas — and brotherhood

by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations

If there were a handbook titled "ATM Business-building for Dummies," Rule No. 1 probably would be "NEVER go into business with family." But the band of…

What a 'Star Wars' video game can teach the banking industry about customer expectations

by Will Hernandez — Editor, NetWorld Media Group

If there's anything consumers hate, it's hidden fees. For an example of the wrath they can generate — and the tarnish they can leave on a brand — look no…

'Gimme shelter': A tale of cyberwar, bank panic and ATM cash

by atm Atom — blogger, atmatom

Imagine for a moment that North Korea or some other rogue state successfully launches a cyberattack against a U.S. bank. Then consider how the ensuing spike in…

Growing up in the ATM industry

by Alicia Blanda — Marketing & Public Relations, Blanda Marketing

More than financial support for the family, Cesar Zambrano's garage-based ATM business — now grown into an international sales and service organization …

How Brits got easy ATM access — and could lose it just like that

by Ron Delnevo — Chairman, Cash and Card World

IADs in the UK have always fought an uphill battle. The fight will become harder still — in fact, hopeless for some — if the banks that own the Link ATM…

The ATM world is in for a seismic shift ... Are you ready?

by atm Atom — blogger, atmatom

The speed and magnitude of the recent changes seen in major Western ATM markets cannot be overstated. It will likely be the ability to quickly adapt — or not …

My transaction was rejected — and it was a deposit!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

"Check rejected for technical reasons," the screen said. What? I had endorsed it correctly and it all looked good, but rejected? Not even accepted and flagged…

Funds disbursement via Visa: A bigger slice of the pie for ATMs?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

At Money 20/20 this week, Visa EVP Oliver Jenkyn mapped out growth opportunities that push money the other way — that is, toward the consumer — across the…

Mobile wallets: In a lull or just another nonstarter?

by Will Hernandez — Editor, NetWorld Media Group

Is the mobile wallet movement toast? A new study concludes that consumers and merchants might just be taking a break from adopting the technology while they…

Restoring financial services to communities across the UK

by Ron Delnevo — Chairman, Cash and Card World

Today, there might be 2,000 or more communities in the U.K. — real places, with real people trying to live their daily lives — without any meaningful local…

Not such unlikely partners: How innovation is forging a mobile-ATM alliance

As easy as it might be to perceive a yawning divide between mobile banking and more traditional, physical banking at the branch and ATM, it's becoming…

The whats and whys of EMV noncompliance at merchant-owned ATMs

by atm Atom — blogger, atmatom

If you are an IAD or ISO with processing agreements currently in force for independently owned, EMV-noncompliant ATM locations, the $64,000 chargeback question…

From promising to proven: The state of branch transformation

Increasing numbers of financial institutions are trading in their transactional hub-and-spoke branch networks for technology-enabled, consumer-centric…

As 'ATM-ageddon' looms, what do we hear? Crickets

by atm Atom — blogger, atmatom

With less than a month to go before the VISA ATM liability shift deadline, you might expect a frantic, last-ditch effort by ATM operators to get their machines…