Blogs
Banking on customer experience
by Mike Lee — CEO of the ATM Industry Association, ATM Industry Association
ATM Industry Association CEO Mike Lee explains why he intends not to miss the 2016 Bank Customer Experience Summit this September in Chicago.
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7 reasons why the Bank Customer Experience Summit should be on your fall travel calendar
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
If your business is about banking for people, not "consumers," here are several excellent reasons to register immediately for this September summit in Chicago.
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4 ways to promote your ATM business with social media
by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations
Social media does not have to be difficult. With the right tools and planning, it can serve as a heavyweight marketing and customer service tool — without…
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Life without limits? Say it isn't so!
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
We all recognize the principle — or at least understand it, even if we don't believe it applies to us — that if it seems too good to be true, it very likely is.
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Smartwatch Ado About Nothing (or, How to get rich slowly as an ATM fraudster)
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
There's been a lot of hoopla lately about a group of researchers who developed an algorithm for stealing PINs from smartwatches. But as ATM fraud headaches go…
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ATMIA initiative aims to ensure cash access for disaster victims
by Ron Delnevo — Chairman, Cash and Card World
When disaster strikes, victims often find themselves desperately in need of cash. The ATMIA is raising funds to plan and organize the safe and orderly…
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How to recognize an ATM paper shell game
by Ben Meeks — Owner, Brian Kirk Copywriting
As a buyer, you have the right to the exact type and quality of ATM paper you were promised. But how do you know when you’re being scammed?
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The terrible toll of going cashless
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
On a recent road trip, ATM Marketplace blogger Richard Buckle recently discovered that not carrying cash can get very, very expensive.
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'Mystifying and problematical': NAC's ATM skimming survey
by Mike Lee — CEO of the ATM Industry Association, ATM Industry Association
A recent survey polling independent ATM deployers confirms that card skimming is 'very limited' at retail ATMs ... or does it?
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ATMIA conferences move onward — and upward
by Ron Delnevo — Chairman, Cash and Card World
A look back at last week's European ATMs conference in London — and a look forward at ATMIA's next iteration of the conference, ATM and Cash Innovation, coming…
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Building outdoor kiosks to last
Outdoor kiosks can serve customers 24/7 but they can also be vulnerable 24/7. It's important to keep these tips in mind for an outdoor kiosk that's built to…
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14 tips for an effective email marketing campaign
by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations
When you send a marketing email for your business, you want it to arrive in the inbox, get viewed and inspire action. Here's how to increase the odds that all…
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Burgers for cash ... or burgers and cash?
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
I can see a transformation under way in which multiple devices morph into one entity and cash is dispensed along with burgers and all the trimmings. You'll be…
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EMV Apocalypse Now
by atm Atom — blogger, atmatom
This year's EMV liability shifts will radically change the retail ISO landscape by 2018. How do we know? Because we've seen this movie before, played out in…
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With ATMs, should we begin to 'color outside the lines'?
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
Walking through a mall this week, I caught sight of an ATM and immediately identified the financial institution by its color scheme — a predominantly blue…
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Smartphones may rule the empire but it's slow going through the kingdom of cash!
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
The only thing that develops traction is the thing that clearly offers an improvement over what we already have, and mobile wallets just don't have enough…
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5 business-building benefits of being an ATMIA member
ATMIA provides member benefits that are designed to help the ATM industry continue to grow and prosper, the organization says.
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Banks around the globe warming up to cash-recycling ATMs
With Earth Day coming up this Friday, ATM Marketplace takes a look at the industry's worldwide progress on recycling ... cash.
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The changing shape of my wallet …
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
Could I be comfortable having no wallet? Having no cash? Having to depend that every place I visit and every transaction I initiate will have the supporting…
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Transport for London and the hyping of contactless payments
by Ron Delnevo — Chairman, Cash and Card World
Despite the hype, the reality is that contactless payments last year accounted for less than 3 percent of all Transport for London journeys. That's how much…
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