Half of Internet users feel safer banking at branch than online

June 26, 2015

If they're among the 20 percent of users who do nothing to protect their financial data online, they're probably right.

Nationwide achieves cross-channel personalization via ATM software package

June 22, 2015

NCR software solutions allow the FI to route host-dependent and -nondependent transactions separately for optimal transaction speed and omnichannel targeting.

Printec, Inetco team to deliver real-time data analytics to European FIs

June 16, 2015

In the 15 countries where it currently operates, Printec will serve as a licensed reseller of Inetco Analytics for retail banking channels.

US Bank renews contract with Fiserv for financial services

June 11, 2015

The FI will continue to offer its customers CheckFree RXP, Popmoney and TransferNow.

'In the middle of the action': The ATM in an omnichannel world

The ATM should be central to the omnichannel experience. Here's why.

Survey seeks industry members' opinions on ATM monitoring for omnichannel environments

June 5, 2015

The anonymous survey seeks to determine where, when and how deployers would integrate ATM monitoring into omnichannel platforms.

Study: Consumers leaving no banking channel behind

June 5, 2015

Despite technological advances, 84 percent of respondents say that five years from now they'll still want access to the same channels they use today.

Cohesive branding key to effective marketing at the ATM

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

Consider how your FI works to keep branding efforts constantly in front of your customers — including those engaging with you at the ATM.

Thought retailers had omnichannel in the bag? They're not alone!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

It's becoming the new norm for modern payments solutions to manage networks of ATMs anchored by hubs that make any feature accessible by any device.

Report: Mobile tops ATM as banking screen of first choice

May 29, 2015

A new study from Javelin finds that nearly 25 percent of mobile users now name it as the go-to mode of access for their primary bank checking account.

Mobey Forum seeks to help FIs understand mobile options

May 26, 2015

A white paper by the forum analyzes the impact of the secure element and the role of third parties, as well as current acceptance status and business models.

The top 6 reasons why FIs should brand ATMs

Customization leads to increased awareness and revenue-generating opportunities at a time when FIs must use every channel to build their brand.

The FI’s opportunity in a mobile payments world

As mobile banking and payments converge, financial institutions have the benefit of one critical advantage over non-FI competitors: customer trust.

Report: Omnichannel banking lessons learned

May 18, 2015

A new report from Mercator considers how implementation of the omnichannel model can be inhibited — or enabled — by data management and synchronization.

What millennials really want from the ATM

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Besides cash, of course. Diebold has scrutinized this tech-savvy, what-have-you-done-for-me-lately cohort in extensive studies, so we asked them to tell us…

Wincor, BAWAG collaborate on cardless ATM withdrawal solution

May 4, 2015

The service includes an added component that allows the customer to withdraw a sum in excess of the usual ATM limit.

NCR, UAE bank partner to introduce customer-centric ATM solutions

April 28, 2015

Ajman Bank will revamp its ATM network with next-generation ATMs and omnichannel software to ensure higher availability and a personalized experience.

Vendors' Q1 numbers signal an ATM industry in flux

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

As profits fall, rumors fly.

Early Warning, NCR partner on bank-to-bank good funds network

April 23, 2015

The project will allow consumers to enjoy safe, secure, and fast transactions across every touch point for their banking or purchases, NCR says.

Myanmar FI pursues omnichannel strategy with CR2

April 21, 2015

AYA bank and CR2 have implemented an omnichannel solution that enables service delivery and client interaction across all electronic channels from a single…